Mesa, AZ *****
I am a creative self-motivated individual who is detail oriented, positive, flexible, and friendly, a reliable quick-learner with diversified skills and interests who maintains a professional manner, and appearance. My primary goals are to attain a challenging position that will allow me to learn new skills as well as broaden the scope of my professional experiences.
Microsoft Office (Word, Excel, PowerPoint, Access, Outlook), Right fax, Dacor, Accountix, Oracle, Global View, SAP and Ultipro.
Senior & Tax Payroll Specialist
PF Chang’s China Bistro – April 2014 to present 7676 E. Pinnacle Peak Rd., Scottsdale, AZ 85255 480-***-****
Multi-state payroll processing for over 25,000+ employees, managers and executives;
Pull in the pay file from all the restaurants to pay the hourly employees
Process any changes for Hourly or Salary Managers and RSO employees
Upload bonus, benefits and T& E files
Process quarterly taxes set up SUI rates in system
Write desk procedures for the restaurants and payroll
Process garnishments and refunds for overpayments in multi states
Also testing any new job codes or system upgrades.
Set up vacation and sick plans for employees
Balancing payroll each week and sending the payroll Tax file to our 3rd party vendor
Sending the NACHA and Positive Pay to our Treasury Department
Create tax file each quarter and year-end, plus process W2 file
Xerox – August 2011 to March 2014
2900 S Diablo Way, Ste. 161, Tempe, AZ 85252 602-***-****
Xerox is a FORTUNE 500 company with worldwide supporting client operations reaching more than 100 countries. They provide business process outsourcing and information technology solutions to excellent commercial and government clients. The department I work in invoice for all international expenses incurred by an expat that is working abroad.
Monthly gathering payroll, travel expenses etc. for Expats
Validate and Research the information from HR is correct for the assignment of each Expat
Research all expense charges
Research any discrepancies that may be found
Create all invoices to each customer
Create and post any journals for accounts that may need to be adjusted
Provide customer services to all incoming queries
Maintain and update database
Write Desk procedures
Troon Golf LLC - May 2006 to August 2011
15044 N Scottsdale, Rd, Scottsdale, AZ 85254 480-***-****
Initiate, plan, execute, communicate and support payroll projects for Troon Golf LLC. Troon Golf is the world's leading golf management, development and marketing company. The company’s passionate dedication to quality inspires its exquisite daily-fee, resort and private golf experiences. The responsibility in this position is to provide outsourced Human Resource Management (HR) and payroll services for golf courses and resorts that span over 31 states and 26 countries.
Initially sending off payroll procedures to newly assigned properties that will be utilizing our payroll services. Modifications made to assure proper compensation, tax reporting, and other rulings that may be applicable to the property.
Conduct initial meeting (telephonically) to communicate with customer to address expectations. This is to include risk and contingency plans
Input the information in our payroll system (Troon Proprietary: Oracle HRMS based)
Organize and sort per property, direct deposit slips and/or checks for the employees.
Coordinate with customer’s HR department to assure that all information (i.e. pars, new hires, wage changes, etc.) needed to support property is maintained under constraints given
Created year-end report for unemployment charges which gives a grand total reflecting individual totals per state.
Communicate with customer’s employees with any issues that may arise with their pay.
Communicate the progress of the property with internal management (Troon) by status reports. These status reports sent via email, and are created via MS Excel or in MS Word. This is to assure expectations of the clients are met. If modifications in the payroll needed, solutions will be made to quell the situation.
Payroll Processor/Human Resource Benefits
Diversified Human Resources, Inc. – March 2004 to May 2006
2735 E Camelback Rd, Phoenix, AZ 85016 480-***-****
Provide payroll-processing services to clients of all sizes in virtually every industry. This allowed the customer to concentrate on making money and running their other business activities. I was assigned to work in the professional payroll services to help manage and grow businesses more effectively by:
High Quality On-Time Payroll
Issue Checks with Positive Pay or Direct Deposit
Prepare Payroll and Reports (via Accountix)
Deliver Payroll and Reports (via Accountix)
Administer Payroll Benefit Deductions
Administer Garnishments and Child Support
Timely Federal and State Tax Reporting
Issue Year-end W-2s
Handle Employment Verifications
Responded to unemployment insurance claims
ACS – May 7, 2002 to February 2004 (took over Arthur Andersen)
Arthur Andersen – July 2000 to May 6, 2002
Affiliated Computer Services, Inc. (ACS) is a FORTUNE 500 company with worldwide supporting client operations reaching more than 100 countries. They provide business process outsourcing and information technology solutions to excellent commercial and government clients. The department where I was employed was responsible for the following: new hires, terminations, status changes, tax changes, deductions, direct deposits, time sheet data, rate changes, retroactive adjustments and special pays.
Calculating and entering payroll data into the payroll system (via Dacor)
Compile data for analysis and reporting (via Dacor)
Generate and distribute payroll checks/direct deposit slips
Research and respond to any payroll issues and inquires
Grantham University Lenexa, KS – Master of Business Administration (graduate in Sept. 2018)
Grantham University Lenexa, KS – Bachelor of Science, Business Administration (Cum Laude)
Phoenix College Phoenix, AZ – Associates of Arts, Accounting
Barton Community College Great Bend, KS – General Studies.
Highland Park High School Topeka, KS – High School Diploma –1983, 3.75 GPA.