Administration

• Curriculum Vitae of Sisanda Makapela

**** ******** ******** ******* **: 078-***-****

King William’s Town Alternative no: 073-***-****

**** *****: ****.********@*****.***

PERSONAL DETAILS

Date of Birth : 24 December 1989

ID No : 891-***-**** 080

Gender : Female

Marital Status : Single

Health : Good

Postal Address : P.O Box 4265

: Berlin

: 5660

Language : Xhosa (Good) and English (Good)

EDUCATIONAL QUALIFICATIONS

High School attended : Nosizwe High School

Highest Grade Obtained : Grade 12

Subjects Passed : See attached certificate

Institution Attended : Walter Sisulu University

Qualification : ND: Public Relations Management (2012) Other qualification : See attached academic record Other qualification : Btech: Public Relations Management Year of completion : 2013

Status : Completed (Results not yet available due to financial reasons) Courses obtained : See attached academic record

NB: Certificates still withheld due to outstanding fees owed to the University. COMPETENCIES ATTRIBUTES

• Organising skills

• Communication skills (written and verbal)

• Problem solving skills

• Office Administration skills

• Computer Literacy

• Accurate and Assertive

• Compliant

• Ability to work independently and part of

a team

• Ability to work under pressure and

priorotise

WORK EXPERIENCE

1. October 2016 to date : Galaxy Bingo Gaming and Entertainment Position : Waitress

Duties

• Assist in ensuring the dining area is in proper condition before the start of the business which include sweeping the floor, polishing the floor, cutlery and furnisher.

• Ensuring condiments are cleaned and enough for the day and acknowledge shortages.

• Welcoming and greeting customers

• Taking orders and placing them on POS terminal to be prepared by kitchen and bar

• Closing bills by allowing payments by cash or speed point

• Safe keeping of company monies of sales made until cashed up at the end of the shift

• Attending to customer complaints and queries

2. March 2016 – April 2016 : Statistics South Africa Position : Fieldworker – Community Survey 2016

Duties

• Doing publicity at community, dwelling unity and enumeration level.

• Using gadget (Tablet) to navigate the sampled dwelling units.

• Doing enumeration on all sampled dwelling units using a Tablet. 3. August 2014 – November 2015 : Statistics South Africa Position : Admin Support Officer – Field Operations Duties

• Provide administrative and logistical support in planning and coordination of project meetings, conferences, trainings and workshops.

• Coordinate, correlate and compile meeting minutes.

• Liaise with SCM department to request quotations from service providers.

• Responsible for the safe keeping of the project material/stock.

• Receiving and issuing of project material to the field teams.

• Liaise with other divisions within the Corporate Services regarding matters such as finance, provisioning, HR and transport.

• Ensure timely submission of Subsistence and Travel claims of Survey Officers and District Survey Coordinators.

• Ensure timely submission of accommodation and airtime requests.

• Provide support in compilation of daily, weekly and monthly progress reports.

• Ensure the existence and timeous updating of the project documentation.

• Render efficient support with regards to transport – ensure field teams received vehicles and petrol cards are provided and proper documentation is provided.

• Coordinate maintenance of vehicles by checking and recording log sheets.

• Doing update on vehicle asset register.

• Compile accidents reports on hired vehicles.

• Provide administrative support such as an orderly filing system, photocopying and scanning.

• Assist with switchboard since there is no reception personnel.

• Attending to issues reported by District Survey Coordinators.

• Maintain and update inventory list of material received.

• Compile assignment plans of the project and assist the Provincial Survey Coordinator to do it on the Information Tracking System.

• Use Information Tracking System to check the Data Capturer’s progress per district.

• Ensure the smooth running of the project in the absence of Provincial Survey Coordinator. Additional activities at Statistics South Africa

• Acted as a Publicity Coordinator for two months, ensuring Publicity Officers have sufficient publicity material, vehicles and airtime for field work are available and consolidating bi-weekly reports for the Eastern Cape Province. Did wrap up at the end of publicity period and ensured all hired vehicles are returned to services provider on time.

• Assisted the Dwelling Frame section on CS2016 Dwelling Frame Update using the latest imagery and other vector data. Ensuring that the spatially updated dwelling frame points were edited according to defined business rules. The process included the following activities

Re-assessing and correction positional accuracy of points.

Deleting excessive points.

Adding missing points.

Reclassifying incorrect Feature Use Code.

Correcting the feature dwelling unit counts.

4. January – July 2014 : Truworths Man (King William’s Town) Position : Service Desk Consultant

Duties

• Assist customers in completing application forms and verifying that they are filled in appropriately

• Dealing with accounts queries and cash sales.

• Dealing with customer’s orders and complaints.

• Assist with administrative tasks such as filing, photocopying and faxing.

• Assist with hanger counting (stock count).

• Assist with banking.

• Ensure a proper merchandising of clothes.

• Attending to incoming calls.

5. May – November 2012 : Statistics South Africa

Position : Experiential Trainee

Section : H.R Department

Duties

• Attending to incoming telephone and fax.

• Responsible for faxing, photocopying and scanning.

• Maintain an orderly filing system of personal, leave and performance files.

• Capture application on a recruitment system.

• Compile a list of short listed candidates.

• Creating files for newly appointed employees and trainees.

• Typing PowerPoint presentations, word and excel documents.

• Verifying applications.

• Responsible for coding competency tests.

• Ensuring timeous submission of performance plans.

• Maintaining leave register.

• Auditing of files.

Section : Marketing and Communication Department

Duties

• Assist in event coordination.

• Making name tags for stakeholders attending events.

• Registering stakeholders during conferences and workshops.

• Exhibiting during exhibitions.

• Organising promotional material for events and exhibitions.

• Ushering during events.

• Compiling a database of stakeholders to be invited for workshops and other events.

• Sending out invitations verbally on telephone or via the email or fax.

• Writing reports and articles for publications.

Section : Switchboard (Reception)

Duties

• Welcome and greeting visitors

• Attending to incoming calls and transfer them to the correct role players or designated offices.

• Attending to visitors.

• Receiving incoming parcels as well as couriering outgoing parcels.

• Perform basic administrative tasks such as photocopying, faxing and scanning. REFERENCES.

1. Noludwe Gantsho 2. Mr. Z. Tsomo 3. Ms. P. Sogoni Service Desk Consultant Acting Provincial Survey

Coordinator

Catering Duty Manager

Truworths Man Stats S.A Galaxy Bingo Gaming

078-***-**** 063-***-**** 078-***-****

043-***-**** 043-***-**** 087-***-****

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