Manager Engineer

Kamlesh D. Shah

Monroe Township, NJ ***** 732-***-**** ********@*****.***

VP, Senior IT Program/Project Manager/Director

Scrum Master/Agile Coach Change Management Configuration Management Sr. System Engineer

20+ years of experience in IT program and project management overseeing up to 4 teams each with as many as 13 IT developers/testers/resource managers/product managers with overall responsibility for all phases of the Agile, Waterfall and Hybrid SDLC, budgeting, scheduling, task prioritization/delegation, decision making, and leadership of cross-functional teams. Proven track record of delivering robust, cost-effective solutions that meet profitability and business goals. Visionary leader able to identify and mitigate risk, manage change, improve productivity, inspire ownership and employee loyalty, and align project management methodologies with overall organizational goals. Excel in a rapidly changing, fast-paced, deadline-driven environment. Highly respected contributor and project management expert often selected as the first IT point of contact for major customers. Demonstrated ability to improve IT processes. Active Top Secret/SCI Clearance.

CORE COMPETENCIES

Program Management Project Management Project Engineering Infrastructure Design

Agile Release Management Agile Configuration Management Change Management Open Source

SDLC Mentoring and Coaching Team Leadership Network Design Migration Application Architecture

Technical Resource Management Continuous Process Improvement Quality Assurance

WORK EXPERIENCE

HCP Management (MedForce), Shrewsbury, NJ 4/2019 – Present

Agile Project Delivery Manager reporting to CIO.

Managed multiple projects Delivery for Medforce clients

Provided Agile Boot Camp to 2 Agile scrum teams, coached Business Analyst and Product owners and Directors and senior mgrs.

Reviewed Current SDLC and Transform and Developed complete Agile SDLC

As a Leader implemented changes and change process such as Developed Software Test Life Cycle and automation practice, developed Business Intake process and Operational and Business Requirement Intake process

Evaluate Companies Sprint cycles, performed gap analysis, and recommended to move Sprint from 2 weeks to 4 weeks in order to get matured team in Agile.

Reviewed 3rd party Transactional Assessment Report, and complete re-architecture Design.

Citi, Long Island City, NY 3/2016 – 4/2019

VP Sr. Technical Program Manager/Scrum Master (RTE/VSE)/Agile Coach

Developed and started first Agile Team in Agile Citi North America Global Digital Cloud Technology (GDCT) Consumer bank (GCB) & Operational and Technology (O&T) division. Defined and Transform of Plan of Records(POR) waterfall methodology and mapped with Agile Scrum methodology. Familiar with SAFe planning and Practices. Self-Started 4 Agile teams each of 13 members including leader, team builder, and supporting role to Agile coach in NYC office without any on Site Manager or resources Manager. Successfully Released Citi quick lock and Status Tracker features in Production and Merchant Update in POR stream. Successfully deployed Dispute functionality in Browser and Mobile (iOS) and Android channels. As a Leader implemented changes and change process through retrospectives throughputs the LOB. As a Scrum Master Functions, I have facilitated all the Agile ceremonies and provided data driven matrices. Worked as a Liaison with Business Partners and perform Roadmap, prioritization, estimation, and develop Executive Dashboard for Monthly meeting for senior Managing Directors. Builds 6 Agile Scrum teams, team structures, provided them Cloud base environments, provide Agile Boot camps 2 to 3 days, bring teams into Agile Scrum operating model, and transition teams to other Technical Program Managers after few releases. Developed Transition Plan for Technical Program Managers and Train them for Agile methodology, RTC, and JIRA. Performed RTC and JIRA admin for all the agile teams. On-boarded and Trained resources manager, Senior Developers, and other Product Managers. Perform Gap Analysis of 17 Agile Teams. Presented Release Planning to all the Teas and Product managers for Release Planning and reduce Release Planning Duration from 5 days to 5 hrs. per team which increases 4.5 days’ productivity for each scrum team per Release. Which is saving of and as a Technical Lead and certified scrum master, I have facilitated and managed daily Stand-up meeting, release planning, sprint planning, product backlog, product backlog grooming, sprint Review, and Sprint retrospective for Card replacement team. Currently managing with very complex Cloud base Digital Enhancement Channel across the cross- domain functionality teams and many external and 3rd party vendor teams throughout the Global Cards business. Increased 58.8MM projected revenue, and 4264 MM customer touch points in 2017. Reduced defect density from 7.1% to 0.05%. Introduced and Implemented (CI) Jenkins in Replacement card and Dispute team to speed up build process successfully, hence Increase productivity by 2431 hrs. yearly. Managed and Implemented CVV encryption for all the VAN (Virtual Access Accounts) and closed security Gap it will save approximately 40MM in Spend/month which where affecting 80K users per month. Managed and Delivered first AML KYC Phase 8 project using NGA (Micro services) project in Mobile channel (iOS, and Android) in July 2017 release. Developed and form Scrum Master Improvement community and forum for the process improvement for the Enterprise Transition community. Introduce and recommended to implement continuous integration. Participates in Scrum of Scrum meetings.

Prepared and presented Monthly Business Report (MBR) and Quarterly Business Report (QBR)for senior Management. Coordinate with Release Management Team for Creating Stream and Branches and Code Merge activity for Dev Teams. Administrator RTC ALM software for Project Plan, Metrics, Reporting, source code repository, etc. Performed Jira Migration Pilot Project and managed Projects using Jira Agile, Confluence, and Bit Bucket. Coordinate with the supporting team like design team, Content Management (CMS), front end design (FEDS) team, Security and performance management team, POR support and Contiguous planning for Production release.

VISTRONIX, Wall, NJ 6/2012 – 3/2016

Project Manager/Sr. System Engineer/Agile lead

Managed CMMI ML3 Dev Project and achieved CMMI ML3 Certification for SBU and Vistronix corporate goal. Manage Budget and Resources hrs and training for 3 Project Scrum Teams each of 9-11 members. As a Certified Scrum Master Train and mentor technical staff to adapt Agile Scrum methodology as SDLC, develop SOPs and Software Product Development Plans using Agile, and evaluate ALM tools (such as Jira, Rally, and IBM Rational Jazz server suite) for Agile transformation and enterprise-wide implementation. Plan and coordinate project and program management meetings, with responsibility for status reporting and balanced scorecards. Performed gap analysis for CMMI ML3, implemented re-certification process, and developed action plans.

tClient: USDA, NRCS OCIO Office Role: Change and Configuration Management Lead/Scrum Master. Reviewed and assessed SDLC processes, NRCS infrastructure, and configuration management plan. Conducted gap analysis and developed roadmap, change and configuration management plan (CCMP), and multiple SOPs, such as change Management procedure. Devised strategy for migration from Waterfall to Agile. Developed guides, tools, workflow templates, roles and responsibilities, and a project plan for implementations. Managed and mentored change management, requirement management, and QA staff. Managed 3 cloud software development projects. Coordinate with Stakeholders internal and External and presenting Change Management and Enterprise SDLC strategy for Pilot Projects.

tClient: INSCOM Role: Scrum Master/Senior System Engineer/SME.

Worked on Hadoop Cloud Based Project Technology Responsible to update Architecture Drawing, Infrastructure Updates, including Installation and Technical Documentation. Responsible to support Integration Team to deploy Source Codes, and Operation Test Data to Client Source Code Repository. Facilitated release planning, deliverables, Product backlogs, epics, user stores, and task breakdowns. Mentored test scrum teams to resolve issues quickly. Supported software development and integration team. Managed 3 cloud software development projects. Developed action plans, business requirements, workflows, designs, configuration and change management plans, defect tracking tools, deployment checklists, installation guides, security test plans, REST API documents, and system engineering plans. Coordinate with Internal and External Stakeholders for technical Deliveries on time. Performed Vendor management for ALM Software Recommendation for Netcentric.

Client: I2WD-DCGS-A Role: SME/Senior System Engineer. Developed and maintained cloud technology architecture using Hadoop platform, with responsibility for development and installation of Edge Node cloud technology stack in lab using Open Source Technology on Linux Red Hat and Hypervision, updating Cloud Technology Edge Node installation guide for DOD and preparing system administration guide for USMC (United State Marine Corps), facilitating System Requirement Review (SRR), conducting internal product review briefing, supporting development of tactical Edge Node system design and technical/operational requirements, and supporting Edge participation in software baseline, NIE, and other milestones. Assist with software build and use of automated test tools.

Developed and maintained software versions documents for 40 Intel applications.

CHENEGA FEDERAL SYSTEMS, Ft. Monmouth, NJ 9/2009 – 6/2012

System Engineer/Consultant to the U.S. Army/Agile Scrum Team

Managed software and portal testing, validation, and integration in support of battlefield digitization project DCGS-A. Set up environment regression tests. Trained test engineers. Analyzed and tested cross-functionality and interoperability between various applications, and between client/server and stand-alone system. Responsible for data manipulation and data mapping to export and import data from various databases. Technologies used included Hadoop Cloud Based platform, widgets, Ozone, Synapse, J2EE, Maven, Eclipse, Git, Java, and Redmine Bugs. Received certificate of appreciation from PEO Major General U.S. Army.

SYSCOM SERVICES INC., Old Bridge, NJ 9/2003 – 9/2009

Consultant/Project Manager

Developed business requirements, designed, developed, and installed GUI based POS system that included wireless inventory management, pricing, and ordering functionality. Installed DVR-based monitoring system. Managed all phases of technical projects, including solution designs and application deployments. Analyzed existing Siebel systems, deployed sales and marketing modules, and designed solution for fulfilling user requirements. Updated customer sales and marketing database. Worked with business analysts to develop business requirements. Updated opportunity management, territory management, and order management workflows. Managed network reporting, user interface customization, testing, and performance metrics. Developed and managed $1M retail business and $500K construction business.

SUN MICROSYSTEMS PROFESSIONAL SERVICES, Somerset, NJ 6/2000 – 9/2003

Technical Manager/Project Manager

Managed infrastructure and application development projects involving data analysis, availability assessment, risk assessment, performance analysis, and gap analysis. Architected, designed, and implemented Sun cluster using VERITAS Volume 3.0, Sun Storage for A&T web hosting datacenter. Managed, designed and deployed Enterprise Server and integrated with EMC Storage for AT&T, Verizon Wireless, and CD NOW. Provided recommendations for server consolidation.

Previous positions included Senior Manager/Consultant for Complete Business Solution, Inc., Systems Engineer/Consultant for Computer Science Corporation, and QA Test Engineer/Design Engineer for GEC-Marconi Aerospace, Inc.

EDUCATION/CREDENTIALS

B.S. Electrical Engineering, NJIT, Newark, NJ

Minor: Computer Information Systems

B.S. Chemistry and Biology, MS University of Baroda, India

Certifications: Certified CMMI ML3 Developer, Certified Scrum Master, Sun Enterprise Cluster 2.2 and 3.0 Admin, VERITAS Volume Manager 2.6, Solaris System Admin Fast Track I&II, Web Developer, Microsoft Certified Professional (MCP), Project Management Professional (PMP); Technical Program Management (TPM)

Professional Training: Training in Jira, Agile, and Rational Suites; Advanced Java (JAVA EE6, EJB); SAP CRM 4.0; Pivotal Cloud Foundry(PCF); EMC Smart in Charge Service Assurance Manager Suite Training; Perl API Training; Adapter Scripting Language Training; Seibel 7.0 Fundamental (CRM); Sun Ready Boot Camp; Selenium Automated Testing Training; TDD; BDD; CI/CD TFS-visual-studio-2017-managing-builds; Splunk-analyzing-machine-data;

TECHNOLOGIES

Language: Java, J2EE Spring Hibernate, Java Script, AngularJS, HTML5, Activiti, JBPM Drools Guvnor, XML, XSD, XSLT, PHP

Development& CI Tools: Eclipse IDE, Sonar, Maven, Git, Jenkins, Gradle, SVN, Puppet

CI Build and Unit testing tool: Yeomen, Grunt, Karma, bower

Agile Tools and Defect Tracking: Rational Team Concert, RRC, RQM, AND CCM

Rally, Redmine, Jira and Jira Plugins,

Application Server: Jboss, Apache, WebSphere

Database: PostgreSQL, UCD, MS-SQL, Oracle 11g

Cloud Technology: Hadoop (HDFS), Map Reduce, storm, Accumulo, Zookeeper, Oozie, Kafka, Flume

Middleware: Rabbit MQ, Alert Framework, DPF, Koverse

Hardware: Cisco Routers, Switches, Firewalls, EMC Storage, Sun Enterprise Servers, Sun clusters

Data Ingest: DDS

Application Web Testing: Selenium Web Driver, TDD, BDD, ATDD, StoryQ, SpecFlow

Database: Mongo DB, PostgreSQL, Cloud big Data Analytics

UI: Bootstrap, Gifs, Symbol Services

Maps: Google Earth, Arc Gis

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