Marital Status Single
Languages English, Russian, Uzbek and Turkish
Visa Status Resident visa
I am a professional Sales & Customer Service with over 4 years experience in handling multi-national clients. My unique professional experience stems from years of providing excellent customer
support, creative problem solving and building customer loyalty.
PROFESIONAL WORK EXPERIENCE
Customer service representative
ELAN GROUP Playcinemas Doha, Qatar13th May 2018- Current Position
Greeting customers and provide information about the showing movies
Helping customers to choose movies by asking them about their gender preferences and providing reviews
Promote our experiences (IMAX, 3D,7 Star…) by suggesting and providing description
Sell Tickets to customers and collecting payment within respect of admittance age restriction
Perform ticket swaps and discounts and filling the required documents
Maintaining balance sheets
AVVA CLASSICAL BOUTIQUE - TASHKENT, UZBEKISTAN
Sales Executive – 1st July 2016 – 1st April 2018
Greeting customers who enter the shop.
Be involved in stock control and management.
Assisting shoppers to find the goods and products they are looking for. Being responsible for processing cash and card payments.
Stocking shelves with merchandise. Answering queries from customers.
Reporting discrepancies and problems to the supervisor. Giving advice and guidance on product selection to customers.
BALDINI – TASHKENT, UZBEKISTAN
Sales Associate – 19th September 2014 – 20th June 2016
Achievements and Responsibilities
Check stock levels daily and inform of deleting stocks to the store manager
in order to replenish and maintain y stock levels.
Comply with all company policies and procedures including refund and
exchange policy, security, health and safety policies etc.
Recruit customers for the database, accurately entering their details on the
Minimize exposure to stock loss through vigilance on sales floor and fitting
AREAS OF EXPERTISE
Deal with clientele to negotiate business dealing, tie ups, strengthen client support, service and business operations, while developing contacts with vendors and principals.
Dealing tactfully with VIP clients and consistently delivering outstanding customer service.
Managing day-to-day operations of the store while ensuring compliance with company policies.
Display of merchandise
PROVEN JOB ROLE
Operated the cash register and received payments.
Organized parties or customers.
Performs other tasks assigned by supervisor or manager from time to time.
Handled VIP customer service
Maintained sales records for inventory control
Financial and Economical” college in AndizhanGPA: 5
19 - School, Andizhan, Uzbekistan
Has knowledge with using SAP system
Available for flexible scheduling
Proven ability to listen actively and act quickly
Proficient in responding to the range of shopping types
Tactful & Articulate
Trilingual—English, Russian, Turkish
Experience with luxury brands in Uzbekistan
Customer Relationship Management
Excellent planning & organizing skills
Strong presentation & public relations
Proficient in Retail software & MS Office
Achieved “Service champion” AVVA CLASSICAL BOUTIQUE MAY 2017
Awarded “EMPLOYEE OF THE MONTH” AVVA CLASSICAL BOUTIQUE FEB 2017
Available upon request
I hereby declare that all the above statements are true to the best of knowledge and belief. You can be trust assured that I will work with dedication wholeheartedness towards a successful completion of the task at hand.