BENJAMIN SHEPPARD
***** **** *** *****, *****, Indiana 46910
*************@*****.***
Professional Summary
Experienced Owner and Operator with business planning and operations expertise along with a resilient and forward-thinking approach. Eager to bring hardworking mentality, industry expertise and progressive leadership experience to work for your company. Top producing sales professional and an expert in retail and service industry. Dynamic communicator who consistently exceeds goals and company expectations. Skills
• Mentoring and Coaching: I worked with my
staff daily and coached them to excel.
• Strategic Planning: With sales and special
events, I would execute and maximize our
sales.
• Revenue Generation: Brainstormed and
executed strategies to generate increases in
revenue.
• Customer Service: Ensured my customer’s needs
were met with a high standard.
• Operations Management: Ensured staff and
operations ran efficient and smoothly on day by
day basis.
• Team Development: Conducted team meetings
each week to learn from each other and help
bring the best out of each person.
Work History
Owner and Operator, 03/2015 to Current
A.F. Manchester Associates, LLC DBA Anytime Fitness - North Manchester, Indiana
• Created successful marketing and promotions plans that drove revenue growth.
• Highly successful personal training program for the size of the club relative to the size of the town.
• Never had a month with a net loss.
• Responsible for all company operations including marketing and cost reduction strategies.
• Built company's reputation within the community as reliable and trustworthy 24-hour fitness organization.
Owner and Operator, 03/2012 to 06/2016
A.F. Fishers Associates, LLC DBA Anytime Fitness - Fishers, Indiana
• Created successful marketing and promotions plans that drove revenue growth.
• Built company's reputation within the community as reliable and trustworthy 24-hour fitness organization.
• Responsible for all company operations including marketing and cost reduction strategies.
• Business growth and development from zero members to more than 1,200 members in just few months.
• Never had a month with a net loss.
• Highly successful personal training program.
Owner and Operator, 06/2009 to 06/2015
Sheppard Distributing LLC - North Manchester, Indiana
• Hired and trained employees and evaluated their job performance.
• Maintained adequate Pepperidge Farm stock and kept a close eye on inventory controls to track needs and correct issues in a proactive manner.
• Established and maintained strong procedures for daily operations.
• Improved customer satisfaction by resolving critical issues quickly and efficiently.
• Optimized inventory levels to stay with current demand.
• Enhanced customer loyalty and satisfaction by addressing concerns in a speedy and knowledgeable manner. Education
GED
Manchester Jr-Sr High School - North Manchester, Indiana I love spending time with my children and going to the gym. My children and I love spending time together. We enjoy swimming together along with bowling and other activities. Going to the gym is very important to maintain a healthy lifestyle for myself and my children.