Rhonda S. Bailey
Kingsport, TN 37660
I bring to the table an abundance of various skills that can favorably affect my contribution to your company. My experience in the Nursing arena has prepared me to accomplish any task that I may be asked to complete. I am an excellent people person, I possess the ability to define and resolve problems in a timely manner. I am experienced in the operations of a busy Physician’s office and am able to multi task. I am detail oriented and attentive to the needs of the Patients well as an excellent communicator between the Patient and the Physician. Licensed in the state of Tennessee as a Licensed Practical Nurse, and have developed many advanced skills over my career. I have extensive experience at the bedside as well as in the administrative areas. I am proficient in Chart Audits, Insurance verification, Pre Authorizations and communications with the various insurances. Qualifications
Bachelor’s In Business Administration from King College
ICU Step-down Unit, Cardiac Monitoring, Pt. assessments, communication between Physicians, IV therapies, documentation, medication administration, blood draws, Pt. education and preparation for scheduled procedures, as well as Rehabilitation.
Excellent attention to detail, not easily “flustered”. Precise and focused documentation
Preparing documentation for and arranging for Patients for transfers to a higher level of care and admission to Hospitals outside our facilities.
I am an effective liaison between departments, as well as with outside facilities.
My administrative skills include but are not limited to Authorizations, Open chart audits, P I, scheduling and staff education, and Supervision of office personnel. I am educated on most office machines and also have a good working knowledge of the computer. I possess that ability to communicate between departments and provide necessary information in a timely manner.
Billing and collection experience, I am very familiar with Insurance verification and contract interpretations on billing issues. I have the ability to recognize accounts receivable problems and issues that require further investigation and can perform that function to determine billing errors and negotiate payment alternatives, Medicare and Medicaid billing and payment issues.
King College – Bachelor in Business Administration – GPA 3.67 Northeast State Technical College – Associates Degree Bristol Adult Education Program
Licensed Practical Nurse
2016 - 2017
Marsh Regional Blood Center
Worked as a Donor Tech – Traveled on the Blood Buses and participated in off site Blood Drives. Screened prospective donors as well as actively participated in actual Blood daws.
2013 to 2016
Wellmont Health System – MCOT
Early Out Dept. - Here I review insurance for the errors that are holding them from payment, re-file corrected
claims and file appeals when necessary and also obtain Retro Auth where necessary based on available
information. Providing Medical Documentation for clarification and appropriateness of services provided for payment
Assist the patient by setting up payment plans and discuss Financial Aid options. Clear communication with the Administration on problems and also when presenting a problem I try to
present a possible solution at the same time.
2011 – 2013
Interim Home Health Care
Insurance, scheduling, posting time, open chart audits for State The office here closed
2005 – 2007
Wellmont Health System
Wellmont Home Health
Marketing and Admissions Representative, consolidated scheduling all branch offices, I reviewed all time off
requests with the Master Schedule for approval, ensuring coverage for the Patients. I consolidated all lab
results to be reported to one central location to ensure reporting, documentation and that the Nurse was
was aware of any lab schedule changes.
2002 – 2005
Wellmont Holston Valley
Kingsport, TN 37660
ICU Step-down Unit and as the Regional Patient Transfer Coordinator (Temporary) References Available Upon Request