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IT Professional

Decatur, IL, 62521
September 13, 2019

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Technical Competencies

Languages: Solid Works, HTML, UNIX, JAVA, C Language, C++, SQL, MAC and LINUX, Apache and many more.

Operating Systems: Windows 10, Windows 8, Windows 7, Windows Vista, Windows XP, Windows ME, Windows 98, Windows 95, IOS System, Window Server 2012, Linux distros

Protocols: TCP/IP, Network Addressing, IP Addresses, Subnet Mask, Class Licenses etc.

Network Hardware: Hubs, Switches, Bridges, Network Attached Storage, Routers, Servers

Methodologies: Communications, Disaster Recovery, IT Service Management, Infrastructure, Iterative Design & Development, Process Improvement, Project Management, System Development Lifecycle, Upgrade, Website creation and design/Management, Network Security, Network Administration

Technical Support Tools and Utilities: CPU-Z, Regedit, Malware Bytes, Command Line Interface, Snipping Tool, System Tools, Ccleaner, Memory Test, Easy BCD, Windows Shortcut Keys

Computer Hardware and Peripheral: Motherboard, CPU, cooling systems and fans, RAM, hard drives, power supply unit, optical drives, mouse, keyboard, removable media, floppy drives, expansion cards, riser cards, printers and speakers

Security: Security concepts, communications security, infrastructure security, cryptography, and operational/organizational security.

I have worked with and on computers for over 30 years. I have always loved anything tech related and have always tried to learn as much as possible about almost any facet that pertains to it. There are far too many computer related items to list that I have learned over the many years. I have a strong background in factory and production environments and have earned many certifications through my time in those environments pertaining specifically towards safety and production efficiency.


South University

oI currently hold a Bachelor of Science in Information Technology (BSiT) degree and a Master of Science in Information Systems (MSIS) degree.

oGraduated 5/1/2019 with 3.83 GPA (4.0 scale)


CNC Machine Operator Decatur, IL


Computer Numeric Control (CNC) Machinist

oOperates, maintains, troubleshoots and repairs computerized equipment in conjunction with repairs and provides assistance in computer operating functions as necessary to maintain continuous operations

oPrograms mills and lathes by entering instructions, including zero and reference points; setting tool registers, offsets, compensation, and conditional switches; calculating requirements, including basic math, geometry, and trigonometry; proving part programs.

oAdjusting and reprogramming controls.

oReads and interprets blueprints and schematics.

oCommunicates with management, customers and outside regulatory or auditing organizations

oUtilize root cause analysis to resolve problems and difficulties with work processes.

Full Time Student


12/2014 – 07/2015

Website building

Computer Repairs

Technical Assistance and Troubleshooting of systems

Remote connect repair services


Customer Service Manager (CSM) Decatur, IL


oManages staff and daily operations

oInventory control and maintenance

oOperates Linux based environment

oTest and diagnose vehicle trouble codes

oOversee team projects

oMeets daily team goals

oPublic Relations

Charleston Food Inc.

IT Consutant/Technician Decatur, IL


oOn call technician

oDiagnosis and Troubleshooting

oRepair and Development for in place systems.


oRemote assistance/Remote Connect




Bethan VonLanken - District Manager-Charleston Foods Inc. 217-***-****

Justin Powell – Powell Realty/St. Mary’s Hospital Anesthetist 217-***-****

Misty Lollar – Restaurant Manager – Arby’s 217-***-****/239-***-****


CompTIA Security +

SANS Security certifications

ISC^2 certification Highlighted are currently in progress of earning Certifications

ISACA certification


Risk and Information Systems Control (CRISC)

Information Systems Security Professional (CISSP)

Project Management Professional (PMP)

Governance of Enterprise IT (CGEIT)

SS for CFS Team Members

6 Sigma Yellow/Green Belt Awareness

6 Sigma Green Belt & Yellow Belt On-line Assessment

6 Sigma Yellow Belt Training

Control Charts

CPS - Attitude and Behavior Validation

CPS - Continuous Improvement and Process Improvement Dialogs - Team

CPS - Skills Matrix Validation

CPS Culture and Engagement

CPS Environmental Protection Program Awareness

CPS Ergonomics Hit List - Safety VZ

CPS Go See Act Awareness

CPS Incident Investigation

CPS Metrics for Team Members

CPS Order-to-Delivery Awareness

CPS Process Improvement Dialogs / CI Process Awareness

CPS Root Cause Analysis Overview

CPS Safety First Awareness

CPS Safety Hit List

CPS Standard Work for Team Members

CPS Standard Work Overview

CPS Stop to Fix Awareness

CPS Take the Customer's View Awareness

CPS Teamwork Fundamentals

CPS Value Stream Mapping Awareness

Environmental Awareness

Human Performance Improvement (AOD)

Introduction to Geometric Dimensioning & Tolerance

Safety VZ Ergonomics I, II & III

Awareness Training - Maintaining Employee Health & Safety

Tooling U - Math: Fractions and Decimals 105

Tooling U - Shop Geometry 170

Total Productive Maintenance Awareness

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