Engineer Manager
Resume:
Robert Garland
Melbourne, FL 32940
C: 321-***-****
eMail: adacb8@r.postjobfree.com
Dear Hiring Manager,
A mature IT Professional – I have a well-established background working for companies like: Pfizer, UK based Amersham & General Electric. Supporting large global network operations for over 20 years I worked in the healthcare industry. My experience is proven and my leadership as an IT project manager is most impressive many achievements are still operational.
• Competent self-starter, skilled with hands-on, a leader in I.T. project management.
• Devoted to professionalism and to employer and to my family.
• Excellent mentor, I help people grow their skills and improve in their careers.
• I get the work done, with efficiency & effectiveness.
• I always get excellent results.
• I have multifaceted skills: meaning I can manage large scale projects, like the construction of a new datacenters, or rollout of mission critical hardware and\or software and deploy rapidly on-demand to meet business challenges, project initiatives, or new product development R&D requirements.
• I’m hands-on, with experience deploying, managing delivering: VM, Elastic Cloud and any type of virtualization and OS.
• My skill with delivering 5G wireless bridging, wireless access, VoIP, networks, security systems, NMS and much more for total infrastructure management is impressive. I need to relocate to San Diego to be close to family there. I would like a position there before I move. I don’t need relocation assistance and I can start work within 2 weeks of a solid job offer – my son lives on Escobar Drive in San Diego and so I’ll stay with him initially.
Sincerely,
Robert (Bob) Garland
adacb8@r.postjobfree.com
Robert Garland
877 Spanish Wells Drive
Melbourne, FL 32940
C: 321-***-****
eMail: adacb8@r.postjobfree.com
EMPLOYMENT HISTORY
Present
04/25/2016
BREVARD COUNTY BOARD OF
COUNTY COMMISSIONERS
BC
SR. NETWORK
& SECURITY ENG.
Internetworking & security specialist.
04/25/2016 COMPUDROID-
IME
OWNER
Internetworking & security, remote access, cloud & virtualization; ServiceNow & Solarwinds NMS project manager specialist.
09/16/2014 IM ENGINEERING LLC
7640 Spyglass Hill Rd.
Melbourne, FL 32940
09/15/2014 GE GLOBAL RESEARCH
GENERAL ELECTRIC
GLOBAL SERVICES
LEADER
IT governance and change control manager at GRC Global Datacenter, servicing a 550-acre campus and 6 global locations: San Ramon, Oklahoma City, Bangalore, Singapore, Beijing & Rio de Janeiro, to over 30000 employees. 11/18/2013 1 Research Circle
Niskayuna, NY 12309
11/17/2013 GE ENERGY DATACENTER & LAB
MANAGER
Chief Internal Cloud Architect & Manager of Energy Engineering’s R&D lab & datacenter, delivering virtual servers and providing physical infrastructures on-demand for Smart Grid projects.
09/01/2009 1990 W NASA BLVD
Melbourne, FL 32904
08/31/2009 GE HEALTHCARE SR. ASP NETWORK
ENGINEER
Sr. Network Engineer for GE Healthcare, Network
Engineering Group, managing LAN for 8 facilities in the Chicago metropolitan area.
04/08/2004 3350 North Ridge Avenue
Arlington Heights, IL 60004
04/07/2004 AMERSHAM HEALTH & APB MGR, GLOBAL
NETWORK
INFRASTRUCTURE &
SYSTEMS
ARCHITECT
A member of a select group of Sr. Network Engineers, IT Managers & Directors - responsible for Amersham’s global network infrastructures, systems architectures, and global network security.
05/19/1997 3350 North Ridge Avenue
Arlington Heights, IL 60004
05/18/1997 CULTOR FOOD SCIENCE
CULTOR
IT SYSTEMS
ENGINEER
VAX, NOS & eMail Admin, supporting 300+ employees at the Vigo Plant; DECnet Engineer supporting VAX servers used in automated mfg. processes; managing Cultor’s segment of the Plant Area Network, co-managed with Pfizer.
01/01/1996 US HWY 41 SO
Terre Haute, IN 47802
12/31/1995 PFIZER INC
PFIZER
IT SYSTEMS
ENGINEER
Production systems DECnet Admin, engineering support to an array of Digital VAX 6220 servers used in the automated manufacturing processes in the Polydextrose Plant. 05/11/1992 US HWY 41 SO
Terre Haute, IN 47802
05/10/1992 PFIZER INC PROJECT MANAGER
MRP SYSTEMS
Project Management driving installation of global MRP systems to 36 countries for International Pharmaceutical Division.
05/10/1987 235 E 42nd St.
New York, NY 10017
05/09/1987 PFIZER INC COSTS
ACCOUNTANT
Started as Financial Intern the summer 1984 working for Pharmaceutical Division Plant Comptroller, mfg. budgets and cost accounting. After 6-month I accepted FT position as Cost Accountant. In 1985 I lead my first IT project to install Vigo Plant’s first LAN a Token Ring network.
05/21/1984 US HWY 41 SO
Terre Haute, IN 47802
EDUCATION & CERTIFICATIONS
BS ACCOUNTING • Graduated 12/20/1985 Certifications: CCNA & Six Sigma Greenbelt Indiana State University, School of Business
Terre Haute, IN
RÉSUMÉ\CURRICULUM VITAE ROBERT GARLAND
3
Previous Experience
04/25/2016–to–PRESENT
BREVARD
COUNTY IT
Location
2725 Judge Fran Jamieson
Way
Melbourne, FL 32940
SR. NETWORK & SECURITY ADMINISTRATOR
As Sr. Network Engineer my focus is on overall County-wide WAN internetworking broadband Wi-Fi to connect remote offices at lower cost of service. As Security Facilitator I use my experience and expertise to help disparate teams across the County to maintain highest level of vigilance and understanding and help to eliminate and reduce risk. My goal is to support portability with ubiquitous access and protect information ensuring privacy and security to county citizens. We deliver well-documented, tested, and verified network planning to allow continuous operations for rapid recovery of systems.
• Ubiquiti wireless for campus LAN & WAN
• VMware and other virtual systems architectures
• IPv6 deployment to increase security
• User authentication and thin-client remote access 09/16/2014–to–04/25/2016
IMEngineering
& COMPUDROID
Location
7640 Spyglass Hill Rd.
Melbourne, FL 32940
OWNER & CIO
An IT consulting business focused on Wi-Fi internetworking and systems security. Our goal is to reduce IT costs by providing lower costs alternatives with cloud services and virtual systems and strategies for data storage. We deliver portability with ubiquitous access and protect information ensuring privacy. We deliver well-documented, tested, and verified disaster recovery planning to allow for rapid recovery of business systems.
• Ubiquiti wireless for campus LAN & WAN
• VMware and other virtual systems architectures
• IPv6 deployment to increase security
• User authentication and thin-client remote access IT Services Expertise
• Servers & OS: Windows 2012, Linux, and Unix
• Compute: PCs and MACs, printers and FAX systems
• Networking: LAN switches and wireless APs, WAN routers, traffic managers and firewalls
• Security & NMS: Cisco ASA, Juniper, CheckPoint, F5, TippingPoint, Firewall, VPN, LTM, anti- virus, anti-malware, and IT asset management
• Virtualization: VMWare, AWS, Rackspace, Office-365, Box.com General Electric Company
41 Farnsworth Street
Boston, MA 02210
Multiple Assignment
Locations
Arlington Heights, IL
Barrington, IL
Chicago, IL
Melbourne, FL
Milwaukee, WI
Niskayuna, NY
Various Supervisors:
SR. PROFESSIONAL BAND - IT LEADER – over 17 years of service, in 6 key IT roles: IT Projects Manager, Systems Architect, Datacenter Manager, Infrastructure Engineer, and IT Leader, driving multi- million-dollar IT assignments. From 1997 to 2004 I helped grow Amersham’s Diagnostics Imaging & Bioscience businesses from $700M to over $5B in annual revenue; GE acquired the Amersham businesses for $9.5B in April 2004.
11/18/13
09/15/14
GLOBAL SERVICES LEADER (Supervisor: Mr. Jayaprakash Swaminathan) Global Research Center, 1 Research Circle, Niskayuna, NY
• Rigorous IT governance & change control to maintain uninterrupted IT services for 99.9% uptime of the Global Research Center (GRC) Datacenter, serving 6 others locations: San Ramon, Oklahoma City, Bangalore, Singapore, Beijing
& Rio de Janeiro, over 30K employees;
• Niskayuna 550-acre campus area network with 12 facilities servicing over 2K employees, mostly researchers & scientists;
• Business critical support to software dev. engineers, 1K developers in San Ramon & Bangalore, working on “The Industrial Internet,” a C-Level business vision with potential for trillions in global GDP;
• 8 direct reports & 30 onsite IT contractors;
• Driving vendor relationship to deliver cost effectiveness within core operational areas; renegotiating MSA & PSA with vendors & service providers;
• Establish methods to track & measure QoS, customer satisfaction
(ServiceNow & NMS);
• Essential alignment to corporate values: FastWorks & IT Simplification;
• Cloud initiatives, interfacing with stakeholders & application owners to prepare plans for migrating apps to Cloud (AWS); and leveraging Data as a Service
(DaaS) to reduce onsite data storage;
• Closing datacenters, producing 1st-year saving of $10M. 05/19/1997–to–09/15/2014
GE
RÉSUMÉ\CURRICULUM VITAE ROBERT GARLAND
4
09/01/09
11/17/13
DATACENTER & LAB MANAGER (Supervisor: Mrs. Ping Liu) GE Energy Melbourne, 1990 W NASA Blvd, Melbourne, FL 32904 The mission, architect from scratch, $55M R&D Lab for Energy Engineering projects, software & hardware development, testing and validation mostly for Smart Grid. The key requirements for this highly versatile datacenter, capacity for over 2K VMware servers, 300-400 physical server, all OS platforms (Windows, Linux & UNIX), and large footprint 5-PB SAN (NetApp, EMC, HP, & Dell). At peak the Lab hosted more than 200 simultaneous projects, running 200 physical and 1200 VM servers, using 3-PB of SAN capacity. The entire lab & datacenter was managed by a strategically positioned support staff of 3 FT GE Engineers (including me) and 20 IT contractors. The annual Lab budget was $1M to $1.5M, depending on projects. Organic revenue from successful delivery of key Lab infrastructure compute projects is estimated at $2.5B: Smart Grid as a Service,
$500M; Smart Meters AMI hardware & software development, $1B; and Blade Health Monitoring, advanced power generator sensing and analytics, revenue $1B. https://www.dropbox.com/s/vro4rnybc0ckzro/SysEngineering.mp4?dl=0 LAB PREREQUISITES
• Autonomous Network - environment isolated from direct internal GE access;
• Remote Access VPN - permitted from inside GE to authorized personnel only, with special authentication for access to export control networks (link with HR system for prerequisites verified: EC training & HR citizenship verification);
• Design and implementation process controls and lab governance;
• Cloud Services & IaaS - to fast-track projects for rapid deployment;
• Enterprise Security Gateway (ESG) - monitoring at packet level to detect and prevent malware and intrusions; and for reporting to management and as real- time security audit;
• Data Encryption - to protect intellectual property and export controlled data;
• Lab DMZ - web-server & demo-server to internal GE networks using F5 NAT
& load balancing;
• Direct Internet - with sufficient bandwidth to support 100 GB daily data stream;
• 3rd-party Collaboration - access to Lab for co-developed systems (Silver Spring Networks, Trilliant, Motorola, & Grid Net);
• SAN Capacity - up to 5 petabytes for streaming data and big-data projects
(Blade Health Monitoring).
PROJECT CATEGORIES
Total Plant Optimization, Smart Home, Smart Meters, AMI Broadband Wireless (WiMAX
& RF mesh for grid communications), Smart Grid as a Service, Blade Health Monitoring, California Wind Farm Analytics (data-stream), Solar Farm (constructed onsite for electric T&D simulation).
04/08/04
08/31/09
SR. ASP NETWORK ENGINEER (Supervisor: Mr. Keith Smallpage) GE Healthcare Arlington Heights, 3350 North Ridge Ave., Arlington Heights, IL 60004 A member of GE Healthcare’s Network Engineering Group, my responsibility Sr. Network Engineer for network infrastructures at 8 facilities in the Chicago metropolitan area. With many key responsibilities (required HIPAA training & certification):
• Network operations oversight at the 24x7x365 Diagnostics Imaging customer hosting center for hosting PACS-RIS ASP systems to over 300 customers, these systems were hosted at the Qwest Communications Center in Chicago;
• Primary support of a true just-in-time delivery network, this was a legacy carryover responsibility from my days at Amersham. Overseeing the radiopharmacy networks, T-1 WAN circuits and office LAN at 50 locations across North America, where radioisotopes are shipped for final preparation before deliveries are made to hospitals and clinics for early morning MRI and x-ray.
• NMS expert managing systems monitoring of the radiopharmacy networks and PACS-RIS systems hosted in: Milwaukee, Chicago, Boston, Burlington, Seattle, Barrington, and 50 radiopharmacies.
• Key IT Projects:
• Network integrations - for 2 acquisitions, Amersham in 2004 and IDX business 2005;
• Office consolidation project - network rework of the Barrington Facility to convert entire LAN-WLAN-WAN to Cisco; a ~250K sq. ft. facility with 4 large datacenters, 2 MDFs and 16 IDFs supporting segregated networks used hosting systems in 2 R&D labs, business demo center, a customer training center, and the business network for end-users; the facility was previously owned by GE Financial Services. After the networks and offices where made ready we moved about 700 people from 2 smaller offices (Mt. Prospect & Lombard) and then ripped out all networking and closed these facilities;
• Boston ASP relocation to Chicago ASP, a $50M project including complete overhaul of backbone network, firewalled segregation from internal GE, and 100% redundant networking to support no downtime 24x7x365 PACS-RIS customer hosting in a highly controlled HIPAA\export control environment. 01/11/99
04/07/04
MGR GLOBAL NETWORK INFRA. & SYS. ARCHITECT (Supervisor: Mr. Tim Clymo) Amersham North American HQ, 3350 North Ridge Avenue, Arlington Heights, IL 60004 GE
RÉSUMÉ\CURRICULUM VITAE ROBERT GARLAND
5
A significant assignment, as a member of a select group of network engineers, the Global Infrastructure & Systems Architecture Team was established in 2000, made up of Managers and Directors from the former Amersham, Pharmacia Biotech, and Nycomed businesses that now comprised the fully integrated Amersham Health-Amersham Pharmacia Biotech global networks. The mission for the team was primarily to manage the global networks including LAN infrastructures, but moreover security of direct Internet connectivity was critical, with primary circuits at the core datacenters: Amersham UK, Oslo, Uppsala, Arlington Heights & Piscataway. This group was responsible for comprehensive network security, change control, IP address assignments, and remote access VPN. Whilst continuing routine responsibilities at our respective local sites, and metropolitan areas, members of this team often lead IT projects as Project Manager; here are the projects that I lead until GE acquired Amersham in April 2004.
• Radiopharmacy network - $1.2M conversion from ISDN to T1; this project was presented to the business with first-year costs savings estimated at nearly
$500K and over $1M ongoing. ISDN costs were high and increasing data volumes were driving costs; additionally with the need to secure internal Internet access (content filtering and malware protection) plus the added benefit of robust VPN services for remote users, the ROI estimate was conservatively low;
• Redundant Nortel CheckPoint firewall devices at core datacenter - $650K, from Arlington Heights we configured each device including the management console for controlling policy changes to firewalls;
• Network monitoring using SolarWinds Orion, SiteScope, and OpenView
$250K;
• A key member of the Network Integration Team representing Amersham North America during the when GE acquired the Amersham businesses. 05/19/97
01/10/99
DATACENTER MGR & NETCOM ENGINEER (Supervisor: Mr. Roger Brunelle) Amersham North American HQ, 2636 S. Clearbrook Dr., Arlington Heights, IL 60005 In September 1996, Amersham acquired Medi-Physics with 2 US locations, 3350 N Ridge Ave., Arlington Heights, IL (known as NAH) and 900 Durham Ave., So. Plainfield, NJ (known as SP); but it struggled to integrate the systems and networks with core datacenter at Clearbrook (SAH).
• Fix networking issue at NAH - newly installed Cisco 1900 LAN switches were not communicating with network, Cat-5 UTP was not properly terminated at patch panels;
• Fix WAN link between SAH & NAH - a T1 circuit terminating on CSU\DSU bridge devices, the device at SAH had clocking errors;
• Upgrade NOS & network protocols - the business was planning conversion from home-grown MRP application to Windows based SQL application. A team of software developers where waiting for Windows NT & SQL; the network was IPX\SPX & SNA, I quickly deployed Windows NT 4.0 & SQL; upgrade Netware (3.12 to 4.1) and rollout IPv4 addressing;
• Upgrade SAH LAN - replaced 3-COM hub switches with Cisco 1900 series and installed fiber runs to critical areas, the Customer Call Center for order;
• Implement an IPv4 for all Amersham North America Networks;
• Network Integration Project for Business Mergers – for Amersham North America I lead network integration projects to incorporate Nycomed & Pharmacia Biotech networks with Amersham;
• Coordinator Y2K IT changes for Amersham North America locations;
• New Office Complex & Core Datacenter - to be constructed on NAH property; fully redundant requirements for office LAN & datacenter; NAH is 24x7x365 radiopharmaceutical manufacturing plant operating 3 cyclotron centrifuges producing radioisotope for diagnostics imaging; as Project Manager I was responsible for LAN, WAN, and Voice circuitry; working daily to interface with business leaders & stakeholders to ensure approval for project direction; I screened and hired design engineers for drafting blueprints for state-of-the-art fiber optic networks throughout the facility with redundant OC3 feeds for voice
& data networks; the business required comprehensive power redundancy, UPS, backup generators, and redundant power supply; I assisted with selection of General Contractor; construction began in late 1999 and completed in early 2001; overall project budget $150M of this the network and datacenter were $80M.
• Temporary networking at NAH (onsite trailers) during construction;
• Move critical business systems to NAH & relocate users;
• Close SAH facility.
GE
RÉSUMÉ\CURRICULUM VITAE ROBERT GARLAND
6
CULTOR
FOOD
SCIENCE
Cultor Food Science
US Hwy 41 South
Terre Haute, IN 47802
Supervisor:
Mr. Bob Wooden
IT SYSTEMS ENGINEER
At the end of December 1995, Pfizer had divested Chemical Division to Cultor. My role was admin and support for multiple server systems, multiple network topologies (DECnet, Ethernet, Token Ring & SNA), support for multiple NOS (Pathworks, VMS, UNIX, Windows), and email admin (cc:Mail) providing IT support to over 300 Cultor employees at the Vigo Plant. My role expanded to managing Cultor’s segment of the Plant Area Network (PAN), which was segregated between Cultor and Pfizer and co-managed. But my main responsibility was DECnet Engineer supporting the automated production LAN and Digital VAX 6220 servers used in the manufacturing process of Polydextrose.
• Primary contact for LAN & WAN issues - responsible for interfacing with IT counterparts at HQ in Helsinki Finland, and with Pfizer network engineers managing the PAN connections remaining between the businesses;
• Management of Cultor’s WAN & Voice circuits - main contact working with Services Providers: Sprint and AT&T;
• Conversion to MS Exchange - within 6-months we retired cc:Mail;
• SAP deployment - assist with SPARC server and UNIX 2.5 deployment;
• Windows NT - my last project before leaving Cultor, installed 3.51 & later upgraded to 4.0 and deployed SQL support.
PFIZER INC
Multiple Assignment
Locations
Terre Haute, IN
New York, NY
Various Supervisors
BUSINESS SYSTEMS ANALYST - more than 11 years of service in 5 assignments, from Summer Internship at the Vigo Plant to Manager of Systems Projects for International Division at Pfizer’s World HQ in NYC.
12/1995
05/1992
IT SYSTEMS ENGINEER (Supervisor: Mr. Bob Wooden)
Pfizer Chemical Division Vigo Plant, US-HWY 41 South, Terre Haute, IN 47802 Providing engineering support for VAX VMS and DECnet manufacturing LAN and systems servers used in the automated production processes throughout the manufacturing plant. Additionally I provided support to over 600 employees across the plant campus>
• Netware, Pathworks & cc:Mail Administrator;
• Cisco hubs, switches and router support;
• Level-3 Support to Helpdesk;
• Remote Access Administrator (PPP);
• Backup Support for PBX Voice & Messaging.
05/10/92
01/01/89
PROJECT MGR MRP SYSTEMS (Supervisor: Mr. Wm McKeen) World HQ, 235 E 42nd Street, New York, NY 10017
This was a temporary assignment to drive the installation of International’s global MRP system to 36 countries, a $50M project. Accepting this assignment meant my role as Logistics Analyst ended while I worked on project. I then sought a new Pfizer position once the project ended. My primary responsibility was interfacing with key corporate stakeholders and country managers to prepare each facility for installation of the MRP system. I acted as liaison with country personnel assisting them with MIS requirements, hardware purchases, typically IBM AS/400, and LAN & WAN connectivity.
• Assisting with networking and email for newly acquired foreign locations
(Countries);
• Managing the Project Travel Budget - avoid cost overruns;
• Review Analyst - for new International IT projects. 05/1989
05/1987
GLOBAL LOGISTICS PLANNING ANALYST (Supervisor: Mrs. Nancy Wrightsman) International Division World HQ, 235 E 42nd Street, New York, NY 10017 Building databases for identifying material cost elements to analyze procurement requirements, contracts, and costs of raw materials, parts, subassemblies, components, and manufacturing supplies that become part of the product. The key objective was to control production costs by renegotiating with vendors, shortening shipping requirements, lowering plant inventories, to just-in-time production levels, and identifying costs overruns for collateral costs and related production costs. Using these databases, that I developed using a rational database (DataEase) we successfully managed costs saving over $40M in the first year.
05/1987
11/1984
COSTS ACCOUNTANT (Supervisor: Mr. Bernie Bohlander) Pharmaceutical Division Vigo Plant, US-HWY 41 South, Terre Haute, IN 47802 The key responsibilities were plant budget, depreciation, inventory analyses and periodic audits. Reporting to the Plant Comptroller oversight of Plant MIS and IBM Systems36 and Mainframe were business critical tasks.
• Built macro driven Lotus123 spreadsheets for developing new product costs standards, once a standard was approved these values the were inputs to the MRP system;
• Installed first Token Ring LAN at Vigo Plant, $100K project, and connected mainframe and mid-range systems via SNA;
• Installed first e:Mail system at Plant (cc:Mail);
• Installed Videoshow Business Presentation Systems for Engineering, a $150K project, to demonstrate new production automation systems being built in the Cefoperazone manufacturing facility; Engineering used this to show animated automated processes being developed for the first time in a drug manufacturing facility; then business departments continued to use Videoshow 05/21/1984–to–12/31/1995 01/01/1996–to–05/18/1997
RÉSUMÉ\CURRICULUM VITAE ROBERT GARLAND
7
& PictureIT for plant budget review, project proposals, and plant announcements to personnel, as the Onsite Expert for these systems I often created the presentations, and I trained staff on these systems (pre PowerPoint days).
11/11/84
05/21/84
FINANCIAL INTERN (Supervisor: Mr. Bernie Bohlander) Pharmaceutical Division Vigo Plant, US-HWY 41 South, Terre Haute, IN 47802 Pfizer was interviewing more than 20 candidates for the one and only spot, I immediately won this internship during my interview with the Plant Comptroller, by showing him how to use Lotus123 on his new IBM PC. Fortunately for me I had purchased a PC for myself the year before to train on Lotus123, to learn Basic language, and for other tools like word processing and databases - at the time ISU only offered classes on IBM Mainframe & Systems\36.
• Manufacturing accounting, including budget and finance analyses;
• I was the “Go To Guy” for PC issues, help with Lotus 123, word processing and other PC applications;
• At the end of my 6-months Internship I accepted a fulltime position as Financial Analyst, or more accurately Cost Accountant.
Education, Training & Current Certifications
Certification & Training
BS Accounting
Indiana State University
Terre Haute, IN
Graduated December 1985
Cisco Certified Network Associate – June 2009
Greenbelt GE – December 2011
NetApp (NCIE) – Training Underway
EMC Proven Professional – Training Underway
Cisco UCS\Nexus – Training Underway
ZoneRanger Implementation, Mgmt, Advanced – January 2006 CCNA
CSCO11604661
Expiration Date: 03/26/2018
F5 Big-IP® LTM Essentials and Advanced v9.X – June 2006 Nexum Inc, Chicago, IL
CheckPoint Implementation & Management – April 2006 MasterLink Corp
Opnet Fundamentals – April 2005
GE Ed Center
Bluecoat Proxy – April 2005
GE Ed Center
TippingPoint Fundamentals – April 2005
GE Ed Center
Completed & Underway
Contact this candidate