Administrative Assistant Customer Service
Resume:
Holly Cholette
Administrative Assistant - ShindelRock
Romulus, MI 48174
******************@***********.***
Looking for a position in the professional employment, administrative, clerical, reception field, where I can use the many years of experience that I have acquired over the years, but to also learn new skills as the job at hand may require. With the 17 years of experience that I have I know that I would be an asset to the company.
Work Experience
Administrative Assistant
RLE INTERNATIONAL - Dearborn, MI
December 2018 to May 2019
Front office desk
Answering phone lines
Greeting guest
Making travel arraignments for employees
Copying
Faxing
Scanning
Administrative Assistant
ShindelRock
June 2018 to November 2018
Customer Service
• Answering multiple phone lines
• Greeting Customer's
• Data Entry
• Accounts Receivable
• Helping other staff with special projects.
Office Manager
East-Lind Heat Treat
November 2017 to June 2018
• Customer Service
• Answering multiple phone lines
• Greeting Customer's
• Data Entry
• Accounts Receivable
• Accounts Payable
• Collections
Office Manager
Exova - Warren, MI
October 2014 to October 2017
• Customer Service
• Answering multiple phone lines
• Greeting Customer's
• Data Entry
• Accounts Receivable
• Accounts Payable
• Collections
• Sales Administrator Assistant
Working in the front office to greet all the new and returning customers to the office. Setting up office meetings, lunches, hotels and rental cars when needed. Assisting anyone in the office that might need help whenever possible. Working with the Accounting Team on Accounts Payable, Accounts Receivables as well as working with the Collections Team. Getting new customers as well as new venders set up in the system. Running Credit Cards, Answering multiple phone lines, directing calls to the correct person. Taking messages as needed. Ordering supplies for the office. Working with the Sales team as an administrator for them.
Career Specialist
Customer Service
Michigan Works - Southgate, MI
October 2013 to August 2014
• Working closely with other team members.
• Helping others with building their resume on the Michigan Talent Connect.
• Getting people data entered into the OSMIS account so that they can show that they have completed all requirement services with Michigan Works and had a resume on the Michigan Talent Connect Web site so that they could collect unemployment benefits if they qualified for them.
• Greeted customers as they came in and helped to make sure that they had the correct paperwork that they would need.
• Instructed the customers of the resources that they have access to with being registered with Michigan Works.
• Keeping up with development of the new services that may change or the programs as they change.
• Data entry for the daily counts for Michigan Works.
• Conducting different workshops that are offered through the program at Michigan Works
• Helping with making copies, and faxing for the customers.
• Working in the OSMIS system to get customer registered
• Set people's appointment for WIA Orientation and the Professional Placement Networking Class.
• Helping youth's getting set up to utilize the services provided to them through the Michigan Works Programs.
• Confidentiality of personal information.
Administrative Assistant
EDT Temporary Services - Wayne, MI
January 2013 to September 2013
• Worked in the Weatherization Department.
• Working in the Downriver Community Conference Center to check and see if people are income eligible so that they could receive help with paying their overdue DTE Bill.
• Answering multiple phone lines.
• Taking messages.
• Setting Appointments.
• Data Entry for the calls from the day.
• Confidentiality of personal information.
Bartender, Waitress, Cook
O'Tee's Sports Bar - Romulus, MI
August 2002 to August 2012
• Customer Services
• Bartender
• Waitress
• Short order cook
• Payroll
• Setting up schedule
Accounting Associate
O'Tee's Sports Bar - Romulus, MI
July 2008 to June 2010
• Payroll for local driver's and crew members.
• Accounts Payable
• Accounts Receivable
• Customer Service
• Answering multiple phone lines
• Directing phone calls to correct department
• Confidentiality of personal information.
• Working closely with other team members.
Administration Assistant
O'Tee's Sports Bar - Livonia, MI
November 2004 to August 2006
• Customer service
• Answering multiple phone lines
• Routing calls
• Greeter
• Accounts payable
• Account receivable
• Collections
• Bank deposits
• Keeping calendars
• Making travel arraignments
• Making appointments
• Setting up meetings
• Setting up conference room for meetings
• Setting up luncheons
• Confidentiality of personal information.
Telephone Operator
Monroe Business Services - Monroe, MI
July 2001 to September 2004
• Answering multiple phone lines
• Taking messages
• Giving out messages
• Making on call calls for many different companies
• Making schedules
• Confidentiality of personal information.
Education
Monroe High School - Monroe, MI
Business Management
University of Toledo - Toledo, OH
Skills
Payroll, Administrative Assistant, Outlook, Scheduling, Filing, Excel Additional Information
• Administrative and Clerical office work
• Excellent Communication skills.
• Working well with all team members, but also able to work independently.
• Answering multiple phone lines.
• Handling incoming and outgoing mail.
• Filing, Faxing, Copying, Scanning, Data entry.
• Maintaining Office Calendars.
• Making travel arraignments.
• Setting up office meetings.
• Accounts Payable, Accounts Receivable, Collections, Payroll.
• Microsoft Outlook, Excel, Word.
• Confidentiality of personal information.
• Notary Public
Contact this candidate