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MEDICAL PRACTICE OFFICE MANAGER INSURANCE SPECIALIST / SCHEDULER

• Organized, goal-oriented, medical office manager seeking a mutual opportunity with a medical practice where my experience of managing a medical office can help facilitate and add value to a growing and successful practice and where patient care is paramount.

• Over 20 years of supporting physicians, nurses, and other medical staff to facilitate patient care.

• A long-time administrative professional in overseeing and managing the day to day operations of busy and efficient medical office.

• Extensive medical experience providing direct and indirect patient care in busy medical office.

• Capable of handling multiple duties in smaller office or focusing on specific skills in a larger practice as a office manager.

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Areas of Expertise Include:

Scheduling Insurance Verification Staff Training and Development

Referrals and Authorizations Billing / Accounts Payable Coding: CPT, ICD 9

Credentialing Decision Making

HIPPA Compliance

Medical Records Medical Terminology affluent

Bilingual - Spanish

Coordination and oversight of

Depositions

PROFESSIONAL EXPERIENCE

INSURANCE SPECIALIST/SCHEDULER April 2017 – May 2019 Arthritis Relief Centers

• Responsible for insurance verifications and review of patients benefits.

• Scheduled patient appointments / injections

• Attended to patient inquiries via telephone and explained patient financial responsibility

• Provided insurance companies with ICD-10 and CPT Codes PRACTICE MANAGER February 2003 – March 2017

B. Peyton Delaney, M.D., PA

• Responsible for negotiating, completing, and submission of all contracts with insurance companies.

• Maintained compliance in areas such as OSHA, HIPPA, Coding issues and updating Policies and Procedures.

• Oversight of Inventory and Purchases of Medical and Supplies

• Liason between hospital administrators and staff to validate doctors’ status (i.e. active licenses, curriculum vitae – CV.)

• Expedited patient prescriptions to pharmacies and mail orders for patient care OFFICE MANAGER July 1998 – February 2003

Suzanne K. Gazda,M.D., PA

Responsible for negotiating, completing, and submission of all contracts with insurance companies.

Maintained compliance in areas such as OSHA, HIPPA, Coding issues and updating Policies and Procedures.

Oversight of Inventory and Purchases of Medical and Supplies

Liason between hospital administrators and staff to validate doctors’ status (i.e. active licenses, curriculum vitae – CV.)

Expedited patient prescriptions to pharmacies and mail orders for patient care M. Velma Acosta

210-***-**** adac9n@r.postjobfree.com

2 P a g e

EDUCATION

Bachelors of Arts Administration (BBA)

Our Lady of the Lake University – San Antonio, TX

1983 -

1987

32 curriculum hours

TECHNICAL EXPERTISE

Applications: Microsoft Office Suite including Excel, Word, Email, MAC Practice, Centricity, MOMS, Greenway / Gateway, E-Clinical Works

Law Regulations: OSHA, HIPPA, Joint Commission on Accreditation of Health Care Organizations (JCHHO)

CORPORATE CITIZENSHIP

Haven for Hope

Catholic Charities

PROFESSIONAL REFERENCES

Camille Carreon

CEO of Water Resources 210-***-****

Chasl Whelan

Pharmaceutical Rep Bayer 210-***-****

Iris Lieberman

Retired Practice Administrator 210-***-****

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