Manager Security

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EILEEN ANN CALILIHAN AGRISOLA

Mobile: +974-********

Bin Mahmoud - Doha, Qatar

Email: ***************@*****.***

Professional Summary

With 9 years’ professional experience in various positions as Document Controller, Receptionist, Secretary & Accounting Clerk. And 4 years’ professional experience as CCTV Operator. Seeking a suitable position with a progressive company that can provide opportunities and challenges as well personal growth, where I can prove my skills. In which I can offer my qualifications as a key factor of any position being back up by my experiences and to share my knowledge and skill in addition work – related experiences as an asset to your company. Current Career Responsibilities

MILLET INTERNATIONAL ARCHITECTURE ENGINEERING - CONSULTANT, DOHA, QATAR Millet International Architecture Engineering (MIAE), one of the specialized Companies in the field of Engineering and Architectural services (Design, Supervision, Interior Decoration & Design, Landscaping). It is an international business providing management and consultancy services to the property, land and construction.

Position: Secretary / Document Controller / Receptionist

(March 24,2014 – March 24,2019) 5 years

Answered all incoming calls and made sure that messages were distributed to the proper personnel.

Welcome visitors by greeting them, answering or referring inquiries.

Act as the initial contact for interviewees.

Organize & schedule meetings for the General Manager and clients.

Sorted, Received and distributed correspondence between departments, clients and personnel’s.

Receive, Compose and distribute email correspondence, letters, memo, quotations.

Performs other duties from time to time.

Perform clerical work such as typing documents, printing, copying, faxing etc.

Prepare Invoice, Receipt & Report for petty cash bills.

Check & prepare employee’s attendance & payroll.

Made travel arrangements for management and executive staff.

Monitor the employee passport, MMUP ID & QID expiration date.

To ensure proper safekeeping of documents & good quality or work output.

Monitor & prepare Policy plan, coordinates, property documents, bldg. permits, other forms needed for MMUP / Baladiya submission.

Responsible for receiving and handling of project documents.

To ensure proper control of documentation throughout the project.

Coordinating with managers & site engineers.

To ensure that the latest approval of drawings/documents are distributed & filed properly.

Document classification, sorting, filing, archiving & retrieval of documents in accordance to project doc and filing system.

INTERCONTINENTAL HOTEL, ABU DHABI, UAE

Position: Security Secretary / CCTV Operator / Timekeeper

(October 2012-March 2014) 1 year & 5 months

From International luxury to local comforts, IHG is home to the worlds most prestigious and well-known hotel brands. Within the IHG family we have powerful brands with deep history and heritage. Our hotels attract guests because they are instantly recognised by millions around the world.

Responsible for encoding and updating all Employees; Information in the Hotel Establishment Information; System (CID system HEIS).

Conduct security orientations during Department induction to all newly staff.

Responsible to monitor the entire passport and visa expiration date for all hotel employees and to inform and get the new one from the Human Resources (PRO).

Organizing and keeping well organized files and ensure confidential information and documents are handled with complete discretion.

Perform all clerical works which include filing, typing, photocopying, fax correspondence etc.

Prepared and organized security orientation clips and videos for safety & security related.

Ensure of monitoring of CCTV operations which includes Logging of events.

Responsible for the immediate reporting of unusual remarkable situations, events for immediate action. 2

Prepare and submit incident reports.

Perform office works and administrative tasks within the department; Maintains all confidential security related documents and performs effective computerized record/file management system;

Ensure all security incidents and near misses are always reported & logged in a timely manner and brought to the attention of the Line Manager.

Actively participate in training and development program & maximize opportunities for self-development;

Conduct regular locker checks and accommodation rooms in line with HR.

Maintain a vigil on the closed circuit TV system and inform security officer of any unusual happenings.

Responsible for the safety and security of guests, employees and the entire hotel.

Assisting guests in the Ladies Wedding especially the family and the bride (as reliever)

Direct reporting to the Security Manager for all security issues;

Responsible for the time sheets, medical expenses, all colleagues.

Responsible for the schedules of employees, and ordering casuals (bouncers, lady guards, extra guards) especially during busy days.

Guiding the colleagues and hotel guests to the assembly points during fire drill or any other emergency happens.

LEE TRADING AND CONTRACTING WLL, DOHA, QATAR

Position: Secretary / Receptionist / Document Controller

(May 2010 to March 2011) 10 months

Lee Trading and Contracting W.L.L. is a well-established high taste, high quality and class in interior decoration and space Design Company in the State of Qatar since 2003.

Answered all incoming calls and made sure that messages were distributed to the proper personnel.

Greeting visitors, screened and directing them to the appropriate person or staff members.

Act as the initial contact for interviewees.

Organize & schedule meetings for the General Manager and clients.

Maintains and ensure proper filing system.

Preparing weekly report. Responsible for office stationery stocks.

Coordinates all incoming shipments. Drafted, prepared and finalized communication documents such as memos and reports, among others.

Provided information and word processing support.

Recorded incoming and outgoing communication and made and received phone calls and messages.

Sent pertinent documents through messenger, parcel or freight.

Controlled the general correspondences and quotations.

Received instructions from the General Manager.

Performs other duties from time to time.

Monitoring the simcards, walkie-talkies, camera of the company; Responsible for the company cars and keys.

LEE TRADING AND CONTRACTING WLL, DOHA, QATAR

Position: Accounts Assistant

(March 2011 to July 2012) 1 year & 4 months

Responsible in Issuing of cheques for the suppliers and customers.

Prepare cash vouchers and payment vouchers for the suppliers and customers.

Receive & process payments.

Process & Summarize employee petty cash.

General Secretary in the accounts dept. which includes of Filing, scanning of all documents, answers the phone calls, correspondents.

G4S SECURITY SYSTEMS, INC @ ASIAN DEVELOMENT BANK

Position: Security Systems Operator (CCTV Operator)

(September 2007 to May 2010) 2 years & 8 months

G4S Security Systems Inc. is the leading global integrated security company, specializing in the provision of security products, services and solutions.

Ensure monitoring of CCTV operations which includes logging of events and changing/replacing VHS tapes.

Responsible for the monitoring of door-opening/alarms and access control systems.

Responsible for the immediate reporting of unusual/remarkable situations/events to Incident Coordinator for immediate action.

Ensure to provide important detailed and accurate information and transpired events.

Analyze events that transpired during assigned time/duty at assigned area of responsibility.

Endorse/coordinate to the incoming security systems operator any events and follow-ups to be made at the end of every shifts.

3

DISTRICT BAR & RESTAURANT, PHILIPPINES

Position: Service Crew / Cashier (Part Time)

(January 2007 to August 2007) 7 months

Work in a team environment for the completion of required tasks such as food preparations.

Handling of customer orders

Clearing the cash section such as plates, trays, all the items to be needed in the operation.

Checking the stocks that we need in the following operation.

Assisting in the inventory of stocks

Handling customer orders and cashier duties end of every shifts. CENTER FOR EDUCATIONAL MEASUREMENT, PHILIPPINES

Position: Examiner (Part Time)

(November 2006 to March 2007) 4 months

The Center for Educational Measurement (CEM) provides testing services for the evaluation and assessment needs of both private and public sectors of education in the Philippines.

Provide users with the necessary information to choose examinations that are appropriate for their needs.

Provide users of examinations with information for the correct interpretation of results.

Commitment to warn users so that they avoid possible incorrect uses of examination results. Trainings / Workshops Attended

Bomb Threat Training @ Intercontinental Hotel, Abu Dhabi, United Arab of Emirates - February 2014

Quality Management System @ Intercontinental Hotel, Abu Dhabi, United Arab of Emirates - February 2014

Fire Training @ Intercontinental Hotel, Abu Dhabi, United Arab of Emirates - February 2014

AMEA Leaders Meeting Cascade @ Intercontinental Hotel, Abu Dhabi, United Arab of Emirates - September 2013

Learning Lab Activity @ Intercontinental Hotel, Abu Dhabi, United Arab of Emirates - September 2013

Customer Relations for Organizational Productivity Seminar @ Asian Development Bank, ADB Avenue Mandaluyong City - April 2010

Lenel Access Control System Training Course @ Asian Development Bank, ADB Avenue Mandaluyong City - December 2008

Sensitivity Training the Counselor and the Counselee Baguio City The Counselor and the Counselee, Technological University of the Philippines “Karma”, City College of Manila, Escolta, Manila

Leadership Productivity through Civil Service, Universidad De Manila, Escolta, Manila, English Proficiency

Accounting System – Peach Tree

Key Skills & Competencies

Strong knowledge in computer

Interpersonal skills and professional telephone manner

Willing to learn and invest time and effort to accomplish assigned task

The ability to work under own initiative

Proven decision making skills

Strong ability to work under pressure

Able to react quickly & effectively when dealing challenging situations

Time Management

Confidentiality

Multi-tasking

Educational Qualifications

Bachelor of Science in Psychology, Universidad de Manila (2007) Personal Particulars

Date of birth: 29th August 1986

Languages Known: English and Filipino

Nationality: Filipino

Status: Married

Visa Status: Transferrable Visa with NOC

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