Melissa Kathryn Puma

* ********** *****

Palm Coast, FL 32164

386-***-****

Professional Experience:

**/**/**** – Present: NFI Logistics Daytona Beach, FL

Logistics Coordinator:

Daily responsibilities are to ensure the day to day operations of the customer store delivery operations, providing live and accurate etas for all store deliveries. Performs load planning, driver scheduling, and dispatch duties using both Dedicated Fleet and Common Carrier resources. Maintain the backhaul schedule, load tenders, planning and scheduling inbound shipments, and planning and scheduling all back-haul deliveries. I am also responsible for collecting and processing all pod’s for backhauls and submitting them to invoice department.

8/2006-11/30/2013 Smith-Cargo Transportation Services, Inc. Sunrise, FL

Owner-Contract Agent/Melissa Dress Express, Inc. COO - Owner

Dry and refrigerated freight, manufactured commodities division:

Daily duties include overseeing the day to day operation for the dry freight division. In charge of all rate quotes for full truckload and less than truckload. Issue all polices and procedures for routing, scheduling and tracking all LTL and full truckload shipments.

Negotiate rates with carriers for service requirements as required for each of the customers needs. Report directly to the customer clear and accurate information regarding their shipments. Maintain an on-call status 24 hours a day, 7 days a week to ensure that all shipments are running on schedule. Maintained the loyalty of 100 owner operators on dedicated lanes.

3/2004-4/2006 Quality Logistics, LLC Boca Raton, FL

Logistics Department Manager:

Dry freight, manufactured commodities division:

Daily duties include overseeing the day to day operation for the dry freight division. In charge of all rate quotes for full truckload and less than truckload. Issue all polices and procedures for routing, scheduling and tracking all LTL and full truckload shipments.

Negotiate rates with carriers for service requirements as required for each of the customers needs. Report directly to the customer clear and accurate information regarding their shipments. Maintain a on-call status 24 hours a day, 7 days a week to ensure that all shipments are running on schedule:

I have increased the department sales by one hundred percent and maintained a twenty percent sales margin.

2/2000-8/2004 MCI Express, Inc. Miami, FL

Transportation Manager:

Supervised, managed and controlled all consolidations and truckloads outbound Miami for approximately one hundred and fifty trailers, and sixty power units. Responsible for three city drivers radio dispatched for all local pick up and delivery of LTL, and full truckload shipments. Advised the Maintenance department and Safety department of all equipment needed ready and available daily for dispatch. Instructed the Warehouse manager of all consolidations that needed to be loaded out of the warehouse and onto the trailers. Negotiated all rate quotes for full truckload and less than truckload shipments. Reported directly to the customer clear and accurate information regarding the status of their shipments.

11/1996-12/2000 Barton Protective Services Miramar, FL

Contract Manager:

Directly responsible for the daily operation and execution of all contract activities throughout the Florida Department of Transportation, North Broward Toll Region. Responsibilities included maintaining staffing levels of 200 contract employed toll-collectors, that included 10 locations, 3 shifts, 7 days a week. Over 40,000 hours a month of full time and part time schedules. Maintained a less than 2 % overtime record. Managed and coordinated and issued policies and procedures affecting all contract employees, Human Resources Department and Payroll Department. Conducted orientation class for all new hires, training and employee development.

4/1990-7/1996 Trans-Services International Ft. Lauderdale, FL

Asst. Operations Manager:

When I started at this job, I was responsible for invoicing, payables and payroll. My responsibilities quickly increased. I become involved with all aspects of the company. We were a trucking company that had 20 power units and 20 trailers, dry vans and refrigerated units. I was promoted to the Asst Operations Manager. I was directly responsible to ensure that all vehicles comply with operational and safety guidelines. permitting, fuel tax, recording all mileage. Drivers logs, preventative maintenance records, cargo and liability insurance, registration. I also assisted in dispatch, tracking shipments, dispatching drivers.

Computer Expertise:

AS400, TMW, Excel, Q-hos, People net, Omnitracs, Orbacon, Ibrite

Atlantic Coast Institute Plantation, FL Associates Degree-Paralegal

Palomar Junior College San Marcos, CA Associates Degree Business

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