Sales Customer

Mohammed A Mohajir

Naperville, IL ***** 630-***-**** ********@*****.*** www.linkedin.com/in/mohammedmohajir

Fully Work Authorized No Visa Sponsorship Required

PROFESSIONAL SUMMARY

Corporate Sales and Customer Inquisitive Professional with extensive experience in business development and product management roles for mid-sized global companies. Expertise in sales closing, key account management, customer acquisition and retention. Dependable sales advocate for export, outside & inside sales by applying customer centric approach to leverage value of product & service and ensure continued customer care

Key Skills:

Business intelligence

Client relationship management

Solution and value selling acumen

Addressing product inquiries

Profitably grow sales territory

Business development

International perspective

Negotiation

Coaching & mentoring

MS Office Suite

PROFESSIONAL EXPERIENCE

Product Manager, FutureTech, Riyadh, Saudi Arabia 06/2017- 05/2018

Mid-sized company providing services & solutions across IT infrastructure, information security, software & consulting

Developed relationships with 10+ prospects in Government & Enterprise sectors to generate sales opportunities for newly developed Legal Affairs Management System (LAMS) product

Identified opportunities to add value by assessing clients’ needs and recommending new products/services, achieving improved customer experience, generating buy-in interest for product vision & driving product launches

Cultivated and engaged 5 prospects in 12-month period throughout all phases including interest in product, evaluation of proposed product, purchase phase, negotiations and contract; applied acumen and positioning strategy to optimize each phase

Carried out meetings at with Director, VP and C-level executives within client organizations to identify customer needs and create opportunities to cross-sell & up-sell accounts, increasing total customer spend with company

Developed new relationships within existing clients organizations, collaborated with internal teams to address specific priorities to drive ongoing partnership opportunities

Defined scope and prioritized activities based on customer input which was translated into prototypes; collaborated closely with engineering teams to deliver customized product to market with quick turnaround time

Business Development & Export Section Head, Saudi Plastic Factory, Riyadh, Saudi Arabia 10/2010 - 03/2017

Estd. in 60’s transformed focus to B2B manufacturing plastic components, customized packaging for diversified industries

Penetrated new markets for export sales to diversified industries in industry-to-industry and B2B domain, cultivating strong business rapport with senior level executives

Established exports to 150+ customers in 20 countries in Middle East, Africa & Europe across diverse industries

Managed portfolio of existing clients, new prospects through consultative sales and relationship approach

Oversaw entire sales cycle from initial prospecting to converting prospects into new customers, new account setup, order processing, deliveries & timely movement of shipments

Tracked and updated sales opportunities in internal sales tracking system for accuracy and activity

Managed 15 major accounts and worked across many levels at customer’s end from senior executives to procurement, process & quality, approval of products and order confirmation

Developed and managed customer relationships for assigned accounts to gain strategic positioning with decision makers, retain existing revenue and attain additional business

Served as single point of contact to service customers on sales related questions, took ownership of customer experience and acted as resource for business ease and satisfaction of customer engagements

Handled large product portfolio serving requirements of industries including chemicals, detergents, dairy, juice, food, pharmaceuticals, personal & hygiene care, lubricants, ceramics and appliance manufacturers, among others

Contributed 10% of annual turnover from export sales though rigid plastic portfolio limits volume of export sales

Achieved sales targets for product segments and led in-house team on new projects

Cultivated interest in IML packaging among food & dairy industries, helped company stay ahead of competition

ADDITIONAL WORK EXPERIENCE

Sales Consultant, Trelevate, Greater Chicago Area, IL 05/2019 - 06/2019

(Trelevate was outsourced the task of getting S&M business consumer to Constellation Energy owned by Exelon Corp)

Engaged with SME’s to enroll in tariff protection plan for energy & gas utility bills, Successfully converted prospects by portraying value proposition of protection from increase of tariff contracted on enrollment date for 4yr

Legal Brief Facilitator, Freelance, Hyderabad, India 08/2018 - 02/2019

Facilitated legal briefs in constitutional, corporate and civil domains, assisted senior lawyers in preparation of trials, filing of plaints and appeals; researched applicable laws and precedent cases, presented & discussed briefs

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