Financial Analyst
Resume:
Amanda M. Ferron
** ********* **. ***********, ** 01107
*******@*******.***
CAREER SUMMARY:
Successful business leader with expertise in financial and data analysis, budgeting and forecasting, supervision and coaching. Over 25 years of experience in the telecommunications industry, combining strong analytical skills with business acumen to successfully contribute to the organization’s operational goals. Proven history of process improvement and meaningful data analysis. Computer literate in multiple software applications. Excellent cross-functional business partner.
EXPERIENCE:
Serco/BTP Systems, Ludlow, MA 2016- current
Financial Analyst/Project Control Specialist
-Track project costs against allocated funding/forecast/budget; provide meaningful financial and data analysis to management.
-Complete AP functions; produce and distribute daily/weekly/monthly/Ad hoc management and financial reports.
-Calculate month-end WIP for close transactions; calculate and process month-end prepaid adjustments.
-Liaison with Contract Project Setup on new project input in financial system.
Comcast, Enfield/Berlin, CT 1983-2016
Finance Supervisor
-Meet or exceed KPI metrics by leading and coaching eleven finance representatives.
-Influence business direction through monthly financial and subscriber reporting accuracy.
-Meet divisional and regional budget goals through forecast and budget preparation and submission.
-Achieve departmental goals via successful completion of performance management and staffing functions.
Financial Analyst
-Drive technical cost center achievements via preparation of monthly and ad hoc income statement and operational reporting.
-Meet divisional and regional budget goals through forecast and budget preparation and submission.
-Ensure accuracy of expenses for each monthly accounting period, including accrual submissions.
-Improve operational efficiencies via preparation and communication of monthly income statement variance explanations.
Collections Supervisor
-Lead and coach 12 collections phone and operations representatives, meeting or exceeding all KPI metrics.
-Manage monthly expense accrual submissions.
-Report on monthly P&L variance explanations; provide ad hoc financial reporting on Collections expenses.
-Successfully complete all departmental performance management and staffing functions attaining budget objectives.
-Collaborate with manager to enhance and improve Collections processes.
-Ensure internal and external customer satisfaction in the role of departmental SME for cross-functional partnerships and projects.
Collections Team Lead
-Perform all functions of the collections supervisor (above), excluding the performance management and staffing process.
Operations Supervisor/Data Coordinator
-Lead, coach and complete performance management functions for eight operations representatives with duties including data entry, cash controls and bank account reconciliations.
-Manage billing system database changes for Western New England region.
-Liaison with corporate, regional and local offices on customer billing and system reporting issues.
Regional Data Coordinator
-Ensure billing system accuracy by managing system database for subscriber base of 200,000, including interface with national database vendor.
EDUCATION:
Elms College, Chicopee, MA
Bachelor of Arts in Accounting and Management (2005)
TECHNICAL SKILLS:
MS Excel (including V-lookups, If statements, Pivot tables, charts); MS Office; Avaya; Cognos; Essbase; Hyperion; Costpoint; Smartdata; ProVision; PM Reports; WAWF; Quickbooks; CSG
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