Customer Service Care

Objective

A challenging position in Patient Care with career growth in Geriatric care within a home, Assisted Living or Hospital environment.

Experience

Caring Heart Home Care, Detroit, MI

August 2007 – April 2019

Assisted patient(s)with daily living needs including personal hygiene, dressing, turning positions, and transferring from chairs to bed.

Oversaw patient schedule consisting of exercise routines, doctor appointments, medication intake, and family visits.

Performed housekeeping duties including cleaning and meal preparation

Followed care plan, home regulations, and ensured safety practices were consistently implemented

Provided emotional and physical support to patient(s)

Education

Redford High School, Detroit, MI

Diploma 1982

Skills

Twenty- five years’ customer service experience

Ability to work independently and/or a team environment. Excellent oral and written communication skills, Ability to manage multiple tasks and projects,

Ability to lift, bend, stoop, crouch, or knee

Answer/make telephone calls

References

Available upon request.

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