VIVEK PATHANIA
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1. Worked as a Store Manager for RAYMONDS APPAREL LTD (PARK AVENUE) from November 2015 to October 2018.
Responsibilities
Handled a store of 1800sqft an average sale of 25-30 lakhs with manpower of 10 team members..
Responsible for overseeing the Entire Store Operations.
Responsible for store staff Recruiting, training, Coaching, orienting and motivating employees.
Managed merchandise levels and store appearance Visual Display Arrangement.
Created and maintained team relationships.
Directed all activities required to achieve store sales, targets, goals.
Proper process of inward & outward of stock.
Following up with the transportation department and company.
Responsibility for Security and Cleanliness of the store.
Ensure efficient handling of customers and maintaining high service standards.
Maintaining the ambience of the store as per the company standards. 2. Worked as a Store Manager for VF BRANDS (WRANGLER) CHANDIGARH from 2013 - 2015 Responsibilities
Handling complete retail store operations and store sales and customer Services.
Maintains a Database of Potential Customers and initiates regular follow up.
Gathering customer feedback and acting on it and reporting to Head Office on weekly basis.
Ensuring zero complaint position on Daily Basis.
Managing the Inventory of the store.
Responsible for Profit & Loss of the Store.
Responsible for Internal Audit of Stock Movement.
Coordination with warehouse Department.
Responsible for Accounting, cash handling & Daily Bank Deposits.
Responsible for the discipline, training and motivation of sales team.
Preparation of Documents like Stock Registers, Petty Cash Registers, Cashbook, Goods inward
/outward.
3. Worked as a store manager for LEVIS STRAUSS AND CO. KAROL BAGH DELHI from 2011-2013. Responsibilities
Training and Development of Sales Team.
Managing sales team and monitoring their performance relating to Sales and targets.
Team Management.
Provide direction, motivation and training to sales team for ensuring optimum performance.
Responsible for recruiting, mentoring & training front line Sales Executive.
Stock Reconciliation.
Billings Customer Handling Accounts, Inventory Management.
Complaint handling.
4. Worked as Senior fashion Assistant for ARVIND BRANDS (Arrow) Chandigarh from 2008-2011. KEY SKILLS
Flexibility in adapting to a new environment & learning things fast.
Organizational skills and customer service orientation.
Tolerant and flexible to different situations.
Determination.
Good at building rapport with people.
EDUCATION
Chandigarh Institute of Hotel Management 2002.
Graduation from Himachal pradesh University 2004-2007.
Computer Basics.
Personal details
Fathers Name: SH. Devinder Singh Pathania
Date of Birth: 16-01-1984
Sex/Marital Status/Nationality: Male/Married/Indian Languages Known: English,Hindi,Punjabi
Permanent Address: # 257 Dashmesh Nagar Naya Gaon Disst. Mohali Punjab