Social Media, Customer Service, content writer, blogger

TOLUWASE DANIEL BALOGUN

Address: House *, Church street, Bammeke, Egbeda, Lagos State.

Tel: +234**********, +239*********

E-mail: ************@*****.***

OBJECTIVE

To gain maximum-level experience where creative initiative, ideas, and a genuine enthusiasm would allow me to progress.

RELEVANT EXPERIENCE

OCTOBER 2018 till 5 September 2019 - The Customer Focused Company

Admin, Brand Reputation and Special Project Officer

Provide day to day administrative and logistics assistance and support

Contribute to the development and implementation of training curricula and strategies

Participate in budget preparation and in ensuring spends and forecast are in line with plans.

Ensure that reliable communications/information management facilities are established and maintained.

Manage the social media portal to ensure service delivery issues are captured and resolved, create a regular publishing schedule, build and deploy social media content in a timely manner, and promote content through social media advertising.

Supervise projects to guarantee all contents are publication-ready, and monitor Calendar for events/trainings

Create email marketing campaigns

Perform basic financial roles such as Issuance of receipt and invoice, keeping expense record, etc.

March 2018 till October 2018 - Burema Nigeria Limited

Admin Officer

Customer Service Officer

January 17 till October 2017 - Sweet FM (107.1)

News producer

Radio presenter

On air Sports analyst

April till October 2017- NYSC Ogun State.

Corps Editor, 2016 Batch B end of service year magazine.

Editorial and Publicity CDS President.

Orientation Broadcasting Service (OBS) coordinator.

May 2017 - National Orientation Agency

Assessment Corps officer for N-power verification exercise

June-September 2015, Daily Trust Newspaper Headquarter, Utako Abuja.

City News Reporter

CERTIFICATE/AWARD/MEDAL

The global leader in Customer Service- Service Quality Institute's certificate for "Leading Empowered Teams for Service Quality" workshop.

BFO Certificate for contribution during "Leading Empowered Teams for Service Quality" workshop.

Best Writer Award, 2015/2016 session, Mass communication, KWASU.

Most Notable CDS President, 2016 Batch B, NYSC Ogun State.

Football Silver Medal, 2017 NYSC Ogun, Inter-CDS football competition.

Football Gold Medal, 2016 KWASU Inter Collegiate Sports Competition.

SKILLS:

Teamwork: enjoy working in both team environments and independently

Communication skills: expressing critical opinions in writings and seminars.

Creativity: Writing Articles, Proposals, Scripts.

Problem solving: involvement in complex, low-budget projects, with time constraints.

Fast and Proficient IT: Microsoft word, excel, power point, publisher.

Dependability: handled many sensitive issues at Daily Trust.

EDUCATION:

B.Sc. Mass communication, 2016 Kwara State University (KWASU)

S.S.C.E. 2011 ECWA Secondary School, Fadan Karshi, Kaduna State.

First School Leaving Certificate, 2005 St Vincent Nursery and Primary School, Ilorin, Kwara State.

INTERESTS AND ACTIVITIES:

Journalism: reading a broad range of publications (local and national) for the latest news and criticism

Reading & Writing: critical reading and creative writing of articles

New Media: researching and surfing on the internet, as well as blogging

Literature: continue to pursue this interest by reading a diverse range of texts

Music: listening to many different genres of music

Television: watching intelligent movies, documentaries and football

Thinking: think on how to improve what I do.

OTHER INFORMATION:

I am a freelance writer and as well a Blogger

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