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Assistant Customer Service

Location:
Metairie, LA
Posted:
September 10, 2019

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Resume:

Summary Statement

I have multiple years of experience in livestock farm management and estate management/maintenance, as well as experience in the area of quality control/quality assurance, environmental research and environmental management/protection. I also have worked in the fields of construction, material fabrication, office administration, sales and customer service. And while I am most familiar with the governmental procedures, I am also familiar with consumer sales. I am also working with Louisiana Workforce Rehabilitation For citizens with disabilities. To confirm please contact Kimberly Pearce 225-***-****

CITIZENSHIP: United States of America

Very com

EXPERIENCE

UNEMPLOYED - Slaughter, LA 12/16-Present

Personal Cattle Farm – Domestic Caretaker – Estate Maintenance

Pl

MARINE AND INDUSTRIAL INSULATION – Ethel, LA 10/15-12/16

Labor/Fabrication

-DProduced Insulation Blankets mandated for use in Barge Engine Rooms.

225-***-****

UNEMPLOYED - Slaughter, LA 06/15-09/15

Personal Cattle Farm and Estate Maintenance

HABITAT RESTORE – Baton Rouge, LA 07/12-05/15

Inventory Management, Sales Floor Assistant, Assistant Cashier

-Process and price incoming merchandise/inventory for sales floor display

-Provide customer service as required

-Locate merchandize, answer inquiries from customers and other staff about merchandise

-Train volunteers on store tasks, store goals and store procedures.

-Work with volunteers to complete assigned tasks

-Provide computer word processing and internet searches as needed

-Assist primary cashier backup assistance

-George Josephe 225-***-**** (4301 Airline Hwy 70805)

UNEMPLOYED - Slaughter, LA 02/11 – 07/12

Personal Farm Help and Domestic Work

-Duties include maintaining health and wellbeing of livestock and properties under my care.

-Utilize general farming procedures and practices to raise livestock.

-Protecting lands, waters and wildlife from degradation and contamination.

-Building and repairing fence and other immovable structures.

-Maintain home and farm records and financial forecast

-Maintain animals' condition through the use of proper monitoring and protection of livestock.

-Prepare and maintain records, as well as planning and implementing measures for expansion.

-Utilize skills as independent problem solver, animal disease symptoms diagnoses and treatment, knowledge of environmental ecology as it relates to land use and preservation.

SHAWINDUSTRIES - Addis, LA 11/08 – 02/11

Quality Control-Quality Assurance - Steel Fabrication

-Duties as the Material Receiving Specialist for the MOX, included material receiving, document control and administrative assistance.

-Responsible for verifying accuracy and quality of incoming MOX Shaw/Areva Nuclear Project (MOX) materials utilizing guidelines from the Nuclear Regulatory Agency and Department of Energy to assure materials meet pre-determined requirements.

-Responsible for confirming accuracy of vendor documentation for MOX Project.

-Responsible for document control and maintaining material traceability of steel purchased for the MOX Project utilizing MS Word and MS Excel.

-Work with MOX Project inspectors to facilitate their quality control inspections.

-Assist in other clerical duties in other departments as workload requires.

-Detected and solved problems as they related to MOX receiving.

-Train personnel in receiving and document control as it relates to MOX.

-Utilize measuring instruments and visual inspection to insure the dimensional accuracy and quality of structural steel as it is milled through the shop.

-Contact Mark Fabre 225-***-****

JETT’S FOOD MART- Zachary, LA 07/07 – 01/08

Cashier

-Provided conscientious customer service with goal of return business.

-Supervised and trained new cashiers on register use and other transactions.

-Set an example for new cashiers in the area of customer relations

-Trained employees on customer service, proper conduct and store procedures.

-Insured accuracy of paperwork and shift balance.

-Maintained store in a clean and orderly manner during shift.

LIVESTOCK FARM MANAGEMENT - Slaughter, LA 08/06 – 07/07

Livestock Farming

-Utilized general farming procedures and practices to raise livestock.

-Maintained animals’ condition through the use of proper monitoring and protection of livestock.

-Prepared and maintained records, as well as planned and implemented measures for expansion.

-Familiar with animal disease symptoms, use of different treatment methods.

-Practiced various farming techniques and agronomic practices.

-Applied knowledge of environmental ecology as it relates to land use and preservation.

LOUISIANA STATE UNIVERSITY - Baton Rouge, LA 08/03 – 08/06

Research Assistant

-Assisted principle investigator with the Cole Gully-319-ResearchProject

-Evaluated the water quality from rice, rice/crawfish, soybean and idle fields through the collection of edge of field runoff.

-Collected water, maintained and set up ISCO machine and correlated computer data input.

Research Assistant

-Duties involved data collection, monitoring weather conditions and forecasts, weekly site visits, water sample collections.

-Was the onsite LSU representative communicating directly with the property owners.

-Responsible for tracking all samples from collection to testing laboratory

-Handled computer and database entry using MS Excel/Word and Access. Also performed computer data input, correlation and data analyze using SAS.

-Assisted principle investigator in other project management duties as requested.

-Dr. Lewis Gaston - 225-***-****

LOUISIANA STATE UNIVERSITY - Baton Rouge, LA in require 07/02 – 07/03

Extension Assistant

-Worked with the Louisiana Master Farmer Program staff to develop and implement this statewide educational program.

-Developed and updated teaching curriculum.

-Expanded and maintained Louisiana Master Farmer web-page.

-Coordinated program logistics and maintained Participant’s records.

-Disseminated information as necessary to participants.

-Was responsible for program quality assurance.

-Worked with Program development team and performed program presentation

-Responsible public relations and outreach

-Additional skill utilized: ArcView, GIS, ATLAS, Front Page.

- 225-***-****

LOUISIANA STATE UNIVERSITY - Baton Rouge, LA 12/00 – 07/03

Extension Assistant – (Research)

-Assisted the principle investigator with Calcasieu Reforestation-319 -Research Project to evaluate effects to water quality, soil benefits and pinetree seedling growth from the application of industry waste lime, (a by-product of the wood processing industry), in the Calcasieu River Basin.

-Duties involved assistance with project layout, communication with landowners and local individuals, water and soil collection, ISCO machine setup, programming and maintenance.

-Duties also involved monitoring the local weather conditions and conducting site visits to collect data and water samples.

-Responsible for tracking all samples from collection through to final laboratory report; maintaining all records of activities, logs and other reports.

-Handled all computer and database entry required - programs used MS Excel/Word and Access and SAS. Also performed computer data input correlation and data analyze.

-Dr. Rod Hendrix - 225-***-****

LOUISIANA STATE UNIVERSITY - Baton Rouge, LA 01/00 – 08/00

Graduate Assistant

-Assisted in the FFA office staff with various events and activities.

-Responsible for developing and maintaining Access databases.

-Used communication skills to increase program awareness statewide.

-Conducted promotional activities through the use of the public media.

-Trained student volunteers in requirements of job and performance of duties.

-Dept. of Vocational Education

UNITED STATES DEPARTMENT OF AGRICULTURE

NATIONAL RESOURCE CONSERVATION SERVICE 01/92 – 10/99

District Conservationist

-Administered policies and procedures of the “United States Department of Agriculture” to realize natural resource conservation measures on private lands.

-Assisted landowners and operators remain in compliance with various mandates and regulations as outlined in the Food Security Act Farm Bill and 319-Programs through conservation

-plan development, “Highly Erodible Land” and “Wetlands” determinations and conservation plan implementation and volunteer awareness.

-Assisted non-program landowners and operators understand the benefits and significance of such federal mandates as the Clean Water Act, Food Security Act, Endangered Species Act and Conservation Reserve Program.

-Worked closely with local governmental agencies and other USDA departments to develop outreach programs to educate landowners in the need for natural resource conservation.

-Assisted District Conservationist and Conservation District Supervisors, administer Louisiana and Alabama Cost Share Programs and Stewardship Incentives Program.

-Utilized USDA engineered practices to assist individuals in applying natural resource protection on their lands. Conservation practices included layout, design, and installation of terrace systems, waterways, and underground outlets; Critical Area Plantings; Wildlife Habitat Development; Buffer Strip Cropping System; Ponds; Water and Sediment Control Systems and Poultry Operations Systems.

-Entered conservation plans into computer database and conducted follow-up with the land operators to discuss, interpret and confirm conservation measures necessary to control soil erosion, improve water quality, maintain compliance with USDA programs etc.

-Participated in yearly program audits, for compliance and program administration.

-Responsible for consumer outreach. To educate others about the importance of environmental preservation.

-Worked with USDA-Plant Materials Specialist-(LA) on various programs and projects and assisted with computer-based research, development of Access & Excel databases, and related correspondence.

Education:

LOUISIANA STATE UNIVERSITY, Baton Rouge, LA May 2006

Masters Degree – Agronomy/Vocational Education

Agronomy, Soils, Education, Workforce Development, Statistics

LOUISIANA STATE UNIVERSITY Baton Rouge, LA

Bachelor of Science Degree, Agriculture/Aquaculture – May 1991

Studies included: Microbiology, Zoology, Aquaculture, Wildlife, Botany,

Ecology, Environmental Science, Accounting

UNITED STATES DEPARTMENT OF AGRICULTURE Auburn, AL

Completed training in Conservation New Employees, Managing for

Excellence II –III, FOCS, Cultural Resources, Cultural Diversity,

COE Wetland Training.

Licensure: State of Louisiana License for Pesticide Use & Application

Certifications: Certified Crop Advisor (expired)



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