MELVIN.V.ALPHONSO

Current Address:block **,av *,street12,bldg201,

Salmiya Kuwait

adabd4@r.postjobfree.com

+965- 94708756

Career Objectives:

To work in an organization operating in a challenging and competitive environment that will provide me an excellent opportunity where would like to manage innovations and creative thinking to come out with cost effective customer orientated solutions, My professional experience in India and now in middle east would further help me to intermingle with diverse culture.

ACHIEVEMENT

Hotel management Appretince(Hotel Oberoi-IND)

Employee of MONTH/YEAR-(Hotel Oberoi-Ind/Hotel Hilton-Dubai)

Hotel Hilton-Bright Ideas(Hotel Hilton-Dubai)

Certificate of Appreation-Starbucks/Second Cup-Kuwait

Instore Learning,S.S.W,S.S.T.P,R.M.T.P.,Coffee Master-Starbucks-KUWAIT.

KEY SKILLS;

Honest and committed professional

Ability to handle tasks independently

Flexibility to work on varied time zones and times lines.

Eagerness to learn

Generates sales and profits

DELIVERS COMPANY AND HEALTH SAFTY STANDARDS

Yoza- Kuwait(Restaurant Manager ) –(June-2018-till date)

Duties & Responsibilities;

Operation of the stores,kitchen,training and H.r.

Scheduling and trainings of staff in operations(F.OH/B.OH)

Reporting directly issue to owner

In store monthly & yearly inventory

Stock control & promoting our brand

Ensuring smooth operations

Toss and Wrap- Kuwait(Manager ) –(June-2017-June 2018

Duties & Responsibilities;

Operation of the stores,kitchen,training and H.r.

Scheduling and trainings of staff in operations(F.OH/B.OH)

Reporting directly issue to owner

In store monthly & yearly inventory

Stock control & promoting our brand

Ensuring smooth operations

Ryoog- Kuwait(Operation,trainings,H.r) –(June-2015 date- May 2017)

Duties & Responsibilities;

Operation of the stores,kitchen,training and H.r.

Scheduling and trainings of staff in operations(F.OH/B.OH)

Reporting directly issue to owner

In store monthly & yearly inventory

Stock control & promoting our brand

Ensuring smooth operations

Second Cup Coffee shop –Kuwait(Store Manager)(Feb-2013-May-2016)

Duties & Responsibilities;

As the capacity of “Store Manager’’ taking care of all F&B.

Negotiate arrangement with guests and execute

Work in association with the sales & marketing department.

Guest profiles, effect of new competition outlets etc.

Motivate employees to work as a team, to ensure that food and service meet appropriate standards.

Ensuring smooth operation.

Starbucks Coffee shop –Kuwait(Store In Charge)(OCT-2005-JAN-2013

Duties & Responsibilities;

As the capacity of “Store In Charge’’ taking care of all F&B.

Negotiate arrangement with guests and execute

Work in association with the sales & marketing department.

Guest profiles, effect of new competition outlets etc.

Motivate employees to work as a team, to ensure that food and service meet appropriate standards.

Ensuring smooth operation.

Ceasars/Dallayou –Kuwait(Restaurant Manager )(OCT-2001-Sept-2005

Duties & Responsibilities;

As the capacity of “Restaurant Manager’’ taking care of all F&B.

Negotiate arrangement with guests and execute

Work in association with the sales & marketing department.

Guest profiles, effect of new competition outlets etc.

Work with chef on menu planning and pricing

Motivate employees to work as a team, to ensure that food and service meet appropriate standards.

Ensuring smooth operation.

Dallayou/Palms Hotel –Kuwait(Supervisor/Restaurant Manager)(Feb-1998-Sept-2001)

Duties & Responsibilities;

As the capacity of “Restaurant Manager’’ taking care of all F&B.

Negotiate arrangement with guests and execute

Work in association with the sales & marketing department.

Guest profiles, effect of new competition outlets etc.

Work with chef on menu planning and pricing

Motivate employees to work as a team, to ensure that food and service meet appropriate standards.

Ensuring smooth operation

Bayan Palace- Kuwait(Sr Captain) –(Oct-1997-Dec-1997)

Duties & Responsibilities;

As Sr.Captain arraning section for Captain to arrange --waiters for service

Perparation of all mis-en-place before service

Reporting directly to Restaurant Manager

In store supervision

Stock control inventory

Ensuring smooth operations in absence of Restaurant Manager.

Hotel Hilton- Dubai(Captain) –(Aug-1993-Sept-1997)

Duties & Responsibilities;

As Captain arraning section for waiters for service

Perparation of all mis-en-place before service

Reporting directly to Sr Captain/Restaurant Manager

In store supervision

Stock control inventory

Work for fine dinning restaurant in – World Trade Center-Dubai Hilton.

Ensuring smooth operations in absence of Sr.Captain

Hotel Oberoi- India(Captain) –(June-1990-July-1993)

Duties & Responsibilities;

As Captain arraning section for waiters for service

Perparation of all mis-en-place before service

Reporting directly to Sr Captain/Restaurant Manager

In store supervision

Stock control inventory

Super Seller Services- India(godrej Company-India) –(April-1989-June-1993)

Duties & Responsibilities;

As Sales Executive/Sales Co-ordinater for customer service to high standards

Outdoor Sales manually to all customers

Reporting directly to Sales Manager/Partners

In store sales as Cashier cum sales Representive

Stock control inventory/Instore suggestive sales to all customers.

Job Responsibilities

Deputizing for the Ops Manager/Owner, supporting and overseeing shop openings.

Overseeing the recruitment of new sales and retail staff.

Responsible for training and induction programmers for new staff members.

Day to day running and operating of stores.

Ensuring a consistently high standard of presentation in all branches.

Working closely with visual merchandisers.

Maintaining accurate records of all pricing, sales, and activity reports.

Controlling shrinkage, wages, write-off, cash control and store expenditure.

Marketed the company by organizing fashion shows and special promotional even

EDUCATION;

Maharastra Collage of Arts,Science&Commerce--Science faculty,

HOTEL MANAGEMENT F&B-Hotel Oberoi-India

UNIVERSITY (Mumbai)

TECHNICAL SKILLS;

MICROS, CASHIERING SYSTEM,

OMAGA CASHIERING SYSTEM

WINDOWS,MS-WORD & EXCEL

PERSONAL INFORMATION;

Fathers’ Name : Mr.Richard Alphonso

Date of birth : 30th June 1970

Place of birth : Mumbai, India

Marital Status : Married

Religion : Roman Catholic

Gender : Male

Nationality :Indian

Passport Number: J 5543970

Place of Issue passport : Kuwait

Date of Issue :11/5/2011

Date of Expiry:10/5/2021

Language spoken: English & Hindi

Presently was working in Yoza Kuwait as a Restaurant Manager

PERSONALITY TRAITS:

Confident, friendly, hard working and adaptable to any environment

If given a chance I would give my best to my abilities for the growth of your organizations.

Thank you.

MELVIN VALENTINE ALPHONSO.

Residence: (965-********

Cell number: (965-********

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