Manager Sales
Resume:
MELVIN.V.ALPHONSO
Current Address:block **,av *,street12,bldg201,
Salmiya Kuwait
*****************@*****.***
+965- 94708756
Career Objectives:
To work in an organization operating in a challenging and competitive environment that will provide me an excellent opportunity where would like to manage innovations and creative thinking to come out with cost effective customer orientated solutions, My professional experience in India and now in middle east would further help me to intermingle with diverse culture.
ACHIEVEMENT
Hotel management Appretince(Hotel Oberoi-IND)
Employee of MONTH/YEAR-(Hotel Oberoi-Ind/Hotel Hilton-Dubai)
Hotel Hilton-Bright Ideas(Hotel Hilton-Dubai)
Certificate of Appreation-Starbucks/Second Cup-Kuwait
Instore Learning,S.S.W,S.S.T.P,R.M.T.P.,Coffee Master-Starbucks-KUWAIT.
KEY SKILLS;
Honest and committed professional
Ability to handle tasks independently
Flexibility to work on varied time zones and times lines.
Eagerness to learn
Generates sales and profits
DELIVERS COMPANY AND HEALTH SAFTY STANDARDS
Yoza- Kuwait(Restaurant Manager ) –(June-2018-till date)
Duties & Responsibilities;
Operation of the stores,kitchen,training and H.r.
Scheduling and trainings of staff in operations(F.OH/B.OH)
Reporting directly issue to owner
In store monthly & yearly inventory
Stock control & promoting our brand
Ensuring smooth operations
Toss and Wrap- Kuwait(Manager ) –(June-2017-June 2018
Duties & Responsibilities;
Operation of the stores,kitchen,training and H.r.
Scheduling and trainings of staff in operations(F.OH/B.OH)
Reporting directly issue to owner
In store monthly & yearly inventory
Stock control & promoting our brand
Ensuring smooth operations
Ryoog- Kuwait(Operation,trainings,H.r) –(June-2015 date- May 2017)
Duties & Responsibilities;
Operation of the stores,kitchen,training and H.r.
Scheduling and trainings of staff in operations(F.OH/B.OH)
Reporting directly issue to owner
In store monthly & yearly inventory
Stock control & promoting our brand
Ensuring smooth operations
Second Cup Coffee shop –Kuwait(Store Manager)(Feb-2013-May-2016)
Duties & Responsibilities;
As the capacity of “Store Manager’’ taking care of all F&B.
Negotiate arrangement with guests and execute
Work in association with the sales & marketing department.
Guest profiles, effect of new competition outlets etc.
Motivate employees to work as a team, to ensure that food and service meet appropriate standards.
Ensuring smooth operation.
Starbucks Coffee shop –Kuwait(Store In Charge)(OCT-2005-JAN-2013
Duties & Responsibilities;
As the capacity of “Store In Charge’’ taking care of all F&B.
Negotiate arrangement with guests and execute
Work in association with the sales & marketing department.
Guest profiles, effect of new competition outlets etc.
Motivate employees to work as a team, to ensure that food and service meet appropriate standards.
Ensuring smooth operation.
Ceasars/Dallayou –Kuwait(Restaurant Manager )(OCT-2001-Sept-2005
Duties & Responsibilities;
As the capacity of “Restaurant Manager’’ taking care of all F&B.
Negotiate arrangement with guests and execute
Work in association with the sales & marketing department.
Guest profiles, effect of new competition outlets etc.
Work with chef on menu planning and pricing
Motivate employees to work as a team, to ensure that food and service meet appropriate standards.
Ensuring smooth operation.
Dallayou/Palms Hotel –Kuwait(Supervisor/Restaurant Manager)(Feb-1998-Sept-2001)
Duties & Responsibilities;
As the capacity of “Restaurant Manager’’ taking care of all F&B.
Negotiate arrangement with guests and execute
Work in association with the sales & marketing department.
Guest profiles, effect of new competition outlets etc.
Work with chef on menu planning and pricing
Motivate employees to work as a team, to ensure that food and service meet appropriate standards.
Ensuring smooth operation
Bayan Palace- Kuwait(Sr Captain) –(Oct-1997-Dec-1997)
Duties & Responsibilities;
As Sr.Captain arraning section for Captain to arrange --waiters for service
Perparation of all mis-en-place before service
Reporting directly to Restaurant Manager
In store supervision
Stock control inventory
Ensuring smooth operations in absence of Restaurant Manager.
Hotel Hilton- Dubai(Captain) –(Aug-1993-Sept-1997)
Duties & Responsibilities;
As Captain arraning section for waiters for service
Perparation of all mis-en-place before service
Reporting directly to Sr Captain/Restaurant Manager
In store supervision
Stock control inventory
Work for fine dinning restaurant in – World Trade Center-Dubai Hilton.
Ensuring smooth operations in absence of Sr.Captain
Hotel Oberoi- India(Captain) –(June-1990-July-1993)
Duties & Responsibilities;
As Captain arraning section for waiters for service
Perparation of all mis-en-place before service
Reporting directly to Sr Captain/Restaurant Manager
In store supervision
Stock control inventory
Super Seller Services- India(godrej Company-India) –(April-1989-June-1993)
Duties & Responsibilities;
As Sales Executive/Sales Co-ordinater for customer service to high standards
Outdoor Sales manually to all customers
Reporting directly to Sales Manager/Partners
In store sales as Cashier cum sales Representive
Stock control inventory/Instore suggestive sales to all customers.
Job Responsibilities
Deputizing for the Ops Manager/Owner, supporting and overseeing shop openings.
Overseeing the recruitment of new sales and retail staff.
Responsible for training and induction programmers for new staff members.
Day to day running and operating of stores.
Ensuring a consistently high standard of presentation in all branches.
Working closely with visual merchandisers.
Maintaining accurate records of all pricing, sales, and activity reports.
Controlling shrinkage, wages, write-off, cash control and store expenditure.
Marketed the company by organizing fashion shows and special promotional even
EDUCATION;
Maharastra Collage of Arts,Science&Commerce--Science faculty,
HOTEL MANAGEMENT F&B-Hotel Oberoi-India
UNIVERSITY (Mumbai)
TECHNICAL SKILLS;
MICROS, CASHIERING SYSTEM,
OMAGA CASHIERING SYSTEM
WINDOWS,MS-WORD & EXCEL
PERSONAL INFORMATION;
Fathers’ Name : Mr.Richard Alphonso
Date of birth : 30th June 1970
Place of birth : Mumbai, India
Marital Status : Married
Religion : Roman Catholic
Gender : Male
Nationality :Indian
Passport Number: J 5543970
Place of Issue passport : Kuwait
Date of Issue :11/5/2011
Date of Expiry:10/5/2021
Language spoken: English & Hindi
Presently was working in Yoza Kuwait as a Restaurant Manager
PERSONALITY TRAITS:
Confident, friendly, hard working and adaptable to any environment
If given a chance I would give my best to my abilities for the growth of your organizations.
Thank you.
MELVIN VALENTINE ALPHONSO.
Residence: (965-********
Cell number: (965-********
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