SHANNON MOORE
812-***-**** ************@*****.***
Summary:
Senior Project Manager with 20 years of experience in supply chain management, design, manufacturing, installation, and inventory management; and a strong background in global corporate training. Proven performance at generating revenue, cost savings and completing projects on-time and on budget. Known as “The Cleaner” for turning low revenue, troubled accounts into loyal, high revenue clients.
Skills:
Project Management Software ERP Systems Documentation Process Engineering Corporate Training Microsoft Office Design and Development Value Engineering
Experience
Project Manager May 2009 - Present
idX Corporation Jeffersonville, IN
Work with China vendors for production leadtimes, pricing, and shipping methods.
Track import shipments with carriers and monitor port conditions and determine land transit options to meet timelines for production and customer deliveries
Communicate pipeline status to customers, providing options for transit that align with their project deadlines
Increased project base from $250K to $7.3MM with net margin of 41% by providing excellent customer service and utilizing basic project management skills
Implemented parameter-based standards that improved production quality by 37% and lowered costs by 43%, giving both production and quality min/max scale of expectations
Started best practice FIFO that increased inventory turns by 29% and decreased overall inventory loss by 31%
Decreased SMOI (slow moving, obsolete inventory) by 62%, increasing inventory sales by 40%
Standardized packaging plans that decreased costs and maximized container space for an overall savings of 52%, utilizing total production to leverage packaging negotiations
Implemented dock audit process that confirmed pulled inventory matched the customer order, photos of shipment in staging lane and on container. This provided the shipping team with documented successes of 91% and increased vendor accountability by 75%
Responsible for continuous value engineering of product resulting in an annual cost savings goal of $150K, whether the suggestion is material change, engineering change, price negotiation for raw materials, production change (i.e. assembly line versus bench build)
Created and instructed project management and systems training for global group, including China location
Secured customer relationships by providing an integrity driven service, ensuring project transparency
Became the “Go-to” for conflict resolution, process improvement, customer satisfaction, and corporate training due to proven leadership skills
Project Buyer/Manager October 2006 - October 2008
Valeo Seymour, IN
Sourced domestic and import components for automotive lighting design/production
Ensured project timelines were met to meet client JIT manufacturing
Performed QA on incoming components and out-going FG units
Completed and reviewed all CAPA and SCAR reports
Investigated FFR (field failure requests)
Conducted weekly project meetings reporting resource and milestone success or shortfalls
Negotiated contracts and pricing with vendor base
Project Manager August 2002 - October 2006
UPS Logistics Tech Ctr Louisville, KY
Managed annual revenue of $14MM in technology repair projects for Intermec, Quantum, HP, and Toshiba
Developed project lifecycle (damaged unit notification – new unit sent to end user –
damaged unit received and repaired – on hand inventory adjusted to show refurb unit available)
Created inventory pipeline that showed all parties the state of inventory in real time
Held vendors (domestic and import) and customer accountable for component supplies
Received “Best Vendor” award from 2003 thru 2006 from Quantum
Support Services/Sr Project Manager November1996 – May 2002
Teletron Bloomington, IN
Secured customer base long term contracts for a $10MM annual revenue
Implemented Teletron University, establishing course curriculum and methodology
Became first TU instructor with classes for both employees and clients
Co-created Support Services program for clients with long-term consulting needs
Served as Counsel Representative for systems implementation
Managed a department of (15) high level analysts and (6) project managers
Certifications:
Microsoft Certifications: Excel, Word, MS Project, MS PowerPoint
Customer Relations Certification
Epicor Certified
Vendor Negotiation Certification
Leadership Certification
Diversity in the Workplace Certification