Front Desk Office

Gail Brown

*** **. ***** *****, ********, NY, ***38

Phone: 917-***-**** Email: **********@*****.***

SUMMARY

Dedicated, reliable receptionist who thrives in a fast-paced, challenging environment

Skilled at answering a high volume of calls while handling guests’ inquires

Excellent interpersonal, communication, and team building skills

Strong ability to analyze information and problem-solve HIGHLIGHTS

Disciplined employee with a positive and strong work ethic

Excellent time management skills

Expert handling of multi-line phone system

Well-versed in coordinating with vendors

Experience using computer programs such as Microsoft Word, Outlook, Excel and Prolaw EXPERIENCE

OMNI AGENCY, Brooklyn, NY March 2019-Present

Insurance Company-Receptionist

Manage CEO and Executive team Office Conference Room Calendars

Field and direct all incoming calls and schedule zoom conference room meeting

Clerical and administrative duties, including invoicing, and vendor coordination

Received, sorted and delivered incoming mail, FedEx and UPS and packages

Maintain organized storage area for ease of access and requisitioning of office supplies

Ensure a professional work environment by providing support to Omni members WENIG SALTIEL LLP, Brooklyn, NY

Law Frim-Receptionist January 2011- October 2018

Greeted guests as they arrived and answered inquiries in a polite,professional manner

Answered all incoming calls on a multi-line switchboard in a timely manner

Scheduled conference calls and conference room booking

Processed client intake appointments and paperwork and collected consultation fees

Entered appointment into law firm’s management software,Prolaw

Received, sorted and delivered incoming mail, FedEx and UPS and packages

Helped coordinate office events and ordering of supplies; schedule vendor appointments BALLIN STOLL BADER & NADLER, P.C., New York, NY

Law Firm-Receptionist August 2001- September 2008

Welcoming all guest and clients in a courteous manner

Screened all calls and took message when appropriate

Received, sorted and delivered incoming mail, FedEx and UPS and packages

Maintained front desk and reception area in a neat and organized fashion

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