Grass Valley, CA **949-9023
Personable and responsible with 15 years of customer service experience.
Solid team player with upbeat, positive attitude. Dedicated and motivated to
maintain customer satisfaction and contribute to company success.
Strong Organizational skills
Energetic work attitude
Large cash/check deposits expert
Active listening skills
Sharp problem solver
Customer service expert
Rapport Building with clients
Set up organization systems to create a more efficient office flow.
Assisted in the managing of company’s database and verified, edited and modified client information.
August 2016 Byers Enterprises Grass Valley, CA
To Admin. Assistant/Communications Liaison
March 2019 I was responsible for keeping the lines of communications open and building a rapport with all clients during the scheduling & installation phase of the clients gutter Installation. Maintained all records pertaining to the clients file.
I also held a key for the main gate and office.
May 2007 Z.A.P. Manufacturing, Inc Grass Valley, CA
To Admin. Assistant/Customer Service Representative/Support
August 2016 I provided product assistance for the customers that we served. Prepared and
sold a broad range of customized merchandise to individuals and commercial
companies. I performed cashier duties, filed, answered phones, set up pick up
and delivery runs to the clients that we served in three states.
October 2003 Staples Grass Valley, CA
To Money Room Manager / Customer Service / Cashier
May 2007 Worked as a team member performing cashier duties and product assistance.
Worked under strict deadlines and responded to service requests and
assisted with ringing up customers. Maintained adequate cash supply in cash
drawers at checkout stations. I was responsible for guaranteeing a high level
of customer service. I also performed store opening duties and preparing cash
drawers for the day.
I reconciled all cash drawers at the end of the day and prepared daily deposits
to be picked up by armored truck. I ordered sufficient bills and coin for store
cash flow. I was also a store key holder.
West America Bank Grass Valley, CA
Leathers N’ Treasures Grass Valley, CA
Child Advocates of Nevada County /Fundraiser selling See’s Candy at Christmas and Easter
Beta Sigma Phi – An 80+ year old international cultural and social sorority; holding offices in chapter, city council and state area council. I am currently holding the office of Philanthropic Director of one of our 8 state area councils working my way to President in 2021-2022.