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Manager Store

Doha, Qatar
September 09, 2019

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Curriculum Vitae of

MONA LIZA CULIAT GARCIA +974-****-**** / +63-929-***-****


To be incorporate in a well establish company wherein I can maximize my potentials as well as to utilize the skills I’ve learned in my past experiences.


June 2, 2018 to September 23, 2019 Al Futtaim Mena – Stadium-Qatar

Store Supervisor

oActing OIC / Store Manager of the store for a year now.

oMake sure that staff are giving great customer service as well as monitoring store financial performance

oTypical responsibilities like training, supervising and staff appraisal.

oManaging budget, maintaining financial records and well presentation of the store

oDeveloping store strategies to raise customers, expand store traffic and optimize profitability.

oMeeting sales goals by training, motivating and provide feedbacks to store staff.

March 2013 to June 1, 2018 Al Futtaim - RSH Middle East LLC

Ret Brand Coordinator (Nike/Puma/Umbro/Billabong)

oProduct buying

oControls the inventory in all the retail stores (UAE and KSA branch)

oProvides the Buyer / Brand Manager with all reporting requirements

oAssists the Buyer / Brand Manager in product selection

oAssists the Buyer / Brand Manager in product presentations preparations for third party customers

oClosely in communication with the brand principal’s products and logistics for the timely availability of the buyer’s order for the season launch.

oImplements brand managers directives on promotions and marketing campaigns for the brand and for the stores.

oResponsible for the timely payment of orders and its arrival.

oCoordination with the different departments – finance, logistics, MIS, warehousing and retail stores.

oReporting directly to the Brand Manager / Head of Retail

oStore operations and staffs management

oStore Operations of (6) Mono Stores, (11) Store-in-Stores within the GCC

oSupervising 30+ staffs directly for mono stores and working closely with staffs within SIS

June 2011 to September 2012 RSH Middle East LLC

Asst. Store Manager

oReports directly to Retail Area Manager

oOverall in-charge of about 30 brands inside the store and 50+ staffs

oManage the whole store operation with the Store Manager

oMonitors in and out transfers to and from other locations

oCommunicates with the Brand Managers with regards to brand’s needs and suggests ideas of how to make good sales

oHandles big corporate accounts

oIssuance of quotation and Official Receipts

oFacilitate day to day meeting and update all brands sales and performances

oOn the spot counter/cashier checking

oResponsible in the proper security and deposits cash at all times

oSubmit payroll attendance to the HR on a monthly basis

oManage staffs and delivery schedules

oMonitors staffs attendance

oConduct yearly appraisals for the staffs performance status and increment

oConduct stock’s pre-inventory twice a year

oIssues warning letter, explain why letter, suspension and termination if needed

oFacilitate seminars and trainings for staffs motivations and performances

September 2008 to June 2011 RSH Middle East LLC

Store Supervisor

oConcerns on overall sales / floor operations of the store

oHandling customer complaints. Answering telephone calls and customers queries

oPetty cash requests and replenishments

oResponsible in handling counter transactions like discounts, override, etc. etc.

oMonitors stock level and prepare order for replenishment

oMonitors office supplies and staff’s welfare

oProviding exceptional customer service

oReceives and transfers stocks to and from other locations

oMonitors proper merchandising

September 2005 to June 2008 RSH Middle East LLC

Customer Service Assistant


oMonitors stock level and prepare order for replenishment

oProviding exceptional customer service

oReceives and prepare transfers stocks to and from other locations

oMerchandise received stocks


oIn my 3 yrs of holding my current position, I was able to maintain profitability of the brands under my watch, and its retail stores in the region.

oHave been promoted 3 times within 11 years of stay with the company


Steno or Shorthand writing

Good communication skills

Knowledge in POS Registry Operation

Computer literate such as; Microsoft Word, Excel, and Microsoft Power Point, Internet

Proactive and result oriented

Develop staff performance

Knowledge on retail operation and staff management

Knowledge on SAP and RI reports



Rizal Technological University (Philippines)


37 years old, Female, Single, Filipino


Rafael Tecson Micu III

Regional Brand Manager - Primer International Management Limited, Philippines


Ashok Aithal

General Manager – Apparel LLC


Sabatini Fernandez

Restaurant Supervisor - PF Chang’s Doha Festival City


Contact this candidate