Manager Customer Service

Email: ************@*****.***

Tel. 072-***-**** / 063-***-****

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Phindile Mabuza

B I O G R A P H Y

I am a very hardworking and determined professional, with the desire to excel in everything that I do. I have solid experience in the retail industry, and have worked as an Assistant Manager for the Shoprite Checkers group for almost five years.

I am greatly motivated to expand my knowledge and experience by learning and adapting within new environments.

In addition to my matric certificate, I have completed a range of courses through Shoprite Checkers covering topics such as Managing Customer Service; Managing Shrinkage and Losses; and Safety and Hygiene. I believe that the combination of my work experience and the training I have received has equipped me with the necessary tools to make an exceptional contribution, should I receive the opportunity. I also have a valid Code C1 driver’s license.

Female / South African

Languages: Siswati, English, Tsonga, Zulu, Northern Sotho Address: P.O. Box 1123, Kwalugedlane, 1341

ID Number: 900**********

W O R K E X P E R I E N C E

Assistant Manager

Shoprite Checkers

Super U-Save Shoprite, Sabie: June 2015 – January 2017

• Leading and controlling staff

• Ordering and receiving stock

• Capturing of invoices

• Merchandising

• Dealing with phone calls

• Calculating money at the cash office

• Preparing and doing banking

• Daily cash up of cashiers, money transfer, work force management

• Preparation of daily, weekly and monthly report and paper work

• Dealing with customer queries

Reason for leaving: Seeking a better opportunity

Email: ************@*****.***

Tel. 072-***-**** / 063-***-****

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Phindile Mabuza

Assistant Manager

Shoprite Checkers

Super Save Shoprite, White River: June 2014 – May 2015

• Leading and controlling staff

• Ordering and receiving stock

• Capturing of invoices

• Merchandising

• Dealing with phone calls

• Calculating money at the cash office

• Preparing and doing banking

• Daily cash up of cashiers, money transfer, work force management

• Preparing daily, weekly and monthly report and paperwork

• Dealing with customer queries

Reason for leaving: Transferred to another store

Trainee Manager

Shoprite Checkers: June 2012 – June 2014

• Management

• Front end duties

• Cash Office

• Fresh food, non-food and grocery

Reason for leaving: Promotion

E D U C A T I O N

Matric

2008: Sincobile Secondary School

Intro to P&L and Business Reports

Supervising Front-End

Managing Shrinkage and Losses

Managing Customer Service

Safety and Hygiene

First Aider and OHS Representative

2012: Shoprite Checkers

Email: ************@*****.***

Tel. 072-***-**** / 063-***-****

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Phindile Mabuza

R E F E R E N C ES

1. Mpumalanga USave

Referee: Bornita Hlebeya (Former RPM)

Cell: 076-***-****

2. Mpumalanga USave

Referee: Christopher Mbuli (RPM)

Cell: 076-***-****

3. Mpumalanga USave

Referee: Rose Nene (RAM)

Cell: 084-***-****

4. White River USave

Referee: Stinah Mdluli (Branch Manager)

Cell: 079-***-**** / 013-***-****

5. Sabie Super USave

Referee: Vincent Moola (Branch Manager)

Cell: 076-***-**** / 013-***-****

Contact this candidate