SHANTHI KANDASWAMY

Shanthi Kandaswamy has around 7.5 years of experience in Performance Testing, with consistent track record of superior performance. Her areas of expertise include performance testing different types of applications like Web, Siebel CRM, Web services, Java and Citrix.

She has extensive knowledge on state-of-the-art load testing tool HP (Mercury Interactive) Load Runner. She has successfully executed several Performance testing projects for the clients CSAA, MetLife, Travelers, HartFord, Torus, Bankwest. LexisNexis, Humana and EyeMed.

As a part of her assignments, she has involved in various Performance Testing Activities like Script Development, Test Execution, Analysis and Delivery activities.

Performance Testing

oRequirement Gathering

oTest plan

oScripting

oTest Execution

oTest Result Analysis

oPerformance Test Report

oTest Closure

CERTIFICATION

External

HP Certified VuGen Software Certification

HP Certified Load Runner Analysis Certification

Internal Cognizant Certified Performance Tester

BACKGROUND

Has a Bachelor Of Technology in Information Technology from PSG College Of Technology, Anna University, TamilNadu, Coimbatore.

TECHNICAL SKILLS

Hardware

Sun Polaris 5.8, Pentium IV, IBM xSeries, pSeries, Sun Servers, Compaq and Dell Servers

Operating System

Win Vista, XP, 98,NT, DOS, AIX

Programming Languages

C, SQL & Java

Performance Tools

HP’s Load runner 7.8, 8.0, 8.1 & 9.1,11.9 Performance center 8.1 & 9.1

NeoLoad

Web and Application Servers

Microsoft IIS 5.0, Weblogic and WebSphere 5 & 6.

Database Servers

MS SQL Server, SQL Server 2008

REPRESENTATIVE PROJECT EXPERIENCE

PERFORMANCE TESTING

EyeMed

EyeMed Vision Care® is the fastest-growing vision benefits company in Ohio, U.S. It is dedicated to helping members achieve better vision performance by giving them access to credentialed doctors and the most expansive network. EyeMed's client base is nearly 10,000 strong and covers more than 35 million Americans in funded vision plans. EyeMed is a proud sponsor of OneSight - a charitable organization dedicated to improving vision..

Duration – Mar 2015 to May 2015

ROLES AND RESPONSIBILITIES:

Gather Non Functional requirements from various Stakeholders

Identify the work load mix

Create Test Plan document

Create Load Runner Scripts for identified Business Critical Transactions

Analyse the results and share the preliminary Test Report

Repeat the tests after Tuning

Prepare Executive Summary report and get it signed off by stakeholders

Test Closure Document preparation

Attend the daily status calls and update the customer on project status

Humana –Concentra

Duration – Mar 2014 to November 2014

Humana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. As of 2014 Humana has had over 13 million customers in the U.S., reported 2013 revenue of US$41.3 billion, and has had 51,600 employees. In 2013, the company ranked 73 on the Fortune 500 list, which made it the highest ranked (by revenues) company based in Kentucky. It has been the third largest health insurance in the nation.

EyeMed

Duration – August 2013 to February 2014

EyeMed Vision Care® is the fastest-growing vision benefits company in Ohio, U.S. It is dedicated to helping members achieve better vision performance by giving them access to credentialed doctors and the most expansive network. EyeMed's client base is nearly 10,000 strong and covers more than 35 million Americans in funded vision plans. EyeMed is a proud sponsor of OneSight - a charitable organization dedicated to improving vision..

ROLES AND RESPONSIBILITIES:

Gather Non Functional requirements from various Stakeholders

Identify the work load mix

Create Test Plan document

Create Load Runner Scripts for identified Business Critical Transactions

Set up Monitoring on various servers

Analyse the results and share the preliminary Test Report

Repeat the tests after Tuning

Prepare Executive Summary report and get it signed off by stakeholders

Test Closure Document preparation

Attend the Bi-weekly status calls and update the customer on project status

LexisNexis (Native Mobile Performance Testing)

Duration – November 2012 to June2013

Description of the Project:

LexisNexis Legal & Professional is a leading global provider of legal, regulatory and business information and analytics that help customers increase productivity, improve decision-making and outcomes, and advance the rule of law around the world.

ROLES AND RESPONSIBILITIES:

Update Test Plan document

Connectivity setup for iOS 5 devices

Create Load Runner scripts for identified Business Critical Transactions

Co-ordinate with the development team to set up the test environment

Execute the tests as per Test Plan and Design

Analyse the results and share the preliminary Test Report

Repeat the tests after Tuning

Prepare Executive Summary report and get it signed off by stakeholders

Test Closure Document preparation

HBOS Australia (Bankwest)

Duration – May 2011 to November 2012

Description of the Project:

Bankwest (Bank of Western Australia) is a full service bank offering Personal Banking and Business Banking solutions for the financial needs of Australians. It has multiple applications to be performance tested like IBS (End Users are Bankwest account holders), Genesis (End Users Bankwest Business Users) CustomerOne(End Users Bankwest Employees) etc.

ROLES AND RESPONSIBILITIES:

Gather Non Functional requirements from various Stakeholders

Create Test Plan document

Create Load Runner Scripts for identified Business Critical Transactions

Co-ordinate with the development team to set up the test environment

Execute the tests as per Test Plan and Design

Analyze the results and share the preliminary Test Report

Repeat the tests after Tuning

Prepare Executive Summary report and get it signed off by stakeholders

Test Closure Document preparation

Set up weekly status calls and update the stakeholder on project status

Torus

EyeMed Vision Care® is the fastest-growing vision benefits company in Ohio, U.S. It is dedicated to helping members achieve better vision performance by giving them access to credentialed doctors and the most expansive network. EyeMed's client base is nearly 10,000 strong and covers more than 35 million Americans in funded vision plans. EyeMed is a proud sponsor of OneSight - a charitable organization dedicated to improving vision..

Duration – December 2010 to till date

Description of the Project:

Torus provides commercial, professional and specialty insurance and reinsurance products to a global client base through its UK, US and Bermuda based insurance subsidiaries.

Torus Insurance Holdings Limited is the Bermudian holding company of three insurance entities, Torus Insurance (UK) Ltd, an FSA regulated UK business, Torus Specialty Insurance Inc., a US excess and surplus lines insurer and Torus Insurance (Bermuda) Ltd, a Class-4 insurer domiciled in Hamilton Bermuda. Torus Envision application is used for the Risk assessment. This assessment is a part of the total assessment of the account. Out of many assessments Triage/Desktop Assessment and COPE Assessment were used exclusively by end users which were Performance Tested.

ROLES AND RESPONSIBILITIES:

Gather Non Functional requirements from various Stakeholders

Create Test Plan document

Create Load Runner Scripts for identified Business Critical Transactions

Co-ordinate with the development team to set up the test environment

Set up Monitoring on various servers

Execute the tests as per Test Plan and Design

Analyze the results and share the preliminary Test Report

Repeat the tests after Tuning

Prepare Executive Summary report and get it signed off by stakeholders

Test Closure Document preparation

Set up weekly status calls and update the stakeholder on project status

HARTFORD

DURATION OF THE PROJECT: July 2010 to August 2010.

Description of the Project:

The Hartford’s Group Benefits Division (GBD) has been working on a “straight through processing” platform called PRISM, which has touch points with other GBD applications. This system was developed using a rapid application development methodology and using a third party tool “Wake soft” that was used to automate java coding. The PRISM project implemented redesigned business processes encompassing customer acquisition, service and renewal activities supported by an integrated technology environment. It involved developing an n-tier J2EE based application using Wake soft Architecture server and implementing workflow based processing using MQ Series

The Hartford, founded in 1810, is one of the largest investment and insurance companies in United States. Cognizant is proud to be known as one of Hartford's Strategic QA partner with respect to IT services. Hartford is a leading provider of insurance services to a variety of businesses, organizations and individuals. Cognizant wanted to move from the Staff Augmentation model to Service Delivery model. This approach will be piloted on Release based applications. Hartford partnered with HTSC to provide performance testing solutions to various lines of business within The Hartford.

ROLES AND RESPONSIBILITIES:

Gather Non Functional requirements from various Stakeholders

Identify the work load mix

Create Test Plan document

Create Load Runner Scripts for identified Business Critical Transactions

Set up Monitoring on various servers

Execute the tests as per Test Plan and Design

Analyze the results and share the preliminary Test Report

Repeat the tests after Tuning

Prepare Executive Summary report and get it signed off by stakeholders

Test Closure Document preparation

Attend the Bi-weekly status calls and update the customer on project status

Travelers – TRV QA Premium Audit

Duration – January 2010 to June 2010

Description of the Project:

Travelers is a leading provider of property, casualty insurance, surety products, and Risk management services to a variety of businesses, organizations and individuals. Travelers products are distributed primarily through U.S. independent insurance agents and brokers. The Travelers is headquartered in St. Paul, Minnesota, with significant operations in Hartford, Connecticut. The company also has offices in the U.K., Ireland and Canada.

A Policy Holder Report (PHR) is a means of collecting necessary accounting and business specific data for the purpose of processing an audit. PHR’s are used in lieu of a physical audit when specific criteria are met. The current process includes mailing paper copies of specific PHR forms to the insured 30 days after the policy expires. The objective of ePHR (electronic Policy Holder Report) is to enable policy holder to furnish details online thus reducing the significant usage of paper printing and also allow automatic rating and processing for audits. The objective of the project also involves the positioning of the application in BPO by reducing manual processing.

These applications are performance tested on every release & enhancements to ensure the end user performance.

ROLES AND RESPONSIBILITIES:

Gather Non Functional requirements from various Stakeholders

Create Test Plan document

Create Test Design Document

Create Load Runner Scripts for identified Business Critical Transactions

Set up Monitoring on various servers

Execute the tests as per Test Plan and Design

Analyze the results and share the preliminary Test Report

Repeat the tests after Tuning

Prepare Executive Summary report and get it signed off by stakeholders

Test Closure Document preparation

MetLife S & P – Performance testing for MetLife Applications

Duration – August 2008 to December 2009

Description of the Project:

Metropolitan Life Insurance Company (MetLife) is one of the top insurance companies in the world and leading insurance company in USA. It has a wide range of enterprise applications including legacy, ERP and eBusiness supported in multiple languages.

This project was intended to offshore Performance Testing since it can be efficiently and cost effectively done from offshore for MetLife Individual Business above all with a higher degree of quality of the scripts which are the backbone for any kind of performance testing.

ROLES AND RESPONSIBILITIES:

Validate the Test cases provided by the Client against the application

Create Load Runner Scripts for the verified Test Case

Execute the tests as per Test Plan and Design document provided by the Customer

Analyze the results and share the preliminary Test Report

Repeat the tests after Tuning

Prepare Executive Summary report

Conduct calibration tests on 50+ Load Generators

Attend the weekly status and update customers on various project statuses

CSAA – California State Automobile Association

Duration – November 2007 to August 2008

Project Description:

California State Automobile Association (CSAA)

The California State Automobile Association is an organization with a 100 year history of excellence and an unmatched reputation for integrity. California State Automobile Association is a global insurance provider with headquarters at San Francisco. Being the 17th U.S ranked personal lines insurer the company serves individuals in the areas of auto insurance, renters insurance, homeowners insurance and personal insurance. As the Northern California’s largest travel agency the company also offers travel services for vacations & cruises.

CSAA Performance team takes care of all the performance requirements of the various portals and applications that belong to CSAA. The project involves working as a part the CSAA Performance team and to have an offshore component.

She has worked in many different web applications in CSAA like Multico – Netpositive, BillPoint and Fastlane, CPL(Performancetest on HUON for DB2 logs), CUI_WAS.

ROLES AND RESPONSIBILITIES:

Create Load Runner Scripts for identified Business Critical Transactions

Create work load mix against requirements

Execute Tests for 500 Virtual users and identify the scalability of the application

Monitor the host specific system resources

Analyze the Load Runner graphs and Performance and Scalability report generation

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