Derrick A. Singleton
** *. ****** ******, *********, PA 18018 ● Cell 484-***-****
*-****-************@*****.***
Personal Summary
More than 7 years experience in management and supervision, with a strong background in leadership abilities, to adapt to stress-related environments.
Career Objective:
To obtain a challenging position in a corporate setting where I can employ my education and job experience that will provide professional growth and advancement.
Education:
04/2010-12/2010 Lincoln Technical Institute, Allentown, PA
Diploma, Medical Coding & Billing Specialist
3.93 GPA / 97% Attendances Courses covered: Medical Administration Principles, Anatomy & Physiology I & II, Coding and Third Party Billing, Hospital Billing Process, Computer & Software Apps. (Medisoft Program), Advance Coding & Third Party Billing.
05/1987 Suffolk County Community College, Selden, NY
Associate Degree, Business Administration and Accounting
Work History:
07/2018 - Present Allentown Rescue Mission: Allentown, PA
Position: Program Associate in Gateway Center
• Homeless Shelter for men.
• We offer opportunity for men to get into a program offered by the mission to help straighten out their lives.
08/2016 – 7/2017 IQor Corporation: Bethlehem, PA
Senior Customer Agent/Collector
• Call Center for medical billing / Insurance Verification
• Physician / Hospital Billing corrections
• Accounts Receivable follow up on medical and auto accidents claims
• Collecting on close health insurance policies whom didn’t paid on all there premium payments, when the policy active.
11/2013- 03/2016 National Commercial Services Inc: Allentown, PA
Position: Commercial Debt Collector
• Contracted to collect on past due commercial accounts by our clients.
11/2012 – 11/2013 Allentown Rescue Mission: Allentown, PA
09/2015 – 08/2016 Position: Clean Team Member F/T & P/T
• Contracted by the City of Allentown to keep clear and clean the sidewalk
• Help set up public and private event contracted by the Lehigh Valley Chamber of Commerce
1/2011 – 3/2011 Sychronoss Technology Bethlehem, PA (Coworx Staffing Services)
Position: Customer Service Representative
● Upgrading customer accounts for services on Time Warner Cable accounts.
● Faster speed for their internet (Road Runner)
● Phone service (Unlimited Talk Time)
6/2009 – 9/2009 Olympus USA, Center Valley, PA (Smyth Staffing Solutions)
Position: Accounts Receivable Consultant
● Maintaining customer relationship by updating their account.
● Trouble shooting ; faxing invoices, proof of deliveries, bill of lading
5/2008 – 9/2008 Air Gas East, Allentown, PA ( Uniforce Staffing Service)
Position: Collector
● Collecting on commercial accounts over 60 – 90 days past due.
● Receiving accounts on Credit Hold for new orders when delinquent
● Set up issues that have to be addressed Example: pricing, billing,
number of cylinders, whether their on a lease or rental, tax issues.
Robert Half International Bethlehem, PA (Accountemps)
7/2007 – 10/2007 Roadlink USA Inc; Bethlehem, PA
9/2006 - 1/2007 FLSmidth, Inc; Bethlehem, PA
3/2006- 8/2006 Lutron Electronic Inc; Coopersburg, PA
9/2004 - 11/2005 RUI Credit Service; Melville, NY
Position: Collector / Accounts Receivable Specialist
● Collecting on high balance commercial & consumer accounts for our clients.
● Set up payment schedules and arrangement
● Customer Service
Additional Skills: Proficient in Microsoft Word and Excel; Software Systems: AS400, SAP, Oracle and the ability to learn new systems.