Rafel Skeete
Grayson, GA 30017
Cell:(470) 218--1789 Home: (404) 553--5374 *********@*****.***
Career Snapshot
Management• Logistics
Bi-Lingual (Spanish & Dutch),self-motivated, dynamic professional with diverse credentials which combines solid leadership, exceptional organizational and problem solving experience with a strong business background; ability to communicate effectively with senior level management, ability to maintain the highest level of confidentiality and a high level of integrity; excellent written and verbal communication skills supported by effective interpersonal skills; exceptional planning and organizational skills with focus on quality and attention to detail with the ability to prioritize work effectively on multiple tasks in a fast paced, demanding environment; strong computer skills and experience with MS Office Suite to include Word, PowerPoint, Excel and Outlook.
Leadership
• Provide comprehensive support to the team with a demonstrated ability to improvise, improve procedures, and meet demanding deadlines
• Interact with all levels of management practicing excellent interpersonal and communication skills both verbally and written using tact, diplomacy and discretion in judgment
• Liaison between all impacted departments to ensure proper communications and reporting practices
• Serves as a subject matter expert providing technical assistance when needed or products and/or application delivery matters
• Ability to identify trends that may impact service and recommend, process enhancements or solutions to avoid potential service delivery
Organizational & Problem Solving
• Played a vital role in assisting team managers for efficient day to day operation
• Coordinate and manage multiple projects, completing in a timely manner to meet deadlines
• Participate and lead special projects/initiatives addressing service delivery issues
• Coach, train and assist
• in the development of call staff
• Lead/assist with staff recruitment on various levels, hiring, training, and new employee orientation
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Professional Experience: First Fleet – dispatch transportation supervisor 2018-Present
Work by dispatching freight to and from contracted company, and able to manage DOT hours and payroll. Work with Qualcomm etc.
maximum Recourses LLC. Atlanta GA transportation and sales support manager 2013- 2018
Responsibilities are as follows, manage staff while preparing power point to all Local and regional sales representatives, also create weekly Sales report for our more than 15 clients as well as weekly and monthly Survey report. To maintain a competitive market Also work with Home Depot, Walmart, Target, Amazon and other big market vendors and major Sellers, travel and involve the sales force in these market by delivering product knowledge this include the Latin America Market…. Work with FLEX and
IDM building New Merchandise and monitor daily in order to insure all Merchant remains above MAP pricing allowing all products moves on timely manner, build excel worksheet and present weekly reports to the CEO, COO and President of Sales and Marketing.
ACTION LOGISTICS — Stockbridge, GA General Manager, 2010-2013
Responsible for attending and documenting all pre-shift meetings or delegating person to do so; responsible for following up on discussion points brought up by associates in pre-shift meetings and during day to day activities with General Manager and communicating answers back to the associates; responsible for communicating with Customer and other Action Logistics personnel using appropriate communication technique. I.E. email, phone or in person; responsible for promoting and enforcing Action Logistics Safety Policy at all times; responsible for effectively communicating with customer and strengthening the customer relationship; overseeing the on boarding process of new hires and ensuring they are properly trained; accountable for enforcing company policies and procedures which includes taking disciplinary action when appropriate. act as a safety specialist OSHA and DOT. Felicitate fire logs shipment for Hampton Bay gardens also work with different softwares such as
GTM Master Schedules, Clear Chain, Fleet manager
Cell Comm, Omni Trac etc.
GEORGIA AUTO PAWN — Atlanta, GA Store Manager, 2008-2010
Responsible for all aspects of store operations. Duties included: customer service sales public relations coordination of overall operation of collections, sales and accounting system; include ordering supplies; control of labor hours; quality control, new hire orientation and training; scheduling and supervision of employees; maintenance and cleanliness of entire store; enforcement of all policies and procedures, while growing the store's profit and loss (P&L).
Responsible for auto finance, consumer and personnel management, operating sales and accounting systems; daily books; merchandise ordering and communicating with banks.
MASTEC OF NORTH AMERICA — Roswell, GA Communications and Switch Tech 1998-2008
Responsibilities included- building communication for cellular companies; building cell sites for most major cell phone companies, connecting power cables and wire warping. Also connecting the Cisco systems.
FED EXPRESS — Phoenix, AZ Ramp Supervisor, 1992-1998
Supervised over 70 employees executing methods to ensure efficient operations and on--time Departures of air crafts. Prepared schedules for ground operations and developed flight plans; built weight and balance for airplane's MD--11, DC--10, 747, 727, 737 Airbus--300 and 320 as well as Cessna; also act as a safety specialist OSHA and DOT.
Education
University of St. Maarten — Netherlands, Antilles Business Administration (BA),1986
Other Interests: 1985--1991 Professional Baseball
Player--Brewers, Milwaukee, WI & Professional
Baseball Player--Orioles, Baltimore, MD