Sales Service

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

TAMARA GLOVER

I am a licensed MLO (NMLS# 1683088) and Realtor (DRE 02033156). I have outstanding customer/client/member service skills. My track record shows that I meet or exceed the goals that are set. I am a strong team member, but I can also take the lead. I believe in going the extra mile to get the common goal reached.

Attention to detail Client and vendor relations

Customer service Dependable

Excellent communication

abilities

Issue resolution

Outstanding people skills

July 2017 - July 2019

Mortgage Loan Originator/ Realtor

Freedom Enterprises Inc. Murrieta, CA

Meet with clients to go over goals, discuss the real estate process and address any questions. List and Show properties. Closed 7 homes in 18 months.

Recently switched to MLO,

Assist clients in understanding their available options and helped them select the right service plans for their needs. Collaborated with colleagues to discuss market information and strategies.

February 2014 - July 2017

Residential Solar Consultant

SolarCity Vista, CA

Meet with homeowners to review and explain their current electricity bills. Review the benefits of solar energy, produce a design template of system, sign contracts, schedule roof survey. Follow up, and walk client thru the process.

I consistently met or exceeded monthly sales quota, and became a team leader.

My clients still call me for information and referrals. Assisted clients in understanding their available options and helped TG 25100 Vista Murrieta #2637, Murrieta, CA 92562, 760-***-****, **********@*****.***

them select the right service plans for their needs. Acknowledged customer issues and resolved their problems quickly and efficiently.

February 2013 - January 2014

Sales Associate

Nordstrom Escondido, CA

Ensure high levels of customer satisfaction by delivering excellent sales and service.

Follow and make department sales goals on a monthly, quarterly and annual basis.

Process point of sale purchases and handle returns of merchandise. Maintain in-stock supply and merchandise products on the sales floor.

April 2008 - January 2012

Sales Assistant And Call Center

Delkin Devices Inc Poway, CA

Handle incoming calls, address customer needs and concerns. I met and exceeded weekly sales call quota, and monthly sales numbers. Identified prospective customers through use of business directories, conferences, trade shows and by following existing clients' leads.

Informed customers about current promotions and sales, encouraging them to take advantage.

Followed up with customers ensuring their satisfaction with their purchases.

Contacted existing and new customers to discover their needs and to explain how certain products could be useful to them. September 1998 - February 2008

Accounts Payable Supervisor

Treasures Furniture San Diego, CA

Assigned vendor accounts.

Discovered and resolved discrepancies and variances in a timely manner.

Managed the accounting of invoices; prepared month-end, quarterly, and annual reports.

Negotiated payment terms with various vendors and suppliers. Full Cycle Accounts Payable

Prepare Weekly Check Runs

Account Reconciliations/Customer Refund/Employee

EDUCATION

Reimbursement

Work directly with Vice President and CFO for weekly/monthly budget and forecast.

Diploma

Mira Mesa High School, San Diego, CA

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