Curriculum vitae

Of

Thandi Gladness Makhanya

**** ******** ****** ********* ****** 1818

+277********

adaahq@r.postjobfree.com

I am passionate, self-driven, hard working individual who always strive to achieve the highest standard possible at any given task. I am open to learning new skills that can allow me to grow as an individual and in the work place. SKILLS

Multi-tasking, team worker

Time management, problem solving

Strong communication skills, listening skills

Proficient in Microsoft office, Word, Excel, Outlook, and PowerPoint

AS400, Blue Sky, Office Automation,Cardinal

EXPERIENCE

Jan 2005 –Aug 2006

Group Africa Marketing – Fourways

Data capture and promoter

Reference: Mrs Busi Mpapane – Operation Administrator – 011-***-**** -072******* Nov 2006 – March 2012

Direct Channel Holdings –Randburg

Sales Consultant – Long Term insurance for Various Companies Reference: Simanga Khubheka – Team Leader – 071-***-**** April 2013 –July 2018

Telesure Group Service – Dainfern

Value Added Products Operations Consultant

Sales Consultant (Short Term Insurance )

Retentions Consultant (Inbound and Outbound )

Collections Consultant

Customer Service, Administrative and Data Capturer Consultant Reference: Thergan Naidoo –Manager – 011-***-****

EDUCATION

Central Johannesburg College: Matric 2005

Corner Stone: Call Centre Certificate 2006

Inseta: National Qualification Framework Level 4 2013 AWARDS

Best Retentions Consultant 2014, 2015

Exceptional Customer Service 2017

Overall Performance in Vap Operations