MARIA RIZALINA NAVARRO
Al Sadd, Doha Qatar
Mobile # +974-**-***-***
E-mail: **************@*****.***
CAREER OBJECTIVE
To be able to work in a prestigious company where proven record of success will be utilized and further developed, increasing my experience in a way that I can give the maximum level of benefit to the company and myself.
SUMMARY QUALIFICATIONS
Well organized, dedicated, hardworking and responsible.
Capable to perform well under pressure.
Flexible in any position available.
Can do multitasking.
With excellent customer service skills, cheerful and friendly.
Enthusiastic and highly motivated.
Demonstrated interpersonal skills, leadership skills, leadership qualities, personal motivation, analytical and organizational abilities. Systematic in approach to problem solving.
Ability to cope with difficult people and challenging situations. Broad multicultural and sociological knowledge.
Service-oriented, people-centric work philosophy and sensitive to customer’s needs.
Can lead a team and still be a team player. Able to maintain a positive teamwork environment by developing mutual respect and rapport. PROFESSIONAL EXPERIENCE
COMPANY - SUREWAY PROMOTIONS, INC.
ADDRESS - MANDALUYONG CITY, PHILIPPINES
POSITION -PROMODIZER/SALES
DATE - MAY, 2017 - APRIL, 2019
DUTIES AND RESPONSIBILITIES:
Responsible for timely and proper display and replenishment of merchandise. Receives and check the accuracy of all products deliveries and reports discrepancies immediately; Conduct inventory as scheduled.
Ensures the achievement of sales targets.
Responsible for timely and proper display and replenishment of merchandise.
Receives and check the accuracy of all products deliveries and reports discrepancies immediately;
Conduct inventory as scheduled.
Identify and segregate items for pull-out damage, dirty and slow moving.
Safeguard merchandise from external and internal losses (e.g. theft, damage, etc.);
Maintain orderliness and cleanliness at the selling and stockroom area.
Prepare and submit accurate reports on time.
Provides fast, efficient and courteous service at all times to customers. COMPANY - CONTACT CENTER.COM
ADDRESS - MAKATI, PHILIPPINES
POSITION - RECEPTIONIST
DATE - FEB, 2016 - APRIL, 2017
DUTIES AND RESPONSIBILITIES:
Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
Directs visitors by maintaining employee and department directories; giving instructions.
Maintains security by following procedures; monitoring logbook; issuing visitor badges.
Maintains safe and clean reception area by complying with procedures, rules, and regulations.
Maintains continuity among work teams by documenting and communicating actions’ irregularities, and continuing needs.
Contributes to team effort by accomplishing related results as needed. COMPANY - ELECTROWORLD
ADDRESS - SM SAN LAZARO, PHILIPPINES
POSITION -RETAIL SALES EXECUTIVE
DATE - MARCH, 2013 - DEC, 2015
DUTIES AND RESPONSIBILITIES:
Sell company’s goods and services, approach potential customers with the aim of winning new business.
IIdentifying and establishing contact with potential customers proactively.
Maintaining contact with new and existing customers to advertise the product sales and deliver a detailed account strategy.
Advising on forthcoming product developments and discussing special promotions.
Checking quantities of products available on display and on stock. Everyday inventory.
Recording sales and order information and sending copies to the sales office.
Reviewing own sales performance, aiming to meet or exceed targets.
Attending team meetings and sharing best practice with colleagues.
Also performs other duties assigned by Supervisor if needed. COMPANY - JAG THUG TEENSWEAR
ADDRESS - SM SAN LAZARO, PHILIPPINES
POSITION -SALES STAFF
DATE - AUG, 2012 - FEB, 2013
DUTIES AND RESPONSIBILITIES:
Greeting the customers as they enter the establishment and offering assistance.
Acknowledging customer needs and demands, and offering them latest/new arrival products.
Showing the latest and newest trends for the season.
Receiving and checking shipments if there are new items to be displayed.
Provide excellent experience to the customers and ensuring above customer satisfaction.
Doing suggestive selling, cross selling and giving alternatives.
Responsible about the display in the shop. freshness-dated products; tidying store shelves; providing optimum display of products.
Responsible for the stocks availability and inventory.
Sending email for stock requests.
Doing the necessary financial transactions to ensure that payments are collected.
Provide excellent experience to the customers and ensuring above customer satisfaction. COMPANY - PARISIAN LADIES SHOES
ADDRESS - SM SAN LAZARO, PHILIPPINES
POSITION -PART-TIME SALES STAFF
DATE - APRIL, 2012 – AUG 2012
DUTIES AND RESPONSIBILITIES:
Greeting customers and assisting them.
Maintain and develop a good relationship with customers
Acknowledging customer needs and demands, and offering them latest/new arrival products.
Receiving and checking shipments if there are new items to be displayed.
Handles stock availability and inventory.
Maintains inventory by restocking shelves with product from inventory; observing inventory levels; prompting store management to reorder when levels appear low.
Record sales and order information and report the same to the sales department. Extra Skills/Qualifications:Leadership Skills, Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening, Professionalism, Customer Focus, Organization, Handles Pressure. SEMINARS ATTENDED
TRAVEL AND TOURS-FAMILIARIZATION FEBRUARY 2008
TO HOTEL DEPARTMENT.
HRM CAREER OPPORTUNITIES AUGUST 2008
CRISIS MANAGEMENT JANUARY 2010
SELLING SKILLS OCTOBER 2013
EDUCATIONAL QUALIFICATION
Quaternary – PHILIPPINE WOMEN'S UNIVERSITY
Manila City, Philippines
2009-2012
Tertiary – SYSTEMS TECHNOLOGY INSTITUTE / STI COLLEGE Manila City, Philippines
2008-2009
Dear Sir / Madam:
I would like to apply for any vacant position in your good company I am currently on Family Visit Visa. I am able to start as soon as needed after you confirmed, if you hire me in your company. Given the chance, I can prove to you that I am able to support my claims. I am a fast learner and quick thinker, can easily adapt to a new working environment and can work equally well either by myself or as a part of a team.
Enclosed for your perusal is my resume. I am confident that you will give this offer a well – deserved attention and I am looking forward to discuss the possibilities with you. With good wishes,
MARIA RIZALINA NAVARRO