Gagandeep Singh Dhillon
Winnipeg MB
R2P 1G6
adaaej@r.postjobfree.com
SUMMARY
Excellent communication skills.
Great experience of customer service.
Good in problem solving.
Effective customer and Interpersonal skills and ability to think analytically and mathematically to support work task.
Ability to adapt communication style to interact with diverse group of customers related to technical and non- technical issues.
Ability to work independently and in a team environment
Multilingual (English, Hindi and Punjabi).
HIGHLIGHTS
Reliable and punctual
Engaging personality
Cash handling.
Neat, clean and professional appearance
Comfortable standing for long time periods
Delivers exceptional customer service
EXPERIENCE:
Subway in India October2018 to July 2019
Welcoming and greeting customers with a smile and attending their needs politely and professionally
Ability to handle cash and maintain a stock of a retail setting
Performed multiple tasks at the restaurant from cleaning, to stock maintaining, and customer service functions.
Thanked customers sincerely and ensured they visit the restaurant again with helping them with best customer skills
Café Coffee Day, India January 2018-May 2018
•Welcoming and greeting customers with a smile and attending their needs politely and professionally
•Ability to handle cash and maintain a stock of a retail setting
•Performed multiple tasks at the restaurant from cleaning, to stock maintaining, and customer service functions.
•Thanked customers sincerely and ensured they visit the restaurant again with helping them with best customer skills
Cashier at Reliance Supermarket May 2017 to January 2018.
•Welcoming and greeting customers with a smile and attending their needs politely and professionally
•Ability to handle cash and maintain a stock of a retail setting
•Performed multiple tasks at the restaurant from cleaning, to stock maintaining, and customer service functions.
•Thanked customers sincerely and ensured they visit the restaurant again with helping them with best customer skills
Call Center Jan 2017-March 2017
•Politely assisted Customers via telephone.
•Managed customer calls efficiently and effectively in a complex, fast paced and challenging dispatching center environment.
•Schedule and confirm appointments.
•Handled daily heavy flow of paperwork and cooperated with the accounting department on invoicing problems.
•Analyzes information, prioritizes calls for assistance and immediately takes necessary actions.
EDUCATION
Red River College in Winnipeg Manitoba in Heavy duty equipment from 2019 to 2020
Mechanical Engineering from Punjabi university Patiala in India .
Availability
Monday To Friday : Evening 5pm to 1am
Sat and Sunday : anytime, late night shifts