Sales Customer Service
Resume:
Wendy Cormack
Sales Associate
*************@*****.***
Profile
A seasoned professional with a solid retail background and sales abilities. The experience to enhance the customers shopping experience by providing honest, professional guidance building customer trust and loyalty.
Consistently exceeding company and personal goals by building strong relationships with customers and team.
I have a high level of ownership, accountability and initiative. Employment History
Sales Associate at Nordstrom, Calgary AB
August 2014 – August 2019
• Assist customers with a variety of transactions within the store demonstrating expertise and professionalism.
• Connecting and reaching out to customers keeping them informed of upcoming events, replenishing products, ensuring trust and loyalty.
• Maintaining retail and non-retail inventory, housekeeping, ensure merchandising and presentation standards are met, accurate daily reports and product knowledge trainings.
• Going above and beyond by giving the customer the best level of service.
• Achieving daily sales goals and cultivating new business.
• Maintaining strong relationship with coworkers, repeat customers and vendors. Beauty Advisor at Shopper's Drug Mart, Chestermere, AB April 2011 – August 2014
• Promote sales with skincare and makeup consultation and application.
• Build customer loyalty by promoting company rewards program, superior customer service and follow up to increase repeat business.
• Achieve daily sales goals, adhere to department standards, merchandising and inventory control.
Office Administrator at Shetland Holdings, Chestermere, AB 1998 - 2008
• Provide support to employees when needs arise in the urgent pace of the oil and gas industry.
• Maintain employee payroll, accounts receivable and invoices, including Revenue Canada submissions.
• Prepare and edit correspondence, presentations and other required documents.
• Provide reception services.
Education
Diploma in Retail Business and Marketing
Mount Royal, Calgary
September 1989 – August 1991
Diploma, Fitness Studies
Mount Royal, Calgary
September 1985 – May 1987
Cosmetology, Makeup Artistry and Aesthetics
Seneca College, Toronto ON
September 1975 – August 1976
Additional Courses
Dale Carnegie Course
• Human relation skills.
• Increasing confidence, competence and leadership skills. References
References available upon request
Contact this candidate