Manager Project
Resume:
Dale Williams
Senior Project Manager
Vaughan, Ontario
Email: **********@******.***
Phone: 416-***-****
SUMMARY
●Project Management Professional with over 15 years in progressive leadership roles in Infrastructure, Application Development and deployment managing projects that range from 1 to over 10 million in value requiring project/infrastructure planning and deployment, Change and Risk management.
●Strong PMO experience in both OPS and the Private Sectors providing end-to-end enterprise architectural solutions and as well commencing project management activities for all Cluster-specific deployments/programs (data centres, SAN’s networks, AWS, architectural roadmaps, etc.) from the initiation phase, gathering user requirements and mapping the design and development of the technical requirements to meet the approved business requirements. Proven ability to direct high profile, complex projects while developing and maintaining high performance teams. Strong technical background with commitment to ensuring high quality deliverables in meeting corporate business objectives.
PROFESSIONAL EXPERIENCE
Finastra Oct. 2018 – April 2019
Senior Project Manager
●Manage the IS Facilities Program Project Portfolio for office relocations and builds.
●Responsible for coordinating and managing the IS Network and Telecom requirements in Canada and is U.S.
●Manage IS teams and align IS and Facility schedules.
●Work with vendors for the procurement of equipment and required services.
●Communicate with and present to senior management at the executive level providing regular project status updates and reporting.
Metrolinx Sep. 2017 – October 2018
Senior Project Manager
●Meet with the business in order to define the requirements for the development of public facing Dev/Ops websites to solicit comments and feedback from the general public, stakeholders, municipal staff and councils relating to the launching or introduction of Metrolinx services like UP Express and the PRESTO fare payment system that seamlessly connects transit agencies across the GTA and Hamilton area.
●Work with external vendors and SME's in the analysis, design, development, testing and implementation of API's (Application Programming Interface) for various websites that support Metrolinx services.
●Develop the Business Case and supporting project plans, procurement, training plans etc. for the successful delivery of the product or service.
●Manage assigned project during the development, implementation and operations start up
by ensuring that resources are made available and that the project is developed and is
fully operational within previously agreed time, cost and performance parameters;
• Responsible for ushering the project through a formalized phase and/or gating process
• Work with Sr. PMO leaders to establish project governance and demonstrate
proficiency in chairing and presenting at project governance meetings at Director and
VP level.
• Develop accurate project forecasting, budgeting and financial management for each
project;
Toyota Canada Inc March 2017 – Sep. 2017
Sr. Project Manager
●Responsible for leading TCI IT Project Team with new Data Centre build in “co-location” facilities that will be provisioning a new infrastructure.
●Leading the effort to move TCI’s Managed Services for infrastructure monitoring and management.
●Infrastructure includes Mainframe, Wintel, SAP, Unix, Storage, Networking, Middleware etc.
●Worked with vendors in the planning and assessment of migrations strategy to AWS.
●Assisted with re-architecting the migration of legacy Unix environments to AWS and DR solution.
●Lead team in connecting core AIX applications to applications deployed in cloud.
●Responsible for managing various project related work stream projects i.e. Knowledge Transfer, Data Centre Build, Account Run & Maintain, Cross Functional & Service Management, Service Now, and Transition Governance.
●Chair weekly TCI internal and external team, steering and stakeholder committee meetings.
●Provide weekly and monthly status reports.
IBM Canada June 2016 – Dec. 2016
Sr. Project Manager
●Manage project team of approximately 15 SME’s for the migration/deployment and validation of approx. 4000 Linux and Windows servers (SQL, but not limited to) on scheduled evenings and weekends. Provide status update to senior management at IBM/Rogers.
●Manage data collection and analysis, planning and migration strategy of systems and processes to AWS.
●Establish Change Management and project plan/roll back plan.
●Provide daily status report, lessons learned
Canada Cartage Systems LP October 2015 - June 2016
Sr. Project Manager
●Manage various IT projects for the organization including but not limited to managing Cisco PBX Telco System upgrade/migration project and the Data Centre relocation project to AWS.
●Develop/review SoW, RFP’s; meet with vendors, and project stakeholders.
●Responsible for defining the scope and developing the Project Charter and plan. Change Management, communications plan, manage the technical and application teams, and provide regular status reporting/meeting minutes and lessons learned to senior management utilizing Project Management software.
Enbridge March 2015 – August 2015
Sr. Project Manager
●Delivering enterprise wide transformational projects including, firewall (IDS/IPS) and network segmentation, security hardware refresh and stabilization project.
●Ensure change-management approach is fully integrated into program design and decision making, both informing and enabling strategic direction as outlined in the business case.
●Worked closely with the Network Security group, with technical reports located in various offices: Toronto, Edmonton and Houston. Led virtual teams across multiple business units.
●Responsible for financial reporting/billing, cost control and managing the project operational and capital budgets as well as tracking resource time and ensuring that all deliverables as outlined in the Charter are met.
CIBC December 2014 – March 2015
Sr. Project Manager
●Manage the development and enhancements to the platforms supporting FX domain. This includes new functionalities, regulatory projects. Project is executed in a global delivery model including business and development centres.
●Act as business liaison partner with business sponsor and stakeholders to develop the business case, and provide input on tactical direction.
●Ensure assigned Wealth Management, Asset Management, AML and Capital Market projects meet the requirements of CIBC’s standards, policies, and procedures. Analyze portfolios and provide forecasts of potential losses that would be incurred for a variety of risks.
●Manage configuration Dev/Ops changes/enhancements to AML portfolio applications.
●Ensure that all necessary risk assessments and processes are carried out at the appropriate time. (Architecture, Governance, Security Threat Risk Assessment, and Operational Gating)
Bank of Montreal June 2014 – November 2014
Project Manager
●Manage Digital Workspace Services BMO technical team and contracted vendors to develop, implement and deliver a local and central VDI (Virtual Desktop Implementation/deployment) solution.
●Responsible for the migration of servers and desktops computers managed by DWS to identified branches with approximately 2500 users.
●Assess, test the modifications to the BMO business applications while maintaining existing network traffic patterns.
●Validate the operation of virtual desktops in a local VDI arrangement in a development environment.
●Asset and configuration management of servers, storage, performance tuning, testing and validation of the workstations and applications.
●Manage the design and roll-out of Office 365 and license requirements for approximately 800 users. Also assisted with migration plan for the mailbox moves and Active Directory policies and issues.
●Effectively manage the engineering teams to ensure the business requirements with regards to the System data configuration & infrastructure were met.
Hewlett Packard October 2013 – February 2014
Project Manager
●Senior Project Manager responsible for successfully migrating assigned accounts from Clegg Rd. Data Centre to the Markham Data Centre.
●Develop and maintain the MS Project/Plan schedule for the migration.
●Responsible for the PMO Resource planning and management for the accounts that were assigned for migration (Lift and shift/Swing – Extend VLAN), hardware/network upgrades, rack and cable installs to the Markham Data Centre. This involved interviewing and the hiring of Project Managers and Coordinators.
●Effectively manage and work with SQL SME’s in the configuration management, storage requirements for servers to be relocated.
Direct Energy – Atrium
Project Manager October 2011 – August 2013
●Managed major infrastructure and transformational projects for various business units following the project management standards, methods and practice used in the PMO.
●Responsible for the day to day management and contact with the Wintel, UNIX, Storage, Database, Security/Firewall and Network teams/resources in order to provide infrastructure solutions to DE’s business units in Canada and the U.S.
●Manage complex projects and participated in the Data Centre relocation/migration of approximately 40 servers from Toronto to Houston, Texas with various technologies including Virtual Desktop Infrastructure (VDI), Office 365 deployment, SANs, Citrix, SQL Server, NetApp, Disaster Recovery.
●Managed DE company-wide Nitro Security project and responsible for the budget, cost control, resources and procuring the necessary appliances.
●Develop and manage Change & Firewall requests and obtaining the necessary approvals to proceed after meeting with the technical teams to review the required changes.
●Analyze the configuration changes made on the firewall devices to assess the vulnerability/security of the devices.
●Lead the Telecom & Network groups, Storage & Firewall groups etc. for the configuration of servers which included the installation of applications/databases to be deployed to local DE data centres, Fusepoint and other business centres across Canada and the U.S.
Ministry of Government Services (ITS Project Management Office) June 2008 – June 2011
Project Manager
Managed several projects within the PMO from initiation to closure during this period utilizing OPS Project Management Framework and Methodology to achieve the desired infrastructure solution. Provide client facing Project Management Services to cluster and ministry clients through the ITS Project Management Office (PMO). Day-to-day project management involved:
●Project planning, including blueprint development and solutions acceptance process facilitation.
●Asset and Configuration management of servers and applications. Managed Server refresh and backup of Clarity folders, database and customizations for various Ministry clusters.
●Developed the Complex Move strategy/program and developed Move templates for OPS and personally managed several ITS Service areas with relocating staff for over 30 government/cluster offices (including the office of the Deputy Minister) for (CAC, HSC, CSC, GSDC, JTS etc.) within Ontario during this period which included relocating/consolidating the server/s as well as managing all voice and data requirements, fiber installs and other upgrades or enhancements. Worked closely with cross-functional ITS Telecoms (Telco) and Service Management groups as well as with vendors (TELUS/Bell) in order to determine the necessary cabling (for Cisco data & voice) required for the sites. Managed the technical teams across Ontario for all Complex Moves and cross trained Project Managers in the ITS PMO on the Complex Move process.
●Ensure Ministry’s project methodology and governance is applied and followed during project delivery.
●Establish project governance roles and responsibilities for high visibility program delivery.
●Managed 3 PM’s, several SME’s and application developers for the delivery of an application component for a major project; Office of the Independent Police Review Director (OIPRD) implementing an IVR system for Justice which involved application development and testing, certification and migration of new desktop image for several offices across Ontario while applying and adhering to PMI’s PMBoK, OPS Project Management Framework and methodology.
CIBC – One Network Campus Project December 2006 – May 2008
Project Manager
●Net Migration Project – a refresh & convergence of data networks with voice technology for Digital Channels project.
●Lead the Audit and security data of the firewall devices.
●Effectively manage the monitoring of firewall traffic/activities.
●Track configuration changes made on the firewall devices.
●Provide configuration analysis report.
●Manage test prep and execution
●Coordinate user application connectivity testing on scheduled migration days.
Maple Leaf Foods March 2005 – November 2006
Project Manager
Managed several merger/consolidation projects during this period. The overall objectives of the following projects were to manage two Project Managers, several SME’s and approximately ten onsite technicians in order to integrate the company’s internal processes and technical infrastructures between Maple Leaf Foods and Schneider Foods.
Novell Replacement Project
●Managed the Program and Project Management for the replacement of all the Novell file servers with multi-function (SMS, RIS, DC) SAN’s, Microsoft servers (Windows 2000/2003) server, develop, package and deliver applications via SMS, manage communication between users and domains. Responsible for the consolidation of roles, processes and systems in this merger project between MLF and Schneider Foods were delivered in scope and on-time while utilizing this methodology.
Other Assigned Projects:
Microsoft Exchange Server/Refresh Consolidation
Data Centre Move/Relocation/WAN Consolidation / Firewall
Data Centre Move/Relocation Project
WAN Consolidation / Firewall
CIBC/IBM Canada October 2003 – February 2005
Project Manager
●Manage and direct a project team of approximately 20 CIBC/IBM SME’s in order to design and develop an enterprise solution that would allow Offshore (India) developers access to CIBC development servers on various Credit Card application development/migration projects. Documented Credit Card and E-Commerce application development processes using client prescribed project methodologies, tools, and templates: business case, solution feasibility, MS Project Plan, business requirements and functional requirements.
●Lead the project team to identify and deliver project requirements for CIBC Wealth & Capital Market applications at multiple levels of detail i.e. Requirements Analysis, Design, Develop, Implementation and testing utilizing SDLC down to the system specifications.
●Comply with IT governance guidelines during project delivery.
●Manage AML Parameter Optimization, Transaction monitoring and Regulatory Reporting on assigned projects.
●Managed vendor-partners, i.e. Microsoft, and collaborated with Implementation and Operations staff to validate feasibility.
EDS Canada October 1991 September 2003
Ministry of Transportation
Senior Project Manager
TCP/IP Network Conversion Project
●Managed the development of the Project Charter, Statement of Work outlining the scope, preparing high level Deployment and Technical Architecture documents and MS Project Plans, Risk Analysis and mitigation plans for the RUS, DEC and TIS clusters.
Other Assigned Projects:
EDS Canada
Ontario Property Assessment Corporation
Senior Project Manager
●Project managed the Server (120) & Workstation (3500) replacement and Novell NetWare Infrastructure Upgrade for the OPAC regional offices across Ontario.
EDS Canada
Ontario Hydro
Senior Project Manager
●Provide implementation services for the client server systems, legacy application conversion and testing process, and the call centre and LAN/WAN solutions.
EDS Canada
Ministry of the Solicitor General
Senior Project Manager
●Provided the direction and management of several technical and deployment teams for the implementation and installation of Servers and Desktop systems at ministry locations across Ontario.
EDS Canada
Metro Toronto Police
Senior Project Manager/Technical Advisor
●Directed and managed the desktop upgrade rollout of new hardware for all the divisions for Metro Toronto Police. Responsibilities included managing the technical team in the image development, scripting of files for transfer, data and application migration, acceptance testing, developing equipment specification and implementation plans. This project affected over 1000 desktop systems with a value of 2 - 5 million and required the management and scheduling of numerous subcontractors.
Project Accomplishments:
●Managed the Implementation of a Distributed Systems & Network Management framework to enhance manageability, reduce downtime and errors through proactive management and improve end user productivity due to better network and systems availability.
●Managed the Enterprise-wide migration from NetWare 3.12 to NetWare 4.11, which included the design of the Directory Tree, institution of administrative procedures, consolidation and upgrade of 150+ servers and 4000+ clients.
●Successfully implemented company-wide security project
●Managed the transition of infrastructure services for a major company merger.
PROJECT MANAGEMENT METHODOLOGIES
PMBOK, SDLC, Agile, Waterfall
EDUCATION/CERTIFICATION
Computer Technologies 2003
MTI – Certificate of Training, Standards and Processes for Project Schedule Management
Yoush Consulting – Certificate of Training, Conflict Management and Interest-Based Negotiation, Change Management
Other Technologies – Server Technologies, Systems Architecture, ITSM, Oracle, Oracle, SAP, Azure, Hyperion, SQL, JDE. Dev/Ops, Ansible, Jenkins, Git, Bamboo, SaaS, PaaS, Iaas, EC2, EBS, EC2, ELB, SDLC, SharePoint, Clarity, Planview, Lotus Notes
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