Quality Customer Service
Resume:
HAROLD L. GOLD
Chemical Operations & Team Leader
A proven leader offers a track record of success in production and manufacturing environments, solving problems, mentoring employees, and ensuring quality deliverables. Excels in labor relations, working to optimize plant operations, expenses, quality, and staff performance. Achieves and maintains compliance to safety protocols, company policies, industry best practices, and state, federal, and local regulations. Core Strengths
Customer Service – Operations Management – Quality Control – Team Facilitation – Labor Relations Facilities Management – Total Quality Management – Startup Leadership – Training & Development Select Career Highlights
Modified production of Epolin Inc.’s bestselling dye for expedited production and less lead time. Streamlined Ashland Chemical’s production practices by altering/optimizing the scheduling of employee breaks and lunch times to provide better plant coverage. Implemented a computer operation system for BASF Corp.’s plant operations and installed a new PC system in the entire plant for improved operations. Improved production operations with a shift modification to enhance employee motivation. Professional Overview
INTERNATIONAL PAINT LLC./AKZO NOBEL, Houston, Texas 2013 Present Chemical Operator/Batch Maker
Contributes to the manufacturing of paint for the boating industry, using large tubs and large chemical tanks; oversees pumping of raw materials and adding of drummed and bagged materials to form the proper batch sheet combinations for the finished paint products. Uses forklifts, walking and riding, and ensures compliance to all safety and environmental policies. Follows batch sheets to precise specifications, checking pre weighed raw materials, monitoring batch conditions, and maintaining a clean work area.
Achieves strict requirements for the painting of expensive yachts and boats and produces high quality deliverables with little to no supervision.
Helps train other operators in the production of the yacht based products. EPOLIN INC., Newark, NJ
2006 2013
Production Technician/Supervisor
Worked on the manufacturing of inks and dyes, in a small production operation, making new batch sheets while ensuring quality assurance requirements are followed. Maintained housekeeping receiving and shipping records. Achieved and maintained forklift certification with experience in warehouse operations. Production Technician continued…
Owned accountability for safety and housekeeping of the production area, chemical drum storage, warehouse area, and waste chemical area.
Handled the removal of waste from the site, with the proper labeling and paper work. Contributed to the operation with zero supervision, following a weekly production schedule. Ordered raw materials and ensured proper repairs for all production equipment. Cleaned and organized the entire production area and warehouse area. Championed the purchase a forklift to better aid shipping and receiving of large orders. ASHLAND CHEMICAL COMP., Totowa, NJ 2000 2005
Lead Production Operator
Issued batch requirements to operators while overseeing production and quality efforts. Managed a 12 hour shift operation with 8 hourly personnel in a non union environment, driving the manufacturing of adhesives in a high pressure reactor environment. Reporting to the day shift management, contributing to production and quality of each batch. Identified and addressed quality issues and reported to management any employee problems that arose during shift operations.
Unloaded raw materials and packaging materials while inputting production numbers and attending production meetings with management.
Modified batch sheets to achieve improved readability by operators. BASF CORP., South Brunswick, NJ Prior to 2000
Production Supervisor
Worked as the Shift Supervisor in charge of running shift operations, making all personnel and quality decisions, while directing operators in production operations and safety leadership. Managed 15 hourly employees, handling disciplinary actions, production rates and quality, and maintenance issues while trouble shooting of both mechanical and quality issues. Directed safety meetings, checked and approved all hourly time worked, and provided training of and documentation of new employees.
Contributed to monthly management meetings and offered ideas for improving process and quality. Helped maintain and program both mainframe and PLC systems while also training both supervision and hourly personnel on all systems.
Education
AA Degree, Liberal Arts – LINCOLN JUNIOR COLLEGE, Lincoln Illinois 1967 1969 Computer Programming – CITTONE INSTITUTE/Edison, New Jersey 1982 1984 HAROLD L. GOLD
15000 Mansions View Drive #2401
Conroe, Texas 77384
*******@*****.***
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