Employee Relations Manager

A Inclusive and Effective Leader with ** years of rich experience in HR involving: Org. Building, Talent Acquisition, Co -Visioning, Employee Branding, People Policies, Org. Deployment, Organizational Realignment and Industrial Relations

Skilled in conceptualizing and implementing need -based process modifications such as development of material, modules and processes of training after thorough analysis to enhance operational efficiency and optimize resource utilization

Excelled in driving strategic HR initiatives to realize bottom line results and realigning employee relations / engagement in the pursuit of objectives of leading organization to create an amicable & transparent environment

Successfully delivered continuous saving on recruit ment cost by using innovative strategies for recruitment which were adapted by other circle operations; exaggerated efforts in employee retention and groomed the business managers to become capable HR managers through mentoring

Spearheaded operations as a HR Generalist with rich expertise in various facets of HR like Manpower Planning & Talent Acquisition, Organization Capability Building, Employee Cost, Performance Management, Employee Branding

Effective communicator & win-winning evangelist with excellent analytical & organizational skills; exceptionally well organized with a track record that demonstrates self -motivation & creativity to achieve corporate goals

Education

1997 MBA in Personnel Management from The University of Burdwan 1993 Graduation from B.B. College, Asansol

Areas of Expertise

Business HR Operations Training & Development Talent Acquisition

Employee Engagement Policy Formulation Recruitment & Succession Planning System Implementation Competency Mapping Team Building & Leadership

Soft Skills Timeline

Work Experience

Dec-2017-Present Lokesh Machines Limited, Hyderabad as AGM-HR & ADMIN

Key Result Areas:

Talent needs of the organization: Resource the businesses at right time by providing right type of resources. Assess Manpower needs of various businesses for current year and next three years. Undertake Talent assessment and management exercise.

Performance Management System: Deploy Goals and objectives for executives. Conduct Goal alignment workshop for creating successful teams. Implement incentive compensation with clear measures for success. Implement annual performance appraisal system in the background of compensation & Benefits management practices.

Build organizational Values: Monitor core values of the organization. Reinforce values in practice by recognizing role models. Conduct 360 degree feedback on leadership team’s ability to practice Values. Define Behavioral indicators and drive the organization at large.

Create an engaged workforce: Encourage participation of employees across organization in various areas such as suggestion scheme & implementation, annual day celebrations, monthly communication & magazines, community development activities, Initiatives like Manufacturing Excellence wherein cross functional teams engage for a common purpose.

Governance: Drive 100% adherence in the area of HR and play an active role across the organization on various aspects.

Previous Experience

Feb’06 – July’17 Apeejay Surrendra Group, Kolkata as Sr. Manager HR

Key Result Areas: Recruitment

Analyzing requisition against budget and present internal structure of manpower; interviewing and shortlisting the candidates till the level of manager; managing the entire recruitment of tea gardens and Floating staff.

Liaising with the recruitment agencies and formulated process for Signing of SLAs and assessment of performance of the agencies; formulating and implementing comprehensive Ref Check Process

Talent Acquisition

Understanding manning requirement in consultation with CEO / Director HRD/HOD; formulating and implementing Employee Referral Scheme of the Group; organizing campus recruitment process

Formulating and implementing the SOP of recruitment procedure; undertaking Manpower Planning of the Group Companies in consultation with the CEOs ; imparting support to businesses with the right talent at the right time & to improve upon the TAT for hiring

Training & Development

Leading employee training and development division by monitoring competency grids and identifying training needs for s kill / competency up-gradation; creating training modules on various topics such as presentation skills, communication, business etiquette, selling skills, leadership, customized induction programs and so on

Identifying training needs of all individuals at the unit for the year based on skill gap analysis, individual feedback regarding self- training needs; developing training catalogue; compiling major training areas for incorporation in group training calendar; structuring training design as per requirement; assessing the effectiveness of the training through the immediate training feedback,(half of the line was not added was it for some reason do let me know) introducing retraining procedure and the pre and post questionnaire

Business HR Operations

Ensuring employee welfare, safety, wellness and health with active involvement in the development an d implementation of policy documents and handbooks for employee reference; undertaking day -to-day HR functions as a Generalist HR ; engaging in operations related to policies -framing and implementation; conducting exit Interviews, interviews, developing JDs and KRAs .

Coaching, advising and influencing management on operational, organizational development, and policy issues; creating and interpreting policies and crafting recommendations in compliance and with local, state and resolving employee relations issues.

Accomplishments:

Managed the entire recruitment process of all the group companies which include Retail, Financial Services, Tea, FMCG, Beverage Industry- Chabar, Shipping, Real Estate and Hospitality in the form of Business centers

Managed the recruitments of Chabar - introduced clients to a distinctive experience of relaxed tea drinking in a friendly atmosphere

formatted in the model of CCD & Barista

Helped in directly generating a substantial percentage of revenue worth INR 5.5 Lakhs for the organization through business development and delivering training programmes

Facilitated the training requirements for 65 employees; coordinated the 210 hours training

Assessed organizational needs and collaborated/consulted with senior management at 6locations to develop solutions related to technical, domain, process, behavioral and leadership development and worked on content customization as per the requirement.

Reduced the number of contract recruiting vendors from 17 to 5; created better vendor relationships; allowed company to realize significant savings of 10.5 lakhs

Partnered with executive management team to resolve performance issues and provided guidance and interpretation of company policy and employment law

Monitored and constantly reduced the costs of the recruitment process by 69% through the application of strategies like online recruitment through job sites, data base and employee referral scheme

Maintained attrition within 5% with improvement in employee satisfaction by 40% and engagement levels by 74%

Prepared the RC JDs of various group businesses based on the Mercer Format

Framed the:

oProcess for the campus selection, recruitments and review of the MTs of the Group

oRecruitment process of the TMEs and Deck Cadets of the Shipping business of the Group

oTraining process as per the ISO and TPM standards at the Birla Group

Aug’98 – Feb’06 B.K. Birla Group of Company (Vasavadatta Cement), Sedam, as DY. Manager (T & D)

Projects Undertaken

Organizational Commitment Among Employees

Evaluation of Causes & Remedies of Absenteeism of Hourly Rated Workers.

Quality Control of Eveready Industries Ltd.

A Statistical Analysis of Accidents in E.C.L Mines

Methods & Evaluation of Workers Training in E.C.L.

Certification

Lead Auditor course of ISO 9001-2000

Personal Details

Date of Birth: 19th January 1972 Languages Known: English, Hindi and Bengali

Mailing Address: 38/53/1, Santana Apartment, 3rd Floor, Flat No 3C, A. N. Saha Road, Lake Town, Kolkata- 700048

Decision Maker

Motivational Leader

Collaborator

Communicator

Thinker

Planner

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