Life Insurance Manager
Resume:
Arjun Gomber
***********@*****.***
CAREER SUMMARY AND OBJECTIVE
Human Resources partner with a varied experience in managing Talent Management, Performance Management, HR Analytics, Workforce Management, Employee Engagement, Strategic HR Support and Employee Relations. Strong Analytical, research and problem-solving skills. Delivering high impact HR solutions to the business line in collaboration with HR channels and vendors. Managing complex and Matrix stakeholders who are a part of the business leadership. EMPLOYMENT HISTORY
Max Life Insurance Co. Ltd, Gurgaon
May 2018 – July 2019
Senior HR Manager – Agency
Performance Management: End to end program management of annual, mid-year and Quarterly Appraisal Cycle. Partner with Head – Agency HR, in creating a rich culture based on performance- based engagement and drill down key initiatives e.g. Best Bets
Talent Management & Talent Development: Analysis of training needs by roles and other segments in line with business needs. Succession Planning for senior leadership. Working towards identified retention strategy
Compensation & benefits: Finalizing the pay recommendation in terms of increments, promotion and budgets basis the comp benchmarking process. Formulation & execution of Rewards & Recognition framework
Headcount Management/Manpower Planning/Recruitment: Accountable for workforce planning, develop pipeline of talent to improve utilization of intellectual capital. Coordinate with the key stakeholders involved (Candidate, Line Manager, and HR Operations etc.) for recruitment-related activities and interview processes. Review recruitment gaps on a monthly/ quarterly basis to ensure adherence to HC budgets and minimization of hiring gaps across all levels. Identify open positions for respective BU and leverage varied sourcing channels to identify potential candidates
Employee Engagement: Analyzed trends and metrics to develop solutions and programs aimed at creating a sustaining company culture; facilitated several “lunch & learn”, employee satisfaction survey action planning, developed mentoring opportunities, organized town halls and implemented team building events to improve engagement and morale. Planning of on-boarding & Induction Program
Vendor Management: Manage budgets and partner vendor relationships and payouts
Act as the transformation/process champion (within the HR team) for Agency HR
Support Agency HR head in project planning, implementing and tracking various national level projects
Custodian for monitoring progress on Employee Disciplinary Action Process (EDAP) & Compliance
National payroll SPOC for PAN INDIA Agency Channel
Analytics: Prepare business/HR analytics for Agency HR. Identify the optimum people metrics for the financial year and taking corrective actions to maintain the same round the year Special Projects
Implementation of PMAPS as Selection Tool
Pragati Phase I and Phase II – Expansion of Agency Offices Royal Bank of Scotland, Gurgaon
May 2015 – May 2018
Manager Human Resource Business Partner – Finance Change/NatWest Markets
Headcount Planning/Workforce Management & Goal Metrics: Identify the optimum people metrics for the financial year and taking corrective actions to maintain the same round the year
Talent Management & Succession Planning: Succession planning for senior leadership, career pathing, assessment center, training need identification, HiPo Development, retention strategies, exit management
Rewards & Recognition: Maintain penetration levels & employee motivation, execution and facilitation
Budget Planning and HR-MIS: Ensure the activities are carried out accordance with established specifications, schedules and budgets
Performance Appraisals: Coordination with business to ensure timely completion of all stages of the Performance Appraisal process by periodic communication with the stakeholders and timely resolution of any issues / challenges
HR Operational and engagement activities: International/domestic transfer closure, payroll closure, exit discussions, catalyst event, all hands meet, HR 1-0-1, skip level meetings, Periodic HR kiosks, listen hours etc
Diversity & Sustainability: CSR activities. Leading the event – “Disha”. Leading the cultural committee of RBS NATWEST
Representing entire HR function in Business Reviews & client/internal audits
Part of HR transition team during formation of NatWest markets in India a separate legal entity
Forecasting Analytics: To work on demand and supply matching of manpower, run analytics and tools for optimum headcount. Conducted PQI based scoring for forecasting and managing employee attrition
Vendor Management: Negotiating & leading meetings with vendors HCL, Polaris, Sapient & TCS for third party resources. Taking ahead discussions & getting the resources on board with in the stipulated timelines Special Projects
Organizational Restructuring of NATWEST Markets from RBS
PlanView Implementation – work & resource management tool
SAP FieldGlass Implementation – cloud based vendor management system S&P Global Market Intelligence (formerly S&P Capital IQ), Standard & Poor Co., Gurgaon February 2011 – May 2015
Research Associate Level II / Human Resource
Extensively using data aggregators like Factiva and Nexis and carrying out continual comparisons with competitors like Bloomberg, Mergerstat and Thomson Reuters. Conduct secondary business research to gather relevant information and deliver meaningful insights
Trend Analysis for metrics, peer players in industry by looking at company reports, analyst reports, strategy presentations and deriving key messages relevant to analysis.
Managing employee engagement, grievance handling & all HR operational activities .Participating in the formulation of action plans necessary to deliver successful engagements. Handling CSR activities.
Talent management: Coordination & execution of manpower planning, recruitment, induction, exit interviews & ensuring culture fit. Training Need Analysis/ tracking completion of all mandatory trainings and ensure adherence to compliance.
Part of project team of employee satisfaction survey designing and execution at an organization level.
Assists in smooth management of performance appraisal outcomes and other employee lifecycle activities such as promotions, transfers, rotations, and succession planning. Ensuring timely closure monthly payroll activities Bajaj Allianz Life Insurance Co., Chandigarh
July 2010 – December 2010
Management Trainee
Client management - Handling business procurement channel-Acquisitions (tie-ups) of Northern Region.
Sales Support / MI and Legal contracts/ Paper work, Legal documentation & Contract Execution
Stakeholders - Corporate agency, IRDA, Punjab, Himachal & Haryana government agencies
MI and Data management for marketing and Sales for entire region EDUCATIONAL QUALIFICATIONS
2010 – MASTER’S DEGREE – MBA, Amity School of Insurance & Actuarial Science, Amity University, Noida (U.P)
- Academic Topper - Conferred The Best All Rounder Award from the batch of 2010 2008– B.A (Hons.) Economics, SGTB Khalsa College, Delhi University (North Campus), Delhi 2005– BOARD OF INTERMEDIATE – COMMERCE WITH MATHS, Delhi Public School Mathura Road, New Delhi
- Merit certificates for outstanding performances in extracurricular Activities (Debates, Street Theatre, Community Service, Animal Care, AIDS awareness & Yamuna Cleanup project CERTIFICATIONS
Mentorship Certification received from International Mentorship Association
Workshop on “Transformation in HR work ways”
2015 – Prince 2 Certified (Foundation & Practitioner Level)
2012– SAS PROGRAM- Certification (NIIT Institute, Delhi)
MS Office Packages/Google Analytics /OBIEE (Oracle Business Intelligence), PlanIT, Harbour, OTL (Oracle Time & Labour)
PlanView Enterprise Tool / VISIO /SAS 9.0 and SAS EG (Windows)/Elementary SQL
SAP Fieldglass – VMS (Vendor Management System)
Proficiency with spread sheets, presentation software & project management.
In-house training completed on coaching, performance management and leadership development OTHER INTERESTS
Volunteer work in SGACC (Sanjay Gandhi Animal Care Center) hosting animals & help visitors find adoptable pets
Outdoor activities – hiking, swimming, playing tennis and basketball
Travelling & exploring new places & cuisines
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