Manager Food Service

KEN JONES

**** ******** *****, ******* ** ***** · 209-***-****

*********@*********.***

Accomplished franchise General Manger with proven track record of driving same store sales growth, delivering a high level of guest service and aligning operations with organizational needs within the Family casual or Casual dining structure. Impact and results orientated, with store opening, franchise training and team development skills. EXPERIENCE

2/19/2015 – 2/1/2019

GENERAL MANAGER, BLACK BEAR DINER: PARADISE, CA.

Operational functions to include all daily and period requirements of franchise. Complete P/L accountability, governing regulations and guest satisfaction. Worked directly with franchise owner and corporate office to insure core values of the brand and sales growth increases. 2017 increased top line sales 11% and was Divisional Manager of the Year. Best of class in 2015-2018. 1.9 million sales volume annual.

8/2014 – 2/2015

FOOD AND BEVERAGE DIRECTOR, EAGLE LAKE SENIOR LIVING: SUSANVILLE, CA Operational functions to include all daily requirements of food and beverage program and managing the population of residents’ meal periods, both assisted and memory care. Menu development, nutritional regulations, diet guidelines and catering on and off-site functions. 8/2/2009 – 10/20/2013

FOOD SERVICE DIRECTOR, PRESTIGE SENIOR LIVING: MANTECA, CA Operational functions to include all daily requirements of scratch cooking food and beverage program. Complete scratch full-service meals in a up scale new assisted living care environment. Worked directly with food service vice president to develop custom meal planning and budgeting guidelines. 2010 World Class Award in food and presentation. Lectured presentations on eating healthy and wellness for seniors. Presented Gold Star banquets for United States war heroes. 4/2004 – 8/2009

GENERAL MANAGER, JOHNNY CARINOS: GILROY AND MODESTO, CA Operational functions to include daily and period requirements of franchise. Complete P/L accountability, governing regulations and guest satisfaction. Worked under direction of area and brand management. Trained new managers through MIT program and assisted with new store openings with-in franchise territory. 3-4 million sales volume annual. 2

SKILLS

• Brand enhancement

• Purchasing

• Training

• Store openings

• Scheduling

• Payroll

• Equipment

• Staffing

• Cooking

• Health Department regulations

• Workmen Comp

• Labor laws

• Menu rollouts

Activities/Memberships

Board of Directors, Boys and Girls Club. Rotary member, Salvation Army volunteer. Traveling, boating and landscaping.

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