Rosa Ainslie *** Ocean Drive Miami Beach FL ***** email: adaa1h@r.postjobfree.com T. 786-***-****

Rosa L. Ainslie is a resident of Miami Beach, Florida one of the most diverse cultures and international areas in the USA. I have embraced Miami Florida real estate for the past 6 years, specialize in luxury real estate and investments. Prior to join real estate business, I spent more then 20 years in Luxury and VIP needs.

I am extremely articulate and knowledgeable - a formidable advocate for her clients, offering them utmost integrity and discretion. I understand their needs. Fluent in English and Spanish, I work perfectly with international and local clients who are moving from around the globe or across town.

Born in South America, but a true Floridian at heart, I moved to California in my 20’s to finish my studies in business and then move to Miami Beach Florida. I am multicultural, since I’ve been traveling all over the world, and I am well positioned to assist a broad international client. Professional Summary

• 10 years as Owner and General Manager of “On Call Massage Services” LLC. Company focused on giving Beauty Services at VIP’s 5Stars hotel clients in Miami Beach.

• Experienced and professional Fine Dining Hostess with great knowledge and understanding of the high-end dining experience.

• Great skills at reservations, scheduling and planning seating arrangements. 5 years of Fine Dining Hostess experience in the top exclusive restaurants.

• 6 years as Realtor in Florida.

Core Qualifications

• Outstanding ability delivering professional customer service

• Outgoing and friendly personality and demeanor

• Skilled Reservations scheduling

• Great interpersonal and communication skills

• Extensive knowledge of the fine dining industry

• Skilled handling of customer complaints.

• Bilingual English /Spanish

Experience

Fine Dining Hostess

6/1/2004-9/1/2009

Bistro Fine Dinning – Laguna Beach, California

• Maintained professional and sharp appearance at all times.

• Scheduled all reservations and planned seating arrangements with management prior to dinner service.

• Performed dining room preparatory work.

• Assisted setting up of planned events.

• Greeted customers and directed them to their seats.

• Juggled multiple tasks while providing terrific service.

• Seated guests with reservations immediately and guests without reservations as soon as seating was available.

• Provided wait times information.

• Maintained tact and diplomacy and friendliness in a fast-paced environment

• Ensured guests had water and informed them of their server's name.

• Assisted servers with counting tallies at shift end.

• Handled customer complaints with good listening skills and working with management.

• Thanked guests and invited them to return

Owner of On Call Services Inc:

10/1/2009 to 2018

Serving for 10 years, The “W Hotel” Miami Beach and later “1 Hotel” Miami Beach and “SLS Hotel” assisting VIP clients in all their personal beauty needs, working with 25 Massage Therapist. EDUCATION:

Bachelor degree in Psychology, Lima Peru and Salt Lake City – Utah - Real Estate Agent, Miami Florida

Intensive courses in Business administration in Miami Florida. Miami, September 2019.

Contact this candidate