Sales Executive Customer Service

PASSPORT RD. AL TAHANI BLDG. ABU DHABI UAE

PHONE (056-***-****) • E-MAIL ********************@*****.***

DENNIS DWIGHT LAGMAN

PERSONAL DATA

Height: 5 Feet, 11 Inches

Weight 89 kg.

Dateof Birth : March 16, 1980

PlaceofBirth: Manila, PHILIPPINES

Citizenship: Filipino

MaritalStatus: Married

Religion: Christian

OBJECTIVE

My objective is to join your prestigious company and give my best to my work, utilize my skills in computer literacy and work related experiences.

EMPLOYMENT

December 2014 – May 2015 UNILIVER PHIL(Reverse Logistic)

Team Leader / DSDA Monitoring

Making Each team sufficient on each task

Making sure the team designated are capable handling the work load

Monitoring each truck load in tact and proper documentation

Monitoring Disposal Procedure for example BIR and other supporting documents needed to process the Credit return

Appearing each disposal per site is proper and in good process

Making Daily reports to my superior for Disposal Process and Scheduling

Making Weekly and Monthly Report for the Bureau Of Internal Revenue

Monitoring Manpower Used to each daily task

Making payroll for each Team Used in per task

Safety is always implemented due to risk in contamination of return item

February 2014 – August 2014 MIC TRADING(Cavite Philippines)

Sales Executive

Ensuring the Demands each clients

Ensuring the Items that they purchased are in Quality

Ensuring the presentation of product line are class quality and well explained

Making Visitation to each clients and making sure they are well taken care of

Giving price quotation each clients request

July 2013 – January 2014 DIAMOND RENT A CAR(Philippines)

Executive Driver

Ensuring the Car is in Top condition

Ensuring the Driving will be as smooth and no Bumps

Ensuring the Estimated time and Destination are met with Client demands

Ensuring the car has no Dent or scratch

Maintaining Cleanliness in the car

Making trip ticket each client per trip base

December 2012 – June 2013 NACOMA SERVICES(Makati Philippines)

Driver / Personal Assistant

Ensuring the safety of the Chairman and his family

Ensuring their needs are met

Ensuring their safety at all times

Accommodating all the Out of the country needs Hotel and transportation

Picking up The kids from school

Ensuring the car is safe and ready for its duty

Planning every route that the Chairman may go

April 2012 – December 2012 MIC TRADING (Philippines)

Office Personnel/ Purchasing Officer

Online inquiry of items that our client’s needs

Ensuring the pricelist are in tact

Making sure the stock inventory are in good

Making every quotation are met and be purchased by our clients

Getting new supplier for some items that hard to find

Accommodating all the needs of the General Manager of MIC

August 2012 – March 2012 Wide Wide World Express Corporation

Courier/Driver

Delivery of Morning and Afternoon delivery on my respected area.

Pick up of Morning and Afternoon delivery on my respected area.

Ensuring of delivery and pick up by each call.

Shipment and Delivery Records must be accomplish as a report for daily record.

Encoding to our system for daily activities of my route delivery and pick up.

Assisting of call for inquiries of delivery and pick up by each respected route.

Daily report to my supervisor of my daily activities and if some problem occur must report it also.

Each pick up of cash must turn over and remit to our cashier for daily pick up.

March 2010 – August Liguigas Philippines

Assistant Dispatcher

Encoding everyday deliveries and loss/gain on deliveries

Ensuring good contact and excellent customer service.

Ensuring on time deliveries to customer.

Encoding thru the use of IVIEW system.

Encoding the use of Microsoft Office Excell base.

Making Daily Report to my superiors.

Making Weekly Report to my superiors.

Making Monthly Report and explaining to my superiors.

Assisting on inquiries of deliveries.

August 2002 – 2005: Manila Cargo & Clearing, Kingdom of Bahrain Assistant Cargo Sales Executive

Ensure good contact and excellent customer service.

Assist in pick-up of packages from different location.

Prepare and type house airwaybill documents.

Ensure safe and good condition of every package for shipment.

On time delivery of packages to the airport prior to flight departure.

Ensure accurate no. of packages and weight delivered to the airport as per Master airwaybill.

In charge of packing and wrapping of packages.

Assist in customer telephone queries.

Other task which maybe assigned from time to time.

January 2001 – July 2002: Henkel Phils.,PHILIPPINES

Merchandiser

Distributor of Henkel Products to all major Supermarkets.

In charge of ordering and monitoring out of stock products.

Inventory of not moving products submitted for marketing strategy.

Ensure orderly and organize display of products.

Give sales and good recommendations of new products to consumer.

Jan. 2000 – December 2000: SM Makati Supermarket, PHILIPPINES

Selling Clerk

In-charge in the maintenance and refilling of supermarket consumer products in the proper shelving.

Ensure orderly and tidy supermarket environment.

Giving customer advices and recommendation of the products.

EDUCATION

2007 – 2008 STI Makati

1st yr Bachelor in Computer Engineering

2005 – 2007 STI Makati

Associate in Computer Technician

1996 – 2000 De La Salle University. PHILIPPINES

2nd yr Bachelor of Science in Computer Science

VOLUNTEER EXPERIENCE

Inner Vision Foundation

Our aim is to help people to understand computer even to the remote areas and the poor people.

We do outreach program to the provincial places and give them understanding the importance of computer in today world.

SKILLS

Maintenance in server, Networking of the PC, Working in Windows Environment, MS Office ie. MS Word, Excel, Power Point, MS Photo, Coral Draw, IVIEW system, Publishing Creativity, etc.

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