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Training Sap

Mississauga, ON, Canada
January 11, 2020

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Puja Agrawal

Cell: 416-***-**** e-mail:


11+ years of SAP led Business Process and System Analyses covering GL Accounting, Revenue Accounting, Asset Accounting, Order to Pay and Procure to Pay process across different industries’ verticals; Financial Institutions, TELECOM, High Tech, Retail, FMCG, Media, Security Products, Education and Pharmaceuticals.

• Over 11 years of extensive functional experience in SAP FI/CO best practices encompassing 10 projects Three of which are full life cycle implementation from blue printing, realization, go live to production support.

• Experienced and highly skilled resource in the SAP based IFRS applications. (IFRS9, IFRS15, IFRS16 and IFRS17)

• Trained in accounting and system aspects of implementing Accounting for Insurance Contracts (IFRS17)

• Worked on other modules like MM, SD, PM and PS.

• Well versed with GL, AR, AP, Fixed Assets and Controlling.

• Identify and recommend actions to streamline business processes, through training and communication amongst the end user community

• Assist in business systems and process reviews, assist users in defining and documenting their business system requirements

• Guide employees when defining existing business process to ensure business system requirements are aligned with those processes, including recommendation for improvement and documentation for Implementation of new SAP functionality

• Adhere to ASAP / AGILE Project methodology and change control policies

• Facilitate Business Requirements Gathering through workshops and interviews with business experts

• Work closely with end users to ensure a mutual understanding of day to day activities

• Prepare and maintain SAP business process documentation

• Prepare and maintain all associated project documentation

• Prepare Functional specs for all system changes, work with ABAP developer where necessary

• Perform unit and functional testing

• Facilitate Integration and User Acceptance Testing

• Assist with SAP End-User Training to all customer service, sales, and planning groups

• Prepare Cut-over Plan in active collaboration with process owners and technical SME

• Perform/Monitor all cut-over activities in preparation for Go-Live.

• Well versed with Visio and other Microsoft apps like excel, word and PPT. Professional Experience

June.2018 – Jul.2019 Bell Inc Canada

SAP Functional Analyst (Revenue Accounting under IFRS15)

§ This project is a major telecom company based out of Canada. Implementing SAP RAR 1.3.3 with RAR on HANA DataHub with multifarious non-SAP source systems.

§ Major challenge in this project apart from Volume was to integrate multiple source systems and harmonize in a manner to generate Revenue Accounting Item for IFRS15 Processing and downstream reporting.

§ Involved in all phases of implementation_ DESIGN_BUILD_TEST covering 2

§ Engaged with core business and System users to prepare functional requirement document as a basis for the SAP RAR Build.

§ Complex process documentation in Revenue Accounting under IFRS15

§ Documenting GL determination strategy with BRF+

§ Documenting design parameters for setting up RAR

§ Creating Test scripts based on the requirement documentation

§ Presenting findings and holding review sessions with the business team

§ Leading and managing the baseline and/or project BSA responsibilities

§ Identifying and assisting in the re-engineering, improvement or replacement of business processes and associated technology


Dec.2017 – May.2018 Bramasol

SAP Functional Analyst (Revenue Accounting under IFRS15)

§ This project is a US based company in the Hi Tech industry implementing SAP RAR 1.3.3 with SAP SD and SAP CRM as source systems.

§ Involved in all phases of implementation_ DESIGN_BUILD_TEST covering

§ Complex process documentation in Revenue Accounting under IFRS15

§ Documenting Design specifications for SAP Decision Making Rules engine BRFPlus

§ Documenting GL determination strategy with BRF+

§ Documenting design parameters for setting up RAR

§ Creating Test scripts based on the requirement documentation Jul.2016 – Sept 2017 TELUS Communications Inc.

Role Functional Analyst – Revenue Accounting & Reporting (IFRS15)

§ As a Core Team member worked with SAP RAR implementation team on

§ Requirement gathering and analyses thru series of workshops with end users

§ Creation of Use case for discussion with SAP consulting team

§ Documenting the final design and configuration parameters

§ ABAP debugging to determine errors in RAI Processing and account determination

§ Designing Test cases and Test Scripts

§ Unit Testing, integration Testing, Product & Performance Testing with Defect resolution in consultation with consulting team

§ Strategizing validation processes for large Volume Loads

§ Value flow audit workshops for Business And Management Users

§ As a RAR Integration Team member involving

§ Data Provisioning for the creation of Revenue accounting Items

§ Data validation process with Source Data System Owners

§ Integration testing between the DataHub and SAP RAR

§ Obtained buy ins from key business users / solution architects for the key deliverables

§ Requirement Analyses in active consultation with Business and management teams

§ Design of Foundation Layer for current and future reporting needs

§ Deciding on the reporting tools ( e.g. WEBi / Excel Analyses tool / ABAP Query_Report


§ Worked with both in house and SAP development teams

§ Data mapping and formulations for integration

§ Presenting the Reports and reporting logic along with algorithms to business and management users

§ Validated and modelled to understand for making conclusions from the data for decision making purpose

§ Developing test scripts for End to end testing

§ User Training and enablement

Aug.2014 – Feb 2016 Apotex Pharmachem Inc.

Role SAP Consultant

§ Actively participated in Blueprint sessions and all other phases till post go live.

§ Played a key role in interacting with business for all final confirmations in the project.

§ Analyzed business data reporting requirements, facilitate report development and validation

§ Led mapping and finalizations of all processes in Finance and Supply Chain.

§ Finalized the reporting required for different departments and the views with all end users

§ Conducted workshops to finalize implementation of new processes in SD, Supply Chain and Integration.

§ Well versed with processes in SD, MM and Integration with FI.

§ Led assignment of roles and supported FICO go live.

§ Created Global Training and knowledge Transfer Strategies and implemented them across different sites

§ Led the team of consultants and end users to create and finalize scripts for SIT and UAT.

§ Trained the project roll out team and end users in India, Mexico and Canada.

§ Led the project team in creation of training material (BPP's) leading to ownership and involvement for better productivity

§ Led Period End Reporting

§ Created strategies for the training environment, that included data and maintenance strategies.

§ Created Training Materials and Role based curriculum (Overviews, role based training, exercises, QRG's, Transaction codes references, user guides etc)

§ Led the Change Management team.

§ Created Testing strategies, timelines, finalized scripts and was involved in post testing analysis.

§ Participated in the role of Business Analysis in all phases of the project namely blueprinting, gap analysis, functional specs, Process Design Documentation, Testing, Training, Cutover and Go live support.

§ Actively participated in post go live support in the production environment. May.2013 – Apr.2014 Stanley Black and Decker

Role SAP Senior Business System Analyst

§ Catered to production related tickets and issues raised.

§ Created reports from data received from various sources for reporting according to management requirements

§ Regularly involved in presenting reports (Analytically and with complex graphs) according to sales and marketing information

§ Streamlined POS initiatives for the company to incorporate new accounts for reporting


§ Recreated processes for POS reporting

§ Sole responsibility to maintain POS data that included interacting with customers and uploading data regularly

§ Involved in making changes to POS data reports assisting in sales deals

§ Worked as an active team member for Hybris implementation

§ Interacted with the identified sales team to finalize the non functional requirements understanding scope of the project. Discussed and finalized functional requirements with the configuration team.

§ Mapped Business Processes according to new system requirements.

§ Worked with the end users to decide and document on detailed design and acceptance criteria

§ Analyzed and documented the gaps for Hybris implementation

§ Interacted and took responsibility for documention approval at all levels

§ Ongoing interaction with the team to define and discuss the solution and gaps

§ Lead UAT testing and actively participated in defect fixing and streamlining business processes

§ Actively participated in adding new scripts to regression testing

§ Supported Interfaces and Period end reporting.

§ Solely owned and lead all training initiatives for Metastorm and Hybris

§ Assessed training needs and created training plan for the entire organization Jul.2011 – Nov.2012 Plexxus (Project 1) (SAP implementation for 12 hospitals) Role SAP FI/CO Functional Analyst

§ Provide support in Finance to lead the core SAP development team in the design, configuration, and testing of new Integrated Technology Solution.

§ Worked extensively in Asset Accounting inclusive of blueprint sessions, Functional specs, training end users and post go live support.

§ Worked with key resources from the business and consulting company to develop and validate documentation.

§ Played a key role in the establishment of a shared service finance operation within Plexxus

§ Assisted the training team for providing coaching to the finance team.

§ Conducted a fit / gap analysis and documented ‘AS-IS’ and ‘TO-BE’ end to end processes

§ Assisted in business process modeling

§ Created new processes in supply chain to update month end activities in the new system

§ Created and Trained end users according to new Business Processes. Apr.2012 – Jul.2012 Plexxus - Sunnybrook Hospital (Project 2) Role SAP FI/CO Training and Support Analyst

§ Supported post go live activities for the finance team for AP, GL and Fixed assets

§ Provided level 1 and level 2 support

§ Implemented approved change requests

§ involved in supporting all activities in the procure to pay process

§ Created SAP security roles according to Plexus requirements

§ Developed the master training plan and arranged training sessions

§ Developed the training material for end users according to Sunnybrook business processes

§ Trained end users in creating the IDOC.

§ Provided complete go live support for GL, AP, Internal Orders, Fixed Assets Jul.2012 – Nov.2012 Plexxus - North York General Hospital (Project 3) Role SAP FI/CO Functional, Training and Support Analyst

§ Actively involved in streamlining SAP driven business processes.

§ Assisted in business process modeling

§ Created workflows according to business requirements using Visio. 5

§ Created SAP based security roles according to SOX and business teams requirements

§ Provided level 1 and level 2 support

§ Implemented approved change requests

§ Led UAT testing and actively participated in defect fixing and streamlining business processes

§ Supported end users in the usage of SAP Interfaces for Period end reporting.

§ Developed the master training strategy and arranged training sessions

§ Developed the training material for end users according to NYGH business processes and trained all groups

§ Created training materials suitable for all groups like powerpoint presentations, subject modules, quick reference materials etc.

§ Provided go live support for AP, GL, Internal Orders, Asset Accounting & IDoc’s.

Jun.2009 – Feb.2011 Loblaw Companies Limited

Project Multi phased project to develop an ERP Implementation to integrate all departments in the organization to get accurate reports and one financial report. Role Training Consultant

§ Designed End User training plan covering business processes under SAP Account Receivable / Payable, GL Accounting, Cash Management, and Asset Accounting

§ Documented current business processes, performed process analysis, created future business processes (Current State & Future State).

§ Created training documentation (Work instruction, Simulations and job aids such as cue cards) using RWD uPerform for classroom delivery and online support for AR, AP, Fixed Assets, Purchasing, Marketing, GL, Project Systems Inventory Valuation & Real Estate.

§ Actively collaborated with the functional teams (subject matter experts, Production support team) to ensure smooth transition from ASIS to TOBE processes.

§ Worked on BI report requirement gathering sessions and testing with end users

§ Created workflows according to business requirements using Visio.

§ Writing test conditions from the functional specification.

§ Writing and preparing scenario spreadsheets ahead of testing Oct.2008 – Jun.2009 Tim Horton’s

Project Perform analysis of existing business functions to implement SAP from People Soft.

Role SAP Senior Training Consultant

• Worked on the AP, AR, FA modules and intercompany documentation.

• Developed training documentation (PowerPoint slides, simulations and training manuals).

• Used RWD Infopak for classroom delivery and to build simulations.

• Trained the trainers for the final training delivery.

• Assisted the trainers in the classroom for support.

• Developed exercise guides and set up the data in the training environment.

JUNE 1999 – MAY.2006 Domain Expertize in – Sales and Marketing India Operations Processing sales data

Campaign Management based on research and data available inclusive of forecasting revenues and managing budgets

Designing Direct Marketing campaigns and events – end to end 6

Interacting with and educating sales force through out the country for best results Creating Marketing Strategies inclusive of online, email and direct marketing campaigns


• Currently mastering the business process nuances under S4H Finance & S4H Logistics

• November, 2015 Revenue Accounting and Reporting under IFRS 15.

• April,2013 Trained in SAP processes for Accounting for Financial Instruments

• March, 2010 ITIL Certification

• September,2008 SAP Certification (FI / CO), SAP Canada

• 1997 -99 Masters of Management Studies

Jankidevi Bajaj Institute of Management, Mumbai, India Passed with First Class and specialization in Marketing and Finance

• 1993 -96 Bachelor of Commerce (Passed with First Class) University of Bombay, Mumbai, India

References: Available on request

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