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General Manager /Solutions Consultant

Cairo, Cairo Governorate, Egypt
January 11, 2020

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Ahmed Hegab, +20-100*******,

Professional Profile

Senior executive with 18 year's extensive experience in Information Technology & Telecommunications with valuable skills in Information Technology Management, System Integration, Software Implementation, Project Management, Operations, Supply chain and Logistics, Marketing, Sales, and Customer service, User Support and Training, . Experienced in Project Management & Digital Marketing involving varied industries including telecommunication, manufacturing, high technology Holder of Masters of Business Administration including Bachelor's Degree in Engineering from Mansoura University. Areas of Proven Experience

IT Infrastructure &


Strategic Planning & Tactical


Business Continuity & Systems


Budget Management & Cost


Leadership & Performance


Analytical Problem-Solving


Large-Scale Project Management

Risk Management & Risk


Team Collaboration, Coaching, &


Professional Experience

Program & Solutions Manager, I PLUS Systems, Cairo, Egypt March 2019– NOW Lead and Develop Business related emerging Technologies including Smart IOT based solution, RPA, Machine Learning and Artificial intelligence

Highlighted Responsibilities:

Creation of a project schedule and plan with financial, resource and material requirements

Manage all Partner relationship related to new and emerging technologies

Design and build IOT related solution and RPA Solutions

Oversees project staff including project engineers, vendors, partners and subcontractors.

Presents service business value to customers for new or existing business

Manage ongoing optimization service to deployed customer network

Participates in the preparation of proposals and agreements.

Accountable for the Project Budget

Project plan and schedule creation and Service level contracts. General Manager, 4energy, Cairo, Egypt Aug 2011-Jan 2019 Manage and Lead Business Operations of IT and Telecom projects including Sales, Project Management and Operations Management

Highlighted Responsibilities:

Maintain sales Pipe line with Revenue and EBIT and Face all challenging operations activities.

Created new revenue streams through signing new deals with orange and Vodafone.

Set project timeliness and kept teams on task to complete milestones according to schedule.

Maximized turnover through proactive management strategies.

Strengthened company's business by leading implementation of free cooling projects

Oversaw all departments for a $4 m annual revenue-producing energy and IOT establishment.

Worked to outline improvement strategies and open manufacturing facility in Egypt.

Negotiated and finalized contracts with new and existing customers. Solutions Sales Manager, NOKIA Networks, Cairo, Egypt July 2008-Aug 2011 Manage Solutions Selling of Nokia Services Portfolio including Network Implementations (NI), Care, Managed Services and Customized solutions integrations.

Highlighted Responsibilities:

Proactively selling and promoting services scope.

Supports customer team in all aspects of sales process.

Supports sales within customer team, including solution selling and value argumentation.

Develops new service ideas and identifies related opportunities.

Implemented marketing strategies which resulted in 12% growth of customer base. Project Manager, Huawei Technology, Egypt June 2005-July 2008 Working in Regional PMO office to manage Telecom Projects across Middle East and Africa Including Sudan and Morocco Highlighted Responsibilities:

Integrate project components into cohesive whole that meet the customer requirements.

Interfacing with high level of customer management and ensure customer satisfaction.

Output lessons learnt from each project and execute closing phase.

Directed as many as 4 simultaneous projects covering Morocco.

Established team priorities and monitored performance.

Developed and administered project budgets.

Coordinated review, revision and creation of Operational Policies.

Negotiated and finalized contracts with new and existing subcontractors.

Identified process improvements in functioning of department. Network Engineer, LINKdotNET, Cairo, Egypt July 2001– May 2005 Design and Implement scalable, maintainable, highly available network architectures that meet business objectives and SLAs. Highlighted Responsibilities:

Integrate project components into cohesive whole that meet the customer requirements.

Deal with conflicting scope, schedule, and risk management.

Leads and direct project planning efforts and execution phase.

Manage project risk and develop risk mitigation plan and deal with unanticipated risks

Ensure total project success including customer satisfaction Major Achievements:

Sales and Business Development Project and Account Management Vodafone free cooling solution for $3M,2014-


Global Care contracts for OTH $8 M,2010

Etisalat IOT Monitoring and control for telecom

base stations

RAN and Core network modernization services for Cell one in Namibia $4M,2010

Orange free cooling Project for $.5M,2015-2016 Canartel CDMA project in Sudan for $35 M,2006 Maroc Telecom 3G UMTS project for $50M,2007 Cisco based data networks connectivity project $1M,2004 Madagascar new free cooling project $100K Cisco VOIP project for National post Office in Egypt, $.5M,200 Malawi new free cooling project $50K Packet Switching swap for OT Algeria $1.5M, 2009 Education & Credentials

Master Of Business Administration (MBA) in General Management, Arab Academy of Science and Technology December 2013, Cairo, Egypt.

Bachelor of Electrical Engineering, Mansoura University, Egypt. July 2000, Egypt.

Project Management Institute, PMP, 2005 Valid until 2021

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