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Medical Customer Care

Location:
Fairport, NY
Posted:
January 11, 2020

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Resume:

Larisa Alexandrov, MS, MT (ASCP)

** **** ****, *********, ** 14625 IH:585-264-9415IC: 585-***-**** ada9qr@r.postjobfree.com

Medical Technology

Computer Literate

Customer Services

Quality Control

Attention to details

Spread Sheet

Math, Statistical Analysis, Graph

SOP, CLEA, cGMP

Experience

11/2005 to 03/2019 Medical Technologist Blood Bank, Rochester General Hospital Rochester, NY

Teach students of RGH School of Medical Technology and train new Lab personnel.

Conducted quality control checks, calibration and technical troubleshooting of blood bank Immucor analyzers, and other instrumentations.

Verify patient information using Care Connect.

Receive samples from Soft, order tests and report results using SoftTrace.

Perform daily/weekly/monthly maintained and QC of instrumentation.

Perform monthly Management of computer system and inventory.

Receive and order in Blood Hub blood products from ARC.

Perform sample testing, Aby identification investigation, screen and cross-match blood products compatible for patient.

Communicate with Medical personnel to report, explain interpreted results.

12/2000 to 12/2004 QA Lab Technician, Ortho-Clinical Diagnostics

Excellent math skills: statistical analysis, programming, graphs and table creation. Created and placed Spread Sheet application to help to truck inventory and flag expired lab reagents

Prepared and perform daily QC of reagents and instruments.

Maintains accurate records of work performed as required, fallow SOP, cGMP

12/1982 to 12/1991 Environmental Analysts GIPROVODHOZ,

Project Management : Automated Environmental Analysis for constructions companies.

03/2019 to 10/2019 Lab Supervisor, CSL Plasma Rochester, NY

CLEA, telephone communication, computer applications, customer care, perform vital sign check including, BP, temperature, skin check, hematocrit and total protein tests.

Education and Training: 1999 RGH School Of Medical Technology Diploma/MT (ASCP) Certificate, NY Licensure, 1998 Biotechnology, Chemical Technology, Diplomas, AAS Monroe Community College- Rochester, NY, 1983 Environmental Control Technologies Engineering, MS St-Petersburg Technical University, Russia

References: References available upon request



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