Nelita Estriber Puno
Al kharaitiyat, Qatar
Seek a fulfilling position that will allow me to fully contribute my knowledge and skills acquired through my education while gaining further knowledge in process. SKILLS AND QUALIFICATION
Computer – Literate
Dependable team worker
Flexible and can work under pressure
Attention to detail
Interpersonal communication/written and verbal communication.
Excellent communication skills.
Ability to work co-operatively with others.
Efficient time management and organization skills EXPERIENCES
Position: Cashier / Customer Service Staff
Duration: March 2017 - Present
Company Name: AlibinAli, Monoprix Division
Location: Doha Festival City, Doha
Position: Sales Associate
Duration: July 2013-2017
Company Name: MemoXpress Mobile Phone Shop
Location: SM North Edsa Quezon City, Philippines
Position: Fashion Consultant
Duration: October 2012 – April 2013
Company Name: Landmark, Trinoma
Location: Quezon City
Position: Front desk
Duration: January 2010 – January 2012
Company Name: Bench fitness Center
Location: Cabanatuan City, Nueva Ecija
Position: Sales Clerk
Duration: December 2009 – December 2010
Company Name: Auto save Auto Supply
Location: Novaliches, Quezon City
Generate sales lead
Manage large amount of incoming calls
Pleasantly deal with customers to ensure satisfaction.
Answer customer’s questions and get a manager if answer doesn’t solve the issue.
Resolve customer complaints, guide them and provide relevant information.
Assist with placement of orders, refunds, or exchange.
Prepare product or service reports by collecting and analyzing customer information.
Build sustainable relationships of trust through open and interactive communication.
Follow communication procedures, guidelines and policies.
Act as the company gatekeeper.
Nueva Ecija High School
2001 – 2005
Eulogio Rodriguez Elementary School
1996 – 2001
Age: 30 yrs. old
Date of Birth: July, 12 1989
Civil Status: Single
Religion: Roman Catholic
Rhoel Valencia Philip Ho Mark Patrick Pualengco
FMCG Dept. Head CCO Dept. Head Four Seasons Hotel - Doha
I hereby certify that the above information is true and correct to the best of my knowledge and belief. Nelita E. Puno