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Customer Service Sales

Rawdat Al Khail, Qatar
January 10, 2020

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Nelita Estriber Puno

Bldg. ***, St. ***

Al kharaitiyat, Qatar

Mobile: +974********



Seek a fulfilling position that will allow me to fully contribute my knowledge and skills acquired through my education while gaining further knowledge in process. SKILLS AND QUALIFICATION

Customer service

Time management

Computer – Literate

Dependable team worker

Flexible and can work under pressure

Attention to detail

Interpersonal communication/written and verbal communication.

Excellent communication skills.

Ability to work co-operatively with others.

Efficient time management and organization skills EXPERIENCES

Position: Cashier / Customer Service Staff

Duration: March 2017 - Present

Company Name: AlibinAli, Monoprix Division

Location: Doha Festival City, Doha

Position: Sales Associate

Duration: July 2013-2017

Company Name: MemoXpress Mobile Phone Shop

Location: SM North Edsa Quezon City, Philippines

Position: Fashion Consultant

Duration: October 2012 – April 2013

Company Name: Landmark, Trinoma

Location: Quezon City

Position: Front desk

Duration: January 2010 – January 2012

Company Name: Bench fitness Center

Location: Cabanatuan City, Nueva Ecija

Position: Sales Clerk

Duration: December 2009 – December 2010

Company Name: Auto save Auto Supply

Location: Novaliches, Quezon City


Generate sales lead

Manage large amount of incoming calls

Pleasantly deal with customers to ensure satisfaction.

Answer customer’s questions and get a manager if answer doesn’t solve the issue.

Resolve customer complaints, guide them and provide relevant information.

Assist with placement of orders, refunds, or exchange.

Prepare product or service reports by collecting and analyzing customer information.

Build sustainable relationships of trust through open and interactive communication.

Follow communication procedures, guidelines and policies.

Act as the company gatekeeper.



Nueva Ecija High School

2001 – 2005


Eulogio Rodriguez Elementary School

1996 – 2001


Age: 30 yrs. old

Date of Birth: July, 12 1989

Sex: Female

Civil Status: Single

Height: 5’2

Religion: Roman Catholic

Citizenship: Filipino


Rhoel Valencia Philip Ho Mark Patrick Pualengco

FMCG Dept. Head CCO Dept. Head Four Seasons Hotel - Doha

+974******* +974******** Housekeeping Supervisor


I hereby certify that the above information is true and correct to the best of my knowledge and belief. Nelita E. Puno

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