Manager Project
Resume:
Rahul Vachhani D.C. Metropolitan Area
U.S. Permanent Resident ada9jj@r.postjobfree.com
CAREER SUMMARY
• Seasoned IT professional with 10+ years of experience in IT, Supply Chain & Logistics, Retail and Telecomm.
• Ability to gather and document business requirements; experienced in writing user stories, use cases and designing process flows.
• Ability to effectively write test cases, plan testing as well as be a part of the testing team.
• Ability of effectively manage product/projects and meet critical deadlines.
• Ability to effectively interact with stakeholders.
• Experience in working with on-shore and off-shore teams.
• Creative and aggressive self-starter with integrative thinking skills, capable of forming and maintaining positive and productive working relationships in internal, external, independent, and team environments.
• Highly motivated, organized and results and detail oriented with excellent interpersonal, communication and presentation skills. Proven capability of adapting to new and fast changing technologies. EDUCATION
Master’s in Business Administration, Chicago IL August 2008 – May 2011 B.Tech in Information and Communication Technology, Gujarat, INDIA August 2001 – May 2005 SKILLS
Certifications CBAP, CSM
Requirement Management Tools SharePoint, JIRA, Wiki SDLC Project Methodologies: Agile, Waterfall
Business Modeling Tools: MS Visio, Rational Rose
Operating Systems: Windows NT/XP/2000, UNIX, Android, iOS Business Applications: MS Project, MS Visio, Microsoft Office Suite, MS Outlook PROFESSIONAL EXPERIENCE
American Chemical Society (Contractor for Corporate Brokers) February 2016 – Present Washington D.C.
Sr. Business Systems Analyst/Project Manager/Product Owner Responsibilities:
• Open Access – Sr. Analyst/Lead QA
• This project deals with supporting a platform where authors, scientists etc. could submit their manuscripts for open access. Authors were sent emails using email templates provided by the business. The email templates would have a link to Copyright Clearance Center (CCC), which helps us process payments for the articles and make them open access.
• Involved in requirement gathering, documenting stories, conducting requirement review meetings and working with my project manager on maintaining the project plan
• Documented different process flows and work flows for the entire application. Rahul Vachhani D.C. Metropolitan Area
U.S. Permanent Resident ada9jj@r.postjobfree.com
• Worked with the project manager for planning and organizing the project activities, and in communicating with other business center mangers and stakeholders of the project.
• Worked extensively with the QA team to manage testing and deploying applications.
• Mobile Applications – Project Manager/Lead QA
• Responsible for managing two mobile applications for American Chemical Society. o ACS Central Science for iOS and Android
o C&EN Mobile for iOS and Android
• Worked on creating builds for iOS and Android using the code provided by the developers.
• Worked on submitting the builds to the respective platforms and testing the builds before releasing them to production.
• C&EN Ads – Product Owner
• The C&EN website (cen.acs.org) was recently given a new and improved UI and functionality
• As a product owner, was responsible for: -
o Ensuring user stories were ready for development. o Ensuring that each requirement had correct acceptance criteria. o Managing and prioritizing the product backlog
o Acting as a primary liaison between customer and development team o Evaluating the product progress at each sprint
o Participates in the daily Scrums, Sprint Planning Meetings, and Sprint Reviews and Retrospectives
• C&EN Jobs – Sr. Analyst
• The C&EN website (cen.acs.org) as well as the C&EN mobile apps have a job page where companies can post jobs.
• Was involved in the project that centered around migrating the jobs site from current platform provided by Boxwood to a new platform provided by Madgex.
• Was Responsible for detailing out the initial requirements, meeting with Madgex to get their scope and requirements.
• Worked with the mobile developers in scoping out the requirements for moving the mobile side of C&EN jobs to the new Madgex platform.
• Documented different process flows and work flows for the entire application.
• Worked with the QA team in creating a test case document based on the requirements and assisted the QA team in UAT.
• AI Tools – Lead QA
• This project involved development of two tools – AI Reviewer Recommender and AI Assisted Transfer Tool
• AS QA lead, was responsible for: -
o Defining processes for test plan and several phases of testing cycle. o Ensuring all development tasks meet quality criteria through test planning, test execution, quality assurance and issue tracking.
o Working closely on the deadlines of the project
Rahul Vachhani D.C. Metropolitan Area
U.S. Permanent Resident ada9jj@r.postjobfree.com
o Ensuring the team is focusing on automation along with manual testing. o Setting processes for test plan reviews and ensuring that test plans were reviewed by all stakeholders.
o Reviewing test strategies to see that all the various kinds of testing like unit, functional, acceptance etc. are getting covered.
NOAA (Contractor for Caelum Research Corporation) April 2014 – February 2016 Silver Spring, MD
Sr. Business Systems Analyst
Responsibilities:
• CETSound Mapping – Project Manager
• This project won the Silver Medal in 2014 - The second highest honorary award granted by the Secretary of Commerce, a Silver Medal is defined as exceptional performance characterized by noteworthy or superlative contributions which have a direct and lasting impact within the Department.
• This project deals with creating a website that will incorporate the entire contents of a previously designed CETSound website (http://cetsound.noaa.gov/index.html) as well a page dedicated to Ocean Noise Strategy. This will guide the agency to a more integrated and comprehensive management of ocean noise.
• The website will reflect the following things - Drafting an ONS Framework document to guide agency- wide ocean noise science and management, Establishment of an Interagency Task Force on Ocean Noise and Marine Life, Support for global underwater soundscape modelling and measurement and Deployment of a NOAA Ocean Noise Reference Station Network.
• As the project manager, I was responsible for monitoring and reporting on project milestones and deliverables, facilitation of requirements analysis, design and status meetings to ensure the members in the project team are on the same page and perform towards to the same goals.
• Coordination to ensure meeting minutes and requirements are captured during meetings and communicating with the stakeholders of the project.
• RPTS (Research Publication Tracking System) – Sr. Analyst
• This project deals with creating a web accessible, database driven and scalable application that can be accessed using a browser. This application is designed to track the internal review process, from submission for internal review through publication in the peer-reviewed literature and other venues, of Research Publications (RP), including but not limited to Journal Articles, Book Reviews, Abstracts, Reports, Scientific Posters, Technical Memoranda and Web Content (including applicable Sites, Pages and Content).
• Involved in requirement gathering, documenting stories, conducting requirement review meetings and working with my project manager on maintaining the project plan
• Documented different process flows and work flows for the entire application.
• Worked with the project manager for planning and organizing the project activities, and in communicating with other business center mangers and stakeholders of the project.
• Worked extensively with the QA team in generating the test case document. Rahul Vachhani D.C. Metropolitan Area
U.S. Permanent Resident ada9jj@r.postjobfree.com
• Coordination with QA team on testing and deploying applications.
• PIMS (Program Information Management Systems) – Sr. Analyst
• This project deals with creating a web accessible, database driven and scalable application that can be accessed using a browser. This application can be used to develop custom workflows with different statuses/roles and validations for diverse programs. The main aim for this application is to create a Final Report based on the submitted proposals and projects undertaken.
• Facilitated capture, documentation, and acceptance of business requirements across the business.
• Documented different process flows and work flows.
• Coordination to ensure meeting minutes and requirements are captured during meetings.
• Worked extensively with the QA team in generating the test case document.
• Coordination with QA team on testing and deploying applications.
BestBuy Co., Inc. (Contractor for Analysts International Inc.) February 2011 – January 2014 Richfield, MN
Sr. Business Analyst
Part of BBY Everywhere team and the project involved integration with the White Label (Mobile) team as well as on- boarding new partners.
Involved with the Emerging Channels Platforms which is a part of the Dotcom enterprise. Responsibilities:
• Extensively involved in onboarding of on one of our largest partners – eBay. Duties included writing user stories, meetings with the business team as well the development team, designing process flows etc.
• Provided post production support to eBay like order monitoring, order status updates, customer support etc.
• Was responsible for highlighting certain functionalities that were lacking in the process and converted them into requirements, story, use cases, process flows and acceptance criteria which aid the developers in making the necessary fix.
• Worked partly as a product owner for the OMS (Order Management System), which was an internal application used by different stakeholders within the BestBuy organization. The upgrade/management of this application involved interacting with different teams like Inventory Control, Shipping, Dotcom, and Warehouse.
• Involved in meetings with database and web development teams to translate the business logic requirements into technical requirements. Responsible for documenting the setup for all the Oracle databases.
• Was responsible for maintaining SKU database feed for eBay products.
• Was responsible for in-depth analysis and eventual fix of “500 errors” which was causing duplicate orders and thereby costing money to the company.
• Worked extensively with the demand team during the holiday period for maintaining the supply of high demand SKUs.
• Provided troubleshooting for failed eBay orders in XML editing, customer contact etc.
• Gathered requirements and facilitated the development of Partner Database Portal, where the partners could download their respective reports and data like Shipped units, Cancelled units etc. Rahul Vachhani D.C. Metropolitan Area
U.S. Permanent Resident ada9jj@r.postjobfree.com
• Worked with the project manager for planning and organizing the project activities, and in communicating with other business center mangers and stakeholders of the project.
• Worked with the product team to identify the at-risk SKUs and took appropriate actions.
• Documented process flows for various scenarios like Returns, Exchange, Order Placement, Home Delivery, Guest Checkout, In Store Pick up etc.
• Worked on the holiday support guide as well as partner on-boarding document.
Abercrombie & Fitch (Contractor for Apex Systems) September 2010 – February 2011 New Albany, OH
Business Analyst
The projects involved an opening of a new Distribution Center (DC) in Hong Kong and Shipping goods from Netherlands DC to Hong Kong DC
Responsibilities:
• Involved in business analysis, requirement gathering, conducting requirement review meetings, addressing budget issues, creating functional requirement documents and creating test plans according to the business requirements.
• Responsible for procurement and demand forecasting effort by working extensively with the demand forecasting team.
• Worked with the project manager for planning and organizing the project activities, and in communicating with other business center mangers and stakeholders of the project.
• Facilitated capture, documentation, and acceptance of business requirements across the business.
• Identified and communicated points of conflict to the appropriate parties; proposed and outlined action plans for resolution.
• Assessed feasibility and compatibility of proposed new systems and vendors as required. Hong Kong Distribution Center Project
• Identified, gathered and documented the requirements for different releases and their dependencies to the previous projects to enable a smooth project flow.
• Extensively Documented and created process flows and use cases for various scenarios involving shipping, transaction, transfer of goods etc. and communicated requirements to development teams.
• Conducted regular business review meetings with other parties like Finance, Transportation and Retail.
• Conducted walkthroughs with the end users and stakeholders to gather the modification requests from the user to upgrade or change the business specifications for the product.
• Other activities included development of project plan and timeline, project status reporting, and managing project scope, issues and risks on an ongoing basis.
• Coordinated effects on the supply chain through effective collaborative communication. Shipping from Netherlands DC to Hong Kong DC
• Performed discovery and requirements gathering to identify business-wide issues, impacts, risks and dependencies to enable order and shipping from Netherlands to Hong Kong. Rahul Vachhani D.C. Metropolitan Area
U.S. Permanent Resident ada9jj@r.postjobfree.com
• Partnered with business units to facilitate process changes in support of project. Also partnered with Systems, Data Management, and Order Management teams to understand systems impacts, dependencies and technical approach to facilitate support of effort.
• Documented process flows and use cases for different scenarios for shipping.
• Involved in procurement life cycle like information gathering, supplier contract and order fulfillment.
Reliance Communications, Gujarat, INDIA October 2005 – June 2008 Product Manager/Business Analyst
The project involved rolling out the company’s GSM network as well as identifying the gaps in the present network and using the existing resources to bridge the gaps.
Responsibilities:
• Conducted and analyzed the business processes.
• Interacted with business heads to finalize the Business Requirements.
• Prepared departmental reports providing analytical framework related to the GSM network layout
• Involved in the meeting with stakeholders, SME (subject matter experts) and Marketing Team for Requirements gathering in definition stage.
• Identified enhancement opportunities, and made recommendations to senior management, based on issues identified on the website, customer feedback, industry trends, and benchmarking of competitor websites.
• Wrote numerous use cases based on different scenarios.
• Refined the requirements (use-cases) and Business Process Models to detailed level appropriate for technical analysis and system design.
• Directed a team of engineers in augmenting the company’s Gujarat state mobile customer base by increasing the call success rate from 84% to as much as 98%.
• Conducted a GAP analysis during requirement analysis and played a key role during UAT (User Acceptance Testing).
• Assessed potential risks and analyzed issues of importance with project managers.
• Refined the requirements (use-cases) and Business Process Models to detailed level appropriate for technical analysis and system design.
• Actively resolved day-to-day technology needs of the business unit with a focus on the analysis of processes.
• Worked with the project manager to estimate best/worst case scenarios, track progress with weekly estimates of remaining work to do, conducting informal meetings ad hoc and as needed.
• Acquired strong visual modeling and business process modeling skills by frequently attending on-site training
• Followed up with reviewers, and approvers to promote document flow through the system.
• Interacted with co-workers to decide the best means to generate the various status reports for the project supervisor and manager on a regular basis to convey improvement.
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