LESLIE-ANN BRYANT C: 646-***-**** H: 718-***-****

Bronx, New York 10455 ada9dp@r.postjobfree.com

PERFORMANCE SUMMARY: Highly qualified professional with strong background in Administration, Customer Service and Office Management in a collaborative environment. Capable of working effectively in a number of areas requiring innovative thinking and the ability to deal with people using an individual or team approach. Flexible and versatile – able to maintain a sense of humor under pressure

SKILLS, KNOWLEDGE, & ABILITIES:

Reception, Administrative Support, Data Entry and Microsoft Office proficiency

Inventory Management, Facilities and Equipment Maintenance

Document Scanning and Research

Proven track record of reliability and trustworthiness

Background reflects adaptability and diversification

Motivated, organized, punctual and reports to work ready to achieve goals of the day

Very self-confident and resourceful with a proactive go-getter attitude

Great phone etiquette with attention to detail

WORK HISTORY:

PROGRAM ASSISTANT

* Answered Clients Phone Calls, emails

* Sit with clients and Answer Clients questions during the intro counseling sessions

* Put Clients information, notes in C Max

* Pull clients credit reports, Create and Update Clients files

* Requested clients missing documents, interview clients for their Needs Assessment

FRONT DESK ASSISTANT (ON CALL)

Typed letters, memos, charts, similar materials and supervised three work study students

Manned front desk reception, registered students, referred students to requested tutor, cashiered

Inputted data entry of student information, sorted book shelves and budgeted for tutors salaries

Processed time sheets and inputted payroll expenditures bi-weekly

Prepared reports and statistical analyses and registered Act students for math assistance

DATA AIDE

Entered registration data for incoming students, monitored and entered attendance information

Ensured medical documentation was up to date, secured and maintained participant records

ADMINISTRATIVE ASSISTANT

Updated data in Cisco Unified CM Administration, verified extensions names and departments

Data maintenance of Telephone Systems, corrected names, departments and turning off phone lines that were not in use

Participated in the administration of pension benefits by processing pension fund projections and calculations

Confirmed pension benefits eligibility and provided benefits recipients with detailed information

Ensured up-to-date information was recorded for each client

Prepared and modified documents including correspondence, reports, drafts, memos and emails

Contributed to operational efficiency of office by creating and distributing inter-office correspondence, Excel spreadsheets, various reports, client letters, faxes and email

Participated in keeping employee records current by researching, documenting and disseminating supervisor requested personnel information using corporate intranet

Contributed to timely distribution of employee wages by collecting completed paychecks from onsite printer and mailing to employees, researched reports from GEMS Systems

Assisted supervisors with a variety of special projects

EDUCATION:

THE COLLEGE OF NEW ROCHELLE BRONX, NY

B.A. IN LIBERAL ARTS WITH A CONCENTRATION IN COMMUNICATIONS – 05/2009

EMPLOYER HISTORY:

PROGRAM ASSISTANT/BRONX NEIGHBORHOOD HOUSING SERVICES/ BRONX, NY/ 3/19 - Present

FRONT DESK ASSISTANT LEHMAN COLLEGE TUTORING LAB BRONX, NY 09/2015 – PRESENT

DATA AIDE HARLEM CHILDREN’S ZONE NEW YORK, NY 06/2017 – 10/1018

ADMINISTRATIVE ASSISTANT BNP PARIBAS BANK NEW YORK, NY 12/2015 – 05/2016

ADMINISTRATIVE ASSISTANT AFTRA HEALTH & RETIREMENT FUNDS NEW YORK, NY 08/2014 – 05/2015

ADMINISTRATIVE ASSISTANT THE GUARDIAN LIFE INSURANCE CO. NEW YORK, NY 01/1998 – 10/2012

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