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Customer Service Manager

Jackson, MS
January 12, 2020

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Efficient, Loyal, Dedicated and Self Motivated with 20+ years of Experience and Excellent Interpersonal Skills Jackson, MS


Authorized to work in the US for any employer

Salon Owner/Stylist

CrysStyles Hair Palace


• Provide a high level of customer service and communication

• Provide support as a Supervisor in order to enhance productivity

• Render services for all hair care needs

• Provide clients with information about additional products and services

• Conduct interviews of potential employees to hire

• Purchase, order and keep inventory of salon equipment & product supplies

• In charge of payroll and the accuracy of commission Inventory Control Specialist

Carr Industrial

October 2015 to December 2018

• Promptly and accurately inspected products for quality and quantity production

• Demonstrated strong attention of detail accurately counting and recorded products

• Followed all 5s practices keeping working area neat, clean and orderly

• Demonstrated the ability to perform supportive services safely

• Learned and performed multiple tasks in a fast paced environment

• Managed sorting, quality monitoring and receiving of inventory

• Dedicated professional development that met company requirements

• Worked independently as well as in a team environment Property Field Inspector

Lone Star - Jackson, MS

March 2013 to August 2015

• Thoroughly Inspected interior/exterior of commercial & residential property

• Analyze documents for compliance with current directions, procedures, laws and regulations

• Accurately Reported all damages or change to property

• Photographed all interior/ exterior of property damages

• Adapt to continual changes to work instructions and procedures of each property Supervisor, Customer Service

CheckCare Systems - Ridgeland, MS


May 2008 to August 2012

• Managed all incoming and outgoing correspondence

• Responsible for employee placement, coordination and training

• Engaged in planning strategies for managing designated work areas

• Manage computer and telephone systems operations, database and record keeping

• Supervised, Assisted and investigated claims filed

• Responsible for managing overdue collections department and Clients accounts

• Assisted with hiring and created work schedules

• Demonstrated excellent people skills in both client and employee relationships

• Collected payments and managed accounts receivable Administrator/Office Manager

Jaynes Contractor - Jackson, MS

April 2005 to September 2011

• Organized, prioritized, scheduled and assign work duties

• Reported proactively on company updates and status

• Assisted in developing efficient and effective reporting managing payroll

• Performed essential functions of various positions

• Relieved professional presentations to consistently achieve profits suggesting Bids on jobsites

• Ensured a positive environment with healthy communication Business Management

Ashford University

2008 to 2010

License in Cosmetology Instructor

Shirley Little Cosmetology - Jackson, MS

2004 to 2005

Management (10+ years)

Master Cosmetology

March 2011




Able to instruct on all levels in the Beauty & Fashion Industry Licensed Professional Cosmetologist

1997 to Present

Licensed to perform all needs of haircare

Doctorate of Cosmetology (DPC)

September 2017 to Present

Driver's License


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