SHRIJITH SHANMUGHAN NAIR

ada962@r.postjobfree.com/+919*********/ 009***********.

PERSONAL PROFILE

father’s name : Shanmughan Nair

Date of Birth : 04 Jan1984

Marital Status : Married

Nationality : Indian

Language known : English, Arabic, Hindi, Marathi, Malayalam.

Hobbies : Listening music, Playing cricket, & Surfing Internet

Home Add. : Jerimeri, indira nagar, Anna chawl, Room no. 3, K.A. Road,

Landmark (LUCKY CAFÉ) Mumbai: 400 072.

Contacts : Mobile: 009***********/ 009***********

Home No: - +91-022-********.

Email Add : ada962@r.postjobfree.com

Nationality : Indian

Passport No : G1251529

Date of Issue : 07/12/2006

Date of Expiry : 06/12/2016

Place of Issue : Mumbai

Driving License : Available for UAE

Total year exp : 14 year exp in Automotive Industries

KEY SKILLS: & Responsibility.

Prepare, supervise and control workshop activities, including the scheduling of work in the service department. Liaise with customers and diagnose customer concerns with equipment prior to being booked in for service and/or repair;

Assist all Technicians and Apprentice Technicians in the diagnosis of mechanical problems;

Ensure that Technicians and Apprentice Technicians are using their time effectively and efficiently;

Upon completion of normal repairs and/or service inspect and test machinery with the Technician who completed the job to ensure the equipment has been repaired and/or serviced in accordance with the customer’s instructions and manufacturers guidelines;

Ensure customers receive the best quality service by requiring that all jobs are completed correctly the first time.

Ensure all customer equipment/machinery is presented back to the customer in a clean and presentable standard;

Check and inspect that all tools are available and maintained in the correct place and that all equipment is in suitable working condition;

Control and set workshop behavioral standards; Maintain staff morale;

Advise all new and existing staff of Dealership policies and procedures and adherence to these policies and procedures;

Set a regular workshop cleaning schedule highlighting employee’s specific duties;

Make suggestions to management for improvements to the Mechanical Service Department’s operations;

Maintain a well trained workforce and supervise in-house training as required;

Ensure the development and progress of all apprentices;

Assist toward keeping the workshop area clear and clean, orderly and attractive in appearance;

Perform all other duties as assigned by the supervisor and/or management in a professional and efficient manner. Assist in the coordinating after hours call outs and the weekly on call roster.

EDUCATION ATTAINMENT:

SECONDARY HIGH SCHOOL CERTIFICATE

OTHER QUALIFICATION: DIPLOMA IN AUTOMOBILE ENGINEER FROM (ST. JOSEPH’S INSTITUTE DON BOSCO (Mumbai Indian)

COMPUTER- BASIC M/S OFFICE & literature.

TRAININGS ATTENDED & Completed:

Volkswagen & Skoda.

Completed F1, F2, Advance Technical training, & Dealer Develop Management program.

Mercedes Benz Completed.

MT, ST, & CBT

Engine & Engine Electrical management system

Transmission control system

System body Electrical & convenience system for HVAC completed.

Brake Traction system- Abr esp. & Sbc control system.

Nissan Veh. Training

N step (1)

WORK EXPERIENCES

Company Name: Alfahim Group Mercedes Benz in Abu Dhabi.

Duration : Presently working Since 15 Jan 2015.

Designation : workshop Foreman.

Responsibilities.

Plans, organizes, schedules, and assigns all aspects of work to include minor and major repairs.

Maintains and updates the automotive center's shop equipment and troubleshooting equipment.

Supervise monitors and reconciles the inventory in automotive center's parts department.

Establishes and oversees safety standards to insure that the automotive shop complies with university safety policies and OSHS guidelines.

Monitors and updates the preventive maintenance program.

Ability to train, coach and support less experienced colleagues.

Ability to interact with customers if needed.

Able to deal with the various documentation requirements of the department and the dealer principle..

Display leadership ability.

Diagnose and repair malfunction of Electrical & Mechanical issue in car

Provide online technical assistance to branches.

Analyze repeat repairs and initiate actions to correct root causes.

Familiar with MS applications, Design and Management software.

Company Name AUTOBHAN ENTERPRISES PVT.LTD, (SKODA & Volkswagen)

Duration : Dec-5/2012 to Jan2015.

Designation : Workshop Supervisor.

Responsibilities:

Lead the team in achieving best possible workshop quality & execute all jobs…

According to customers’ requests.

Handle front office if over load or service advisor not available.

Interact with customers to know the nature of their automotive problems.

Attend to “On the Job Training” of newly appointed technicians.

Assist in preparing technical report.

Monitor technical bulletins & monitor port modification.

Able to control the productivity and Efficiency of the individuals & Quality of the work.

Ability to priorities and meet deadlines.

Monitor F-1 cases, root cause analysis and conclusion.

Implement/ monitor turnaround time of a vehicle.

Analyze repeat repairs and initiate actions to correct root causes. Responsible setting, supervising and carrying out multi-discipline installation repairs and implements maintenance programs and day to day repairs on equipment and systems.

Company Name : VOLKSWAGEN GROUP DOWNTOWN, MUMBAI DEALERSHIP.

Duration : June-1/2011 ~ Dec 1/2012

Designation :Workshop Controller

Responsibilities:

Supervising a team.

Root cause analysis & maintain technical documentation for the same

To act as a single window to the manufacturer on all Technical matters

Carry out “Train the Trainer” program

Ensure that Technical Information is explained to Technical team.

Supplier interface for joint analysis

Maintain tools Library & Ensure usage of Special tools

Ensure that the dealership is updated with latest Technical circulars & software

Analyze Repeat Repairs and initiate actions to correct root causes

Analyze & Resolve Complex defects which are not resolved by technicians.

Root cause analysis & maintain technical documentation for the same concern.

Ensure that Technical Information is explained to Technical team.

Supplier interface for joint analysis

Ensure that the dealership is updated with latest Technical circulars & software.

Company Name : MERCEDES BENZ ZAWAWI TRADING AUTOMOBILE LLC, DEALER. OMAN

Duration : July 2009 to Nov 2010.

Designation : Working Has Technician.

Responsibilities:

Maintaining an organized, neat and safe work area.

Working out the estimated time and cost for a vehicles repair or service.

Diagnosing and repairing automotive problems.

Explaining technical problems clearly to vehicle owners.

Performing all other duties as assigned by the manager

Replacing damaged vehicle parts.

Supervising the work of junior mechanics.

Monitoring the cost of a vehicles repair and ensuring that it does not go over budget.

Ordering vehicle parts and supplies.

Writing up detailed and accurate reports for customers.

Road testing vehicles to ensure they are safe to drive

Company Name : NISSAN VEH, SOHAIL BAHWAN GROUP, DEALERSHIP OMAN

Duration : Jan 2007 to April 2009

Designation : Working Has an Auto Electrician.

Responsibilities:

Identify and repair faults on auto-electrical systems.

Schedule and perform routine checks and maintenance of electrical system components.

Manage installation and replacement of starter motors, alternators, and generators.

Ensure compliance with all applicable safety and quality standards.

Use circuit diagrams and manufacturers’ manuals to assure proper repairs.

Prevent potential damage or malfunction through regular inspection and preventative measures.

Supervise staff in installation, repairs, and cleanup.

Test repairs and ensure top quality.

Order replacement components.

Train staff on applicable health, safety, and quality procedures.

Communicate with customers and management to explain the nature of repairs and discuss possible options.

Company Name : AUDI VEH, ISLAND CITY MOTORS, DEALERSHIP IN INDIA

Duration : Sep 2005 to Dec 2006

Designation : Working Has an Auto Electrician.

Responsibilities:

Identify and repair faults on auto-electrical systems.

Schedule and perform routine checks and maintenance of electrical system components.

Manage installation and replacement of starter motors, alternators, and generators.

Ensure compliance with all applicable safety and quality standards.

Use circuit diagrams and manufacturers’ manuals to assure proper repairs.

Prevent potential damage or malfunction through regular inspection and preventative measures.

Supervise staff in installation, repairs, and cleanup.

Test repairs and ensure top quality.

Order replacement components.

Contact this candidate