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Social Media Manager

New Delhi, Delhi, India
Above 20000
January 12, 2020

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Curriculum vitae

Ankit Jain

**/*, ****** *****, ***** Vihar Phase-1, New Delhi-110091

Contact Details: +91-981*******


Master of Business Administration (MBA) in Marketing as specialization from Sikkim Manipal University

International English Language Testing System (IELTS) certified (Band score: 6.5 / 9) from British Council

Service in Insurance (SII) certified from Lloyds’ UK

Email marketing certified from Hub spot Academy

Graduation in B.Com (Hons) - Bachelor of Commerce with Honours from Delhi University (DU)

A.S.N (Adarsh Shiksha Niketen) Senior Sec School, New Delhi EMPLOYMENT DETAILS

Summary: knowledge of data extraction from search engines and social media. Lead generation of quality clients - B2B and B2C both for international and domestic clients. Nextgen global services Pvt. Ltd. (Saket – South Delhi) Industry: Digital marketing agency

Duration: July 2019 - September 2019

Designation: Email Marketing Specialist - Market Analyst Job profile: Email and SMS campaigns, follow up mails and promotions to existing and new clientele, Social media account/page creation and post updates, Creative like newsletter and flyers, proof reading, proposals, content writing, designing, lead generation, better customer interactions and market image building. Manage database of emails for lead generation, Follow-up on interested respondents. Purge non- deliverable email addresses and opt-outs, include persuasive 'call-to-actions' in advertisements and promotions. HN Brain works (East Delhi)

Industry: Education and Training

Duration: November 2018 - March 2019

Designation: Business development manager

Job profile: Email and SMS promotions, online marketing, campaigns, Creative like newsletter and flyers, reporting. Creating database of Existing and New clients. Acquiring new clients & growing business from existing clients. Procurement of client information, comparing requirements & Verifying. Analyzing customer's requirements and providing them solutions as per their needs. Advertising Different Training Courses in various region like US, Middle East and PAN India. Scheduling webinars and booking training space.

Entertainment City Ltd (Noida)

Project: World of wonder (WOW)

Industry: Events and recreational activities

Duration: September 2017 - November 2017

Designation: Sr. Process Associate - Email Specialist Job Profile: Bulk Emailing and campaigns, SMS/ Text campaigns, data Validation, reporting, follow up the queries, event booking, work related to customer follow up and company promotions, offer descriptions and support over emails and consolidate data. New clients generation over mails and facebto face interaction. Teamonk Global (Gurugram)

Industry: FMCG - Green tea – whole selling, retailing and corporate gifting Duration: June 2017 - August 2017

Designation: Marketing Manager

Job profile: Email campaings and generation of new customer leads, handling team of of labeling, delivery and return, events coordination and campaigns, stock update, monthly reporting and manage petty cash expenses. DXC Technology, A CSC Company – Xchanging tech. (Gurugram) Project : Walgreen Boots Alliance

Industry: Insurance, Pharmacy and Retailing (email proccess) Duration: November 2014 - October 2016

Designation: Process Associate/Developer

Job Profile: Emails & alacrity for reports, Daily info system (DIS), Order details and follow up handling over emails and video meetings. Order and non-order based invoicing on VIM-SAP, Query management on Salesforce. Price and date queries, weekly work in progress and data validation Project : The Expert Fees Service

Industry: Insurance, IT and Banking Operations

Duration: March 2013 - October 2014 Designation:

Technician Fees Service

Job Profile: Handling Invoices received over emails and related to claims on CITRIX and weekly call reporting. Processing of Invoices, validate data & follow up the queries. Records of client/onshore interactions, transactions, data and trackers. Follow up or customer support on emails with active and new clients. KEY SKILLS

Segmentation and designing, lead generation and email marketing

Focus on deliverability and metrics

Know- how of social media apps

Vendor Invoicing Management-SAP

Know-How regarding CITRIX

Sales force-CRM (customer relationship management)

Working knowledge of cheetah software, mail chimp, send in blue, Outlook.

Hands in freelancing project sites.

Accuracy towards sufficient details and awareness about process updates

Veracity in process documentation and standard operating procedures

Good communication skills (written & verbal), MS Office

Skills to interact staff, colleagues and cross-functional teams EXTRA INPUTS

Friday Fun Organizer - Fun spoke

Events and Team outing Planner

Support with Co- workers for healthy environment

Other Cross functional activities

Freelancer – Instagram - goodies_jain

Personal blog writing – Youquote – coolaj, Instagram - Ankit_diarymemories PERSONAL INFORMATION

Father’s Name: Late Mr. Praveen Kumar Jain

D.O.B: 02 June 1987

Marital Status: Single

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