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Customer Service Office Assistant

Location:
Las Vegas, NV
Posted:
January 12, 2020

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Resume:

Lorrie Harris

QUALIFYING / SKILLS

•Excellent interpersonal, administrative, and customer service skills

•Solid ability in maintaining records, data entry, office management

•Well versed in ten key, alpha numeric, typing: 40 wpm, and metered mail machine

•Perform spreadsheet analysis and record keeping using Microsoft Excel

•Knowledge of American Sign Language (ASL)

EMPLOYMENT HISTORY

Cashier 01/2019 - 11/2019

7-Eleven Las Vegas, NV

Responsibilities: included keeping a clean, safe environment for patrons, ringing customer purchases using electronic cash registers, and giving correct change, made hot food and serviced customers, washed dishes, swept and mopped floors, changed fountain drinks syrup, and stocked merchandise throughout the store, kept cooler face forward and pull forward, changed temperature of grill to maintain quality of food, recorded temperatures of different equipment, made money orders, gave payouts for slot winners

Unemployed 10/2017 – 12/2018

N/A N/A

Administrative Employee 12/2016 – 09/2017

Axelon Services Corporation New York, NY

File Clerk – SolarCity Corporation (AP), Responsibilities: Reorganized and tracked vendor paid files, metered outgoing checks for vendors and customers, researched invoices for audits, verified status of invoices and filing once paid, scanned invoices to Photon (company shared storage), organized, packed, labeled files for offsite

Office Assistant 05/2015 – 01/2016

Aerotek for Hilton Grand Vacations Las Vegas, NV

Provide excellent employee and customer service in the Human Resource office.

Prepared, verified, organized and filed new hire paper work daily.

Sorted paychecks, checked and inputted information for eVerify (I9), mailed documents and paychecks.

Administrative Employee 08/2016 – 12/2016

AppleOne, Inc. Las Vegas, NV

File Clerk – The Orleans Hotel & Casino, Responsibilities: Scanned cage documentation and receipts, Inputted scans on to the shared drive using DataManage, filed and verified documentation for slots and cage, training others to scan and input data correctly.

Office Clerk 1 – NSC Upward Bound Trio, Responsibilities: Sorted and filed students’ transcripts, gathered, organized, checked, and filed P-Card statements against receipts, inputted data into NSC log, answered phone, took messages and transferred calls

Administrative Employee (Continue) 08/2016 – 12/2016

AppleOne, Inc. Las Vegas, NV

Customer Service Conference Clerk – Tom Ferry Summit, Responsibilities: Greeted and gave instruction to attendees, provided directions and answered concerns for conference attendees. Prepare lunch, learn rooms, conference literature, and seats for attendees.

Office Assistant 05/2015 – 01/2016

Aerotek for Hilton Grand Vacations Las Vegas, NV

Provide excellent employee and customer service in the Human Resource office.

Prepared, verified, organized and filed new hire paper work daily.

Sorted paychecks, checked and inputted information for eVerify (I9), mailed documents and paychecks.

Receptionist 10/2006 – 05/2015

Supercuts Las Vegas, NV

Greeted and assisted walk-in customers with selection of products, appointments, and inquiries about services. Handled all incoming calls from clients and vendors appropriately.

Managed a touch screen POS, keying in ticket information, handling cash or processing credit cards, filing ticket with receipt.

Prepared and made daily deposits and all administrative duties for stylists including inventoried, ordered, priced and stocked products. Prepared, conducted, and finished up store inventory for different locations

Administrative Employee 09/2006 – 10/2006

SOS Staffing Las Vegas, NV

Maps and Directions – AAA of Nevada, Responsibilities: Provided excellent customer service to members while handling inquiries about directions and services. Stocked maps and books, made International Driving Permits, and duplicated keys on plastic cards for clients.

Receptionist – New Com, Responsibilities: operated telephone switchboard and forwarded clients to voicemail system.

File Clerk – Allegiant Air, Responsibilities: organized customer’s file, reorganized entire system of filing.

Global Deployment Release Project Manager 01/2004 – 12/2005

American Megacom, Inc. for General Motors Livonia, MI

Responsible for tracking global release of CAE applications in Excel, including coordination with release/deployment managers and maintained the Global Release Database.

Produced weekly status reports for management, facilitated global Deployment & Operations meetings, tracked and archived Release Notes for CAE applications.

Administrative Assistant 12/2002 – 01/2004

Motex Services, Inc. for General Motors Southfield, MI

Managed General Motors Time Keeping System for salaried employees in CAE department. Generated shipping in the CSTS system, tracked projects in PTS system.

Maintained multiple manager’s calendars and facilitated operations meetings.

860 N. Sloan Lane, Las Vegas, NV 89110

Cell: 702-***-**** or Home: 702-***-****

Email: ada91n@r.postjobfree.com



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