Sr. Business Analyst / Project Manager 703-***-**** / email@example.com
A Result Oriented Professional with over twenty-two years of diverse business experience in leadership, management, analysis, design, documentation, testing, quality assurance and support in software and application development. Well versed with Cross Industry Experience including in Requirements Analysis, Documentation, Training, Testing, Quality Assurance and Market Analysis
·Possess solid understanding of Business Process Flows, Case Tools, and Business Analysis in financial services industry.
·Expert in administering requirement gathering sessions with clients: collecting and analyzing requirements, synthesize and summarize findings and develop conclusions and recommendations.
·Well versed with developing requirements and solutions for Central Procurement Repository.
·Developed use cases and screen mockups based on end user requirements.
·Worked closely with development and testing teams, enhancing and testing existing enterprise Web-based case management system.
·Manage changing requirements and keep technical documentation up to date.
·Participated in Web User Interface design sessions and drafting specs.
·Contributed largely to the data modeling design.
·Expert knowledge of Business Analysis methodologies and SOX Compliance
·Have worked for Credit Risk based projects which involved gathering business requirements for Cost / Benefit Analysis, making informed decisions with the help of SME for client relationships, generating reports to reconcile and analyze the discrepancies, went through with UAT testing for corporate compliance
·Top Secret/SSBI (not current)
·DHS Suitability Clearance – Public Trust.
AARP – Washington DC Jun 2019 – Present
Agile Product Owner
·Plan, design and manage complex business processes and system modifications per client’s User Groups specs for the Corporate Communications Systems Transformation.
·Work directly with other system engineers, program managers, developers, testers, and customers to define features and technical user stories.
·Support an Agile Software Development process, working with end users and technical delivery team.
·Work closely with counterparts in Product Management to align on the vision, backlog, and roadmap.
·Acting as stakeholder of specific product backlog items, work closely with development teams to ensure the output to be aligned with expectations.
·Being the voice of the customer and providing a business perspective on value during development.
·Work with a contractors and government personnel to track, manage, and resolve technical issues
·Part of core delivery team tasked with design, development, modification, and implementation of computer applications, and building high performing delivery teams.
·Well versed with developing requirements and solutions for Central Communications Transformation.
·Created end user training manuals and actively participated in training the users on changed functionality
Accenture – Mclean VA Feb 2014 – Jun 2019
Project Manager / Agile Product Owner
·Leverage prior project and program management experience with major systems development projects.
·Work directly with end users to capture and analyze challenges to their workflow
·Provide key performance metrics on the deliveries and benefits realization of change implementations
·Take responsibility for the development of enhancements, create user stores with the agile teams.
·Own and drive backlog grooming and management, prioritize user stories, create acceptance criteria and drive testing and delivery
·Work with Program Management and Battelle leadership to support new business
·Maximizing work of the teams, provide guidance and thought leadership to ensure continued progress.
·Highly involved in coordinating and communicating with higher management, Business Area and Multiple Project Teams on various work streams to help analyze production issues, recommend solutions to design, development, testing and deployment.
BAE Systems – Reston VA Jan 2012 – Jan 2014
·Worked on Employee Shared Services HR Systems conversion as a Lead Analyst.
·Worked closely with Management to create project related documentation.
·Facilitate and delegate all activities within BAE teams including managing Performance Measures.
·Play a key role in up keeping and maintenance of Project schedule, communicate to Management at regular intervals and escalate delays in a timely fashion.
ALON, Inc. (Immigrations & Customs Enforcement ICE) – Washington DC Jan 2009 – Dec 2011
Senior Requirements Analyst
·Working as Intermediate Project Management Analyst on the PMO Team for ICE OCIO IDSB.
·Facilitate and delegate all activities within ALON team including Performance Measures,
·Worked as a Sr. Requirements Analyst at FEMA evaluating various Disaster Case Management Pilot (DCM-P) programs.
·Extensively worked with all tiers of the program and program sponsors to evaluate FEMA’s Disaster Case Management Pilot (DCM-P) programs in various verticals.
·Involved in day to day client interaction and updating FEMA Management on evaluation activities and approaches.
·Worked with EPA Management in identifying issues and/or concerns raised during the physical change and adopt and execute new approaches as best needed.
·Built status tracking logs to track all Inventory Transition Activities based on data gathered from all Meetings with EPA and set plan and approach for efficient and effective transitions.
Fannie Mae, Herndon VA Aug 2005 – Dec 2008
Senior Business Analyst
·Plan and design complex business processes and system modifications per client specifications.
·Analyzed and translated business requirements for Asset Data - risks and returns, Fixed Income, Equities, Bond Pricing, Credit Risk, other business units
·Used Visio to create the Activity diagrams for the Use cases. Analyzed existing project and process documentation to be translated into standard set of business process models, depicting End to End Credit Risk Lifecycle and developed, reviewed Business Requirement Documents (BRD).
·Participated in SOX 404 efforts, including documentation of processes and facilitating testing of controls, as necessary.
·Worked with general accounting principles, Sarbanes-Oxley 404 requirements, mortgage product attributes investor and custodial accounting procedures/processes.
Freddie Mac, McLean VA Mar 2002 – Aug 2005
·Business planning and reverse engineering requirements and creating process flows.
·Create requirement traceability matrix, complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design.
·Manage and maintain requirements stored in ReqPro, DOORS and other similar requirements management tool. Worked on documentation and log track for PWC compliance.
American Red Cross, Rosslyn VA Oct 1999 – Feb 2002
Senior Requirements Analyst
·Gathering specifications from customers at different Red Cross Chapters and documenting the specifications to meet the company standards and discuss the same with the technical developers.
·Involved in testing and final documentation of the application and cross training of end users based on the requirements set forth by Red Cross Standards and also the customer needs.
·Coordinate the implementation of changes in the systems and the rollout of the product information.
·Review system documentation to identify how a system might impact the business systems.
·Involved in getting requirements from client personnel, comparing requirements with requirements from other client personnel and groups of the department and recommend a synthesis.
Triton Info Tech, Inc. Apr 1997 – Sep 1999
·Tested Year 2000 readiness for All State Insurance. Evaluated software (that needed to be replaced) tested certain applications. Developed and executed test plans, test scripts and test cases using Rational Suite and SQA Load / SQA Suite.
·BS, Commerce, Andhra University (May 1997)